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Empire Today

Tile: Ceramic and Porcelain - Repair, Carpet Repair, Refasten, or Stretch, Wood Flooring Repair or Partial Replacement,

About us

Empire Today®, Makes Beautiful New Floors Easy. Call 877-799-9131 for Carpet, Laminate, Hardwood, Vinyl, or Tile flooring. Empire is the easiest way to get the best value and a professional experience. Call 877-799-9131 to Schedule a FREE In-Home Estimate and samples will be brought right to your home. Get professional room measurements and an all-inclusive price estimate. We offer professional installation when you want it around your schedule. Empire’s convenient shop-at-home service and professional installation let you skip the hassles of home improvement store shopping. We carry quality name brand floors from industry leading brands. Because of our national footprint and manufacturer relationships, Empires great prices include your floor, installation, materials, and more. Empire Today is dedicated to customer satisfaction and has been a leading provider of installed home improvements and home furnishings for over 55 years. Call 877-799-9131 NOW to schedule your FREE In-Home Estimate. For more information, visit EmpireToday.com.

Business highlights

66 years of experience

Services we offer

Empire Today offers quality, Hardwood, Laminate, Vinyl, get professional room measurements and an all-inclusive price estimate. Plus, name brand Carpet, or Tile Flooring. Schedule a FREE In-Home Estimate by calling 877-799-9131. Shop from the comfort of your home, we’ll professionally install around your schedule. Empire Today is dedicated to customer satisfaction and has been a leading provider of installed home improvements and home furnishings for over 55 years.

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
2.85 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
20%
3
40%
2
40%
1
0%
Showing 1-5 of 5 reviews
Victoria Y.
Jul 2024
2.0
$10,000
My husband and I got our floors done about 2 and half years ago when we bought our house. At first we were very happy with the floors and how they looked. Unfortunately, after a year, we started to notice residue coming up from the floors in the basement. We scraped it off because we thought it might have been from our dogs feeding toy getting crud all over the floor. It was better for a while after that, and then we started to notice it coming back. I eventually googled what it could be and found that it was likely due to not having a moisture barrier under the floor. That was something that was never suggested to my husband or I when we had the salesman out initially. We have also been having problems with the floor boards coming apart in our upstairs flooring. Scratches have also been a problem on supposed scratch resistant floors, even with furniture that has the felt pads on it. Overall, I am severely disappointed in the quality of the products and the installation. I did try to call them and see what could be done, but they wanted to charge me to have someone come out. On top of that, they wouldn't fix it. They planned to give me a quote to fix. Why on earth would I buy more floors from you if I am unhappy with your product! Either way, I would never recommend them to anyone!

Brian M.
Jan 2017
3.0
$3,500
They single thing that stood out the most was they had installed some quarter rounds around the where they put the tile like along the floor trimming, it was horribly done, I could have done far better myself. The tile looked good, carpet looked good.

I could see places where the tile had raised the height of the floor so certain things that used to sit didn't sit and they was kinda trying to hide it.

Barbara B.
Aug 2014
3.0
Yes, I recommend this pro
$600
They were good but not exceptional. I have had no issues with the tiles.
Response from Empire Today�
"Thank you for taking the time to share your experience with us. We always want our customers to be satisfied, and we’d like to speak with you if you have any concerns that have not been addressed. Please contact us at 888-588-2315 x4195 or [email protected]. Thank you. Jeanette Ramey, National Customer Service Manager"

LINDA D.
Mar 2013
4.0
Yes, I recommend this pro
$6,700
The installers were very good and did their work well.

Response from Empire Today�
"We’re pleased to know that your installation went so well and that you were pleased with your experience overall. However, we always want our customers to be completely satisfied, and we’d like to know more about the issues you’ve experienced with your product. A member of our customer service team will be following up with you soon to discuss your concerns. You can also reach us at 888-588-2315 x4195 or [email protected]. Thank you. Rebekah Clerk, National Customer Service Manager"

Joseph C.
Apr 2011
2.0
$7,000
I don't believe that the carpeting they sold is high quality at all. When they installed it, there were a couple of seems that were still showing. After I finally got a hold of them, they sent someone about a month or so later. I am about to call them back because even today there is still a seem that is showing.
Response from Empire Today�
"Member, As a member of the Customer Service Team I came across your post about the seams in your carpet and wanted to apologize that you’re experiencing issues with your product. We want you to be satisfied and were able to look up your account so we could schedule a repair. We’ve been able to reach out to you and your repair appointment has been set; we’ll be sure to follow up afterward to make sure everything went well. In the meantime, if you need anything or have questions you can give me a call at 888-588-2315 x4195 or email [email protected]. Rebekah Clerk, National Customer Service Manager"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Empire Today� is currently rated 2.8 overall out of 5.

Empire Today� accepts the following forms of payment: CreditCard

Yes, Empire Today� offers free project estimates.

No, Empire Today� does not offer eco-friendly accreditations.

No, Empire Today� does not offer a senior discount.

No, Empire Today� does not offer emergency services.

No, Empire Today� does not offer warranties.