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Drake Window Cleaners

Founded 1992 • With Angi since October 2006

4.9

(100) Verified Reviews

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Business Details

Phone Number

Address

5015 Edinborough Rd

Greensboro, NC 27406

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Description

Drake Window Cleaners and Home Services, LLC is a privately owned business that has served the Piedmont Triad area since 1992. We are licensed, bonded and fully insured. In March of 2017, Drake merged with Home Services USA to form the largest (customer based) residential window washing/pressure

Verified Reviews

A few reviews for this pro...
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RICHARD P.
5.0
05/23/2020
Originally scheduled for a Tuesday, Bill gave me plenty of notice that the weather was looking bad for days (it was) and that he could get to my project on Saturday morning. So glad he did. He showed up on time, did the work requested and then some, making the exterior of my house (that I need to sell pretty soon) look like it did 20 years ago when it was built. He also washed my driveway and I'm pretty sure it hasn't looked this clean except maybe the day it was poured. I was actually stunned when I walked out my front door. Personable, friendly, courteous, professional service. I could not be more pleased.
Description of Work
pressure/chemical wash of vinyl siding, exterior window cleaning
Category
window cleaning, pressure washing
Tim L.
5.0
12/06/2018
Today Drake Window Cleaners cleaned all our outside windows, sills, and screens. (Some of the sills and windows were especially dirty and dusty because of flying dirt and dust from previous lawn mowing on ungrassy areas.) Mr. Cates did thorough, excellent work. The windows and sills are clean and look great. (And this review is from a picky person.) Having called several companies for estimates, I chose this company because the price was reasonable. Also, Mr. Cates came to our house and gave an estimate; he also came across as a person of trustworthy character. An email to them confirming the appt. time was answered promptly. Mr. Cates was prompt to arrive for the cleaning; he also gave helpful advice. Tim & Janie Lawrence 12/05/18
Description of Work
Window cleaning, plus sills and screens
Category
window cleaning
Terrina H.
5.0
10/11/2017
The crew did a wonderful job in a very timely manner.
Description of Work
Cleaning my windows on the outside.
Category
window cleaning
Gary K.
5.0
09/28/2017
Bill and his crew did a fantastic job and were very professional. The work was done over the coarse of two days and they did a terrific job of staging things in a way that were not disruptive to the office staff.
Description of Work
Exterior and Interior Windows and siding cleaning for two small office buildings
Category
window cleaning, pressure washing
Gary K.
5.0
09/28/2017
Very well. Their team was timely and professional.
Description of Work
Cleaning windows and pressure washing for 2 small commercial offices.
Category
window cleaning, pressure washing
Tom C.
1.0
05/30/2017
They never replied to my email requesting that they contact me.
Description of Work
Window and gutter cleaning
Category
gutter cleaning, window cleaning

Service Provider Response

Never received this request. Understand your rating, but I would suggest calling the office phone or accessing us through the website portal. We get back with all messages within the day.
WILLIAM P.
1.0
11/21/2016
Tried twice to get someone to give me a price for cleaning my windows. Twice no one called me back. Will use others.
Description of Work
Outside windows cleaned
Category
window cleaning

Service Provider Response

Hi Mr. [Member Name Removed] So sorry for that experience! I completely understand your position. I believe you caught us in our busiest part of the season and it must have gotten away from us. We were on the field more than in the office. We will do better at responding in a timely manner in the future.
Winborne M.
4.0
11/05/2015
The service for the big deal from Drake Window Cleaners went fine. I would grade them a 'B' across the board. They could have responded better to get an 'A' rating from me.
Description of Work
I purchased a big deal from Angie's List for Drake Window Cleaners for $95 for interior and exterior windows cleaning. They did just the window cleaning.
Category
window cleaning

Service Provider Response

Thank you for allowing us to serve you! Please receive my apologies for the delayed response time on our last visit. Our summer months tend to be one of our busier seasons and sometimes it takes us longer to schedule during that time. We look forward to serving you again.
Elisabeth W.
5.0
07/28/2015
Amazingly fast team of professionals - took no time at all to do a fine job of cleaning all my windows - 14 in all.
Description of Work
Cleaned all my windows, inside and out, and cleaned all my screens.
Category
window cleaning, replacement windows
Christopher T.
5.0
05/05/2015
They did the inside and chandelier all in one day with three guys. Then came back to finish the inside of the garage windows and the outside of all the windows, also with three guys. They moved their schedule around a bit to accommodate my schedule - nice! Stephen Roach was sometimes hard to reach by cell. But, when I reached him he was pleasant and easy to work with. The guys doing the cleaning were pretty quick and did nice work, including removing and replacing all screens and rickrack. They did a fine job and the price was very competitive - actually the best I found. I would use Drake Window Cleaners again and highly recommend them to anyone else who needs window cleaning!!
Description of Work
Drake Window Cleaning cleaned all my windows (69) inside and out and my very hard to reach chandelier.
Category
window cleaning, replacement windows
Carl R.
5.0
03/03/2015
Professional and friendly window washers. Some scheduling problems due to weather.
Description of Work
Washed windows inside and out
Category
window cleaning, replacement windows
Melissa P.
4.0
01/22/2015
It was fine. They did the service about four weeks later from when I purchased the deal. I wasn't there, my parents were there. I think the did both interior and exterior. I would tell my friends about the provider.
Description of Work
They cleaned the windows.
Category
window cleaning
Michael G.
5.0
11/25/2014
I've used them for years and they get a lot done. We have some tough windows and they get them.
Description of Work
I use Drake Window Cleaning. They do it once a year. They do the inside and out.
Category
window cleaning
Lila I.
2.0
09/03/2014
I have had my house pressure washed three times before this one and every one of the others did a thorough job on the cleaning.....washing not only the vinyl siding, but the entire exterior. This company responded promptly, gave a good price, and showed up right on time. But they only washed the "boards" and skipped over the vinyl shutters, the gutters, the window frames, the porch pillars, and the doors. One reason I wanted the house washed is so the trim and doors would be clean to be painted, and they did not clean them at all. When I asked the guy about that he said they "only do the vinyl". The shutters, pillars,and the window frames are vinyl as well, but I guess he meant only the siding. Even there some areas of the siding shows dirt and cobwebs where they did not do it, and overall nothing seems as clean as after previous cleanings. I was very disappointed in the quality of the work. Although they did work hard and were nice guys, they just missed a lot. I will have to have someone else come and clean the parts needing painting that are still dusty and dirty. I am surprised the dust is still on the shutters and doors as that means they deliberately avoided them, otherwise the dust would have at least gotten washed off when rinsing the siding.
Description of Work
Pressure washed house.
Category
gutter cleaning, window cleaning, pressure washing
Nancy B.
5.0
06/10/2014
They did an excellent job. The windows are sparkling clean and clear. They were polite, efficient and thorough. I couldn't have asked for better service.
Description of Work
They washed windows, inside and out.
Category
window cleaning
Heidi O.
5.0
06/02/2014
I was so impressed with their team! So efficient, polite, courteous, respectful, knowledgeable, and perfectionistic! I will definitely use them again and absolutely recommend them to others!
Description of Work
Window cleaning
Category
window cleaning
Susie and Tom P.
5.0
05/28/2014
Two fellows did an excellent job. Very professional and courteous.
Description of Work
Cleaned windows inside and out.
Category
replacement windows
Nancy S.
5.0
04/27/2014
They did a great job cleaning. However, I think it should be clarified as to what the service covered. I was unaware until the date of service that the top and bottom portion of my windows actually are considered 2 windows. This should be spelled out in the Angie's List advertisement.
Description of Work
They power washed my house and cleaned the exterior windows and screens.
Category
window cleaning
Maureen J.
5.0
04/25/2014
The team of three worked efficiently and carefully. My only criticism was that in several rooms, there was a distinct smell of dirty rags, but that eventually dissipated.
Description of Work
Wash interior windows
Category
gutter cleaning, window cleaning
Sonja H.
5.0
04/05/2014
Everything went really well, they showed up when promised and completed the work diligently. They even helped me take down a quilt hanging on a really high wall.
Description of Work
Cleaned all windows inside and outside and cleaned the window screens
Category
window cleaning
jacque G.
5.0
04/05/2014
Respectful and courteous workers who also explained a possible flaw in the window (seal leak). This was appreciated and helpful.
Description of Work
Washed the outside of sunroom windows
Category
window cleaning
Robert W.
5.0
03/31/2014
The results were nothing short of spectacular. The windows have never looked so clean. I will definitely be calling them again.
Description of Work
The representative from Drake arrived exactly when he said he would. All of the exterior windows on our house were cleaned, including the trim and sills.
Category
window cleaning
jacque G.
2.0
03/18/2014
Four cancellations due to weather, two promises to call weather permitting, and two scheduled appointments the provider did not keep.
Description of Work
.
Category
window cleaning
Diane R.
5.0
01/20/2014
They do a great job and are very conscientious. They always call you back promptly.
Description of Work
They cleaned my the interior and exterior of my windows.
Category
window cleaning
Jennie G.
5.0
12/24/2013
First team of 2 arrived right on time and began cleaning gutters inside and out. About 10 - 15 minutes later, the second team of 2 arrived and proceeded with cleaning windows on the outside. Once gutters were completed, the first team left. Both teams were polite, respectful and considerate of our home. All work was completed in good time and the end result was excellent. I did have to point out a couple of windows that were missed and some window sills missed as well, but the team apologized and took care of everything immediately. All in all, very happy and would use Drake again!
Description of Work
Cleaned (inside and out) 19 windows downstairs, 4 on second floor, 2 in garage and glass in 3 doors (including 7 transom windows, screens and sills). Cleaned debris from gutters and cosmetically cleaned outside of gutters as well.
Category
gutter cleaning, window cleaning

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    Window Cleaning
    Windows
    Pressure Washing
    Air Duct Cleaning
    No License Required for Trade
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    No
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Senior Discount
    10%
    Warranties
    No

    Services Offered

    Commercial window, gutter, mirror, chandelier cleaning, air duct cleaning accounts & power washing.

    Services Not Offered

    High rise buildings.

    Frequently Asked Questions & Answers about Drake Window Cleaners

    How is Drake Window Cleaners overall rated?

    Drake Window Cleaners is currently rated 4.9 overall out of 5.

    What days are Drake Window Cleaners open?

    Drake Window Cleaners is open:

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    What payment options does Drake Window Cleaners provide

    Drake Window Cleaners accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

    Does Drake Window Cleaners offer free estimates?

    No, Drake Window Cleaners does not offer free project estimates.

    Does Drake Window Cleaners offer eco-friendly accreditations?

    No, Drake Window Cleaners does not offer eco-friendly accreditations.

    Does Drake Window Cleaners offer a senior discount?

    Yes, Drake Window Cleaners offers a 10% senior discount.

    Are warranties offered by Drake Window Cleaners?

    No, Drake Window Cleaners does not offer warranties.

    What services does Drake Window Cleaners offer?

    Drake Window Cleaners offers the following services: Commercial window, gutter, mirror, chandelier cleaning, air duct cleaning accounts & power washing.

    Are there any services Drake Window Cleaners does not offer?

    High rise buildings.