Craddock's Appliance Service
About us
Additional address - PO box 835, Jamestown NC 27282.
Reviews
4.925 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
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Showing 1-25 of 25 reviews
William M.
Mar 2018
Mr. Craddock was affordable, on time, and very easy to deal with. He even made friends with my dog, who is not easily won over. He repaired my oven.
Bruce J.
Dec 2016
We called Ed to come out and look at it. He showed us where the burner/heating unit cracked. He ordered a new one for us and installed it. He came to our house twice and his total bill was 144.00. This included the part he had to order, shipping and his service fee. If we ever need any appliance work again, we will definitely call him.
Charlotte G.
Nov 2016
Excellent. I've never had a problem getting service from them right away. This includes one year on Christmas day when my refrigerator stopped working. I highly recommend them to others.
Teri O.
Nov 2015
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Kim H.
Nov 2015
Repaired washing machine. It was not draining. It had gotten sand in the motor which I think was actually cat litter because I washed some bath rugs the cat had walked on. Even though I had shaken the rugs outside thoroughly, apparently there was enough left in the rugs to mess up my machine. Mr. Craddock diagnosed the problem quickly and fixed it. When he was hooking the machine back up he discovered the installers had stripped the threads on the connecting hoses two years ago when I bought the machine. He said it was a flood waiting to happen. He ordered the necessary part and came back a few days later to install it. I was actually glad I had messed up the machine because a flooded house would have been much worse. I doubt the other jokers from the major retailer would have caught the problem since they actually caused it. Mr. Craddock had been recommended by my plumber years ago. I had Mr. Craddock repair my leaking refrigerator a year ago. It quit working 6 months later for a completely different reason and I bought a new one. Mr. Craddock asked why I hadn't called him and I said I figured it was 10 years old and if something different was going to break down every 6 months, I would just as soon get a newer, more efficient one. I hope I don't need any more repairs for a few years, but if I do, Mr. Craddock will be my go-to guy for all appliance repairs. He is extremely knowledgeable, personable, and punctual. I felt the price was extremely reasonable since he had to make two trips to my house. Wonderful gentleman!
Teri O.
Oct 2015
They did a great job. It was also very quick
Cynthia L.
May 2015
unknown
Nancy S.
Dec 2014
unknown
Anne M.
Dec 2014
I have a 17 year refrigerator, and he repaired it. I am getting ready to get a new one. He was really cheap. It was cheaper than getting a brand new one. He is very honest, he will tell you upfront whether or not he can fix it. He is a very nice guy, and it is a family run business. He can easily gauge me, but he has never done that.
Robert H.
Jul 2014
unknown
Carol B.
Mar 2014
Told me the cost of the part and installaion and syggested that I would com out better just buying a new microwave, which I did
Wingate U.
Feb 2014
have used Ed for over 20 years and his work is excellent
Glen R.
Feb 2014
.Review not entered.
Ron S.
Feb 2014
Excellent
Sheila H.
Dec 2013
They were very professional, prompt and honest. Would definitely recommend!
Ron E.
Oct 2013
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Ron E.
Jul 2013
I called and explained my problem. A date was set. He called to say what time he would arrive. He arrived on time, was very friendly and courteous. Diagnosed problem. Called supplier to get price of icemaker. Advised me of price, I gave approval and he ordered it. We set up a followup date in a week. He called to set up time, arrived at that time and installed new icemaker. He charged the price for the part and a technical service time both of which were reasonable. I was pleased with the entire experience. He wasn't listed in yellow pages, so if I hadn't used Angie's list I would not have found him. Thanks Angie!
Georgianne C.
Jan 2013
Mr. Ed Craddock is the epitome of what I want in a repair technition. He was courteous, professional, prompt, and efficient. He explained what he was going to do and answered any questions politely. He was unfailingly polite and non-intrusive. I felt completely safe with him in the house. He will from now on be my "go to guy" for any and all appliance repairs.
Chris K.
Oct 2011
Perfectly. Ed showed up, correctly diagnosed the problem and fixed it with in an hour.
Cathy W.
Oct 2011
Ed is a very nice man who works very expediently, all with a smile on his face. We will certainly recommend him, as we were pleased with the work, but also in the way we made the appointment and the follow through with his arrival, diagnosis and repair.
JOHN P.
Oct 2011
They came out and diagnosed the problem and gave and estimate. They returned the next day and replaced the part. The total bill was less than the estimate.
JOHN P.
Jul 2011
Service was prompt and efficient. Actual cost of below estimate. Parts had to be ordered but were installed the day after the first service call. Very professional and resonantly priced for parts and labor
Ben K.
Apr 2011
They as usual fixed the problem quickly and professionally.
Nancy M.
Nov 2010
Everything went great. He was on time and very pleasant. He didn't waste any time getting to work. He seemed very knowledgeable about the appliances.
Terry M.
Jun 2006
Craddock Appliance Service was very flexible. I called to make an appointment, and they set up a time to do it before I went to work. They arrived on time, and fixed the problem in 20 minutes. I was very pleased with them.
Licensing
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FAQ
Craddock's Appliance Service is currently rated 4.9 overall out of 5.
No, Craddock's Appliance Service does not offer free project estimates.
No, Craddock's Appliance Service does not offer eco-friendly accreditations.
No, Craddock's Appliance Service does not offer a senior discount.
No, Craddock's Appliance Service does not offer emergency services.
No, Craddock's Appliance Service does not offer warranties.