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Carolina Grout Works

Founded 1994 • With Angi since August 2011

4.8

(14) Verified Reviews

Business Details

Phone Number

Address

2112 Wright Ave

Greensboro, NC 27403

Description

Tired of trying to get your tile grout clean? Why go about the expense, mess and inconvenience of replacing tile grout! Grout Works will renew tile grout and restore tile grout with our grout color sealing process. Grout color sealing provides the highest degree of grout stain protection

Verified Reviews

A few reviews for this pro...
Thomas .
4.0
10/23/2017
The technician was successful in restoring the tile to the original condition. He was prompt, professional and courteous. I would have given them an overall A rating but I have since learned I probably paid more for the work than the normal rate so I lowered my rating slightly.
Description of Work
I needed to have grout haze removed because a previous contractor had done a poor job of sealing my porch grout.
Category
ceramic tile
Helen W.
5.0
12/27/2016
This worked required tedious removal of the old grout in areas with 4x4 tiles so there was alot of handwork involved. The serviceman was Cris and he did an excellent job! He was very thorough and explained everything to me. The showers looked like new when he was finished and I am very pleased with the results.
Description of Work
I had 2 full shower surrounds re-grouted and caulked. This had never been done in my home so the original grout was in one bathroom (from 1969) and the other bathroom was an addition in the 90's.
Category
ceramic tile
Brian H.
4.0
12/15/2015
unknown
Description of Work
Replace Grout and seal tub
Category
ceramic tile
Lisa A.
1.0
07/09/2015
Instead of trying to call, I just decided to reach out to another provider since it's easier for me to arrange these services via email or text while I'm at work, rather than being on the phone.
Description of Work
I sent a message to Carolina Grout Works through Angie's List on June 22, 2015, and still have received no response.
Category
ceramic tile
Eileen C.
5.0
01/14/2015
unknown
Description of Work
I received an immediate response to my request for an estimate. He came as scheduled and did the required work efficiently. A great, timely job. I would certainly recommend him!
Category
ceramic tile
Julie R.
5.0
05/15/2014
unknown
Description of Work
He did a great job. He was very prompt and professional, as well as pretty inexpensive. We have already hired him to do another job at our house.
Category
ceramic tile
thomas M.
5.0
01/22/2014
my only complaint was the owner had to use my toilet frequently. I cleaned my handicap toilet after they left.
Description of Work
cleaned grout from shower.
Category
home remodeling
Barbara S.
5.0
09/16/2013
Eric responded to a request for an estimate within a day. He was punctual and very professional for the estimate and when I chose him to complete this job, he immediately scheduled a time. He was easy to reach by email and/or phone. He called the day before to confirm that he would be here at 9 am and was right on time. He is the kind of contractor I expect to see on Angies List and he was excellent at all phases of the job. I highly recommend him!
Description of Work
Eric did a fabulous job of refreshing the grout in our master bath shower and sealing it. It looks like new!
Category
ceramic tile
Mary G.
5.0
05/16/2013
Eric Hendricks, the owner, is the one who came and did the work. He came and gave a very reasonable appraisal for us, which we accepted. After we had the bathroom remodeled with some new tile and shower, he came and did a beautiful job. He is very capable and timely, and I thoroughly enjoyed working with him. I have recommended him to several people. We could not be happier with the work he did. He was very accommodating of our remodeling schedule, and he was extremely flexible when working with us on the correct date. All in all, he was a very nice guy and his work is beautiful. I have already told him that when we get the money together to redo our next bathroom, we will be calling him right away.
Description of Work
He did all the grout work for our newly remodeled bathroom, including our large shower. We left the old tile on the shower as we loved the color, and so he removed any damaged old grout, scraped and cleaned the remainder that was still fit to be used, and applied new grout in its place and sealed it. So far we have had no problems whatsoever.
Category
ceramic tile, home remodeling
Angela N.
5.0
04/24/2013
He came when he said he was going to come. He told me honestly about the job. He said "I could charge you for this or you can just do this yourself," which I thought was pretty cool and he said that he would be happy to do it for us but he would charge us "x" amount for it.
Description of Work
Eric of Carolina Grout Works came to do grout work. We were having cracks in our tiling.
Category
ceramic tile
ashley B.
5.0
12/19/2012
Great experience.
Description of Work
Tile was cleaned and sealed with most of the grouting cleaned up and looking nice and shiny. The added bonus of it never getting dirty again.
Category
floor cleaning
James B.
5.0
11/27/2012
Excellent
Description of Work
Provided assessment of grout/tile problems in our master bath. Could not do job. Recommended stone and tile company.
Category
ceramic tile
David T.
5.0
02/29/2012
Eric was wonderful - he returned my initial call promptly and provided a detailed onsite estimate of the work. He called to confirm the appointment and was right on-time to perform the work. All work was done according to the plan outlined and the work area was left clean and spotless ! Great work and wonderful experience !!
Description of Work
Removal of old grout and caulking in shower unit - complete cleaning of all areas - application of new grout and sealing of all surfaces. Re-caulking of a portion of the kitchen counter area.
Category
marble & granite, floor cleaning
Laura H.
5.0
07/09/2011
I had grout on my bathroom and laundry room floor that I had tried just about every product on the market to get clean with no luck. Out laundry room doubles as a mud room and we have two 130-lb dogs that go in and outside through this room and track dirt and mud in daily...the grout that I had just replaced 6 months ago was now totally stained and looked awful. In searching for another product to try, I came across the Grout Works website and thought, what the heck, I'll get an estimate. After speaking with John on the phone (he responded to my email inquiry within 24 hours) I was sold on the concept of Grout Works. John told me that their process and products not only cleans the grout., but applies a sealant that matches the original color precisely and makes it impervious to dirt. When he told me that I would never have to get on my hands and knees to scrub my floors I told him to come right over! They came the next day. The process took less than 2 hours and I am blown away by the results. My floors look brand new again. They were also able to get rust stains from a metal container off the white tile. I couldn't believe the price was so low for such a quality job (and I am a true skeptic who thinks everyone overcharges for services!). Best of all to clean the floors now all i need to do is spray cleaner on it and wipe it up with a towel (they recommend to not mop or scrub the floors ever again...which is OK with me!) They were totally professional, nice, friendly guys who obviously take pride in their work. I recommend this service to anyone who is tired of putting up with less than perfect tile and grout. My only regret is that I put up with the ugly floors for so long! I am so completely sold on this service that I am looking into buying a franchise!!
Description of Work
Cleaning, enhancing and sealing dirty grout on bathroom and laundry room floors.
Category
ceramic tile, aquarium shops

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, PayPal
    Senior Discount
    No
    Emergency Service
    Yes
    Warranties
    Ask for details

    Services Offered

    Tile and grout cleaning and sealing Tile grout color sealing Tile repair and tile re-caulking Grout repair, re-grout showers Repairing shower grout and sealing shower grout and shower caulk Natural stone care Shower restoration Residential Commercial

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Carolina Grout Works

    How is Carolina Grout Works overall rated?

    Carolina Grout Works is currently rated 4.8 overall out of 5.

    What payment options does Carolina Grout Works provide

    Carolina Grout Works accepts the following forms of payment: Check, PayPal

    Does Carolina Grout Works offer free estimates?

    Yes, Carolina Grout Works offers free project estimates.

    Does Carolina Grout Works offer eco-friendly accreditations?

    No, Carolina Grout Works does not offer eco-friendly accreditations.

    Does Carolina Grout Works offer a senior discount?

    No, Carolina Grout Works does not offer a senior discount.

    Does Carolina Grout Works offer emergency services?

    Yes, Carolina Grout Works offers emergency services.

    Are warranties offered by Carolina Grout Works?

    No, Carolina Grout Works does not offer warranties.

    What services does Carolina Grout Works offer?

    Carolina Grout Works offers the following services: Tile and grout cleaning and sealing Tile grout color sealing Tile repair and tile re-caulking Grout repair, re-grout showers Repairing shower grout and sealing shower grout and shower caulk Natural stone care Shower restoration Residential Commercial