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Canter Power Systems, LLC

Founded 1948 • With Angi since November 2010

4.6

(73) Verified Reviews

Description

Canter Power Systems - Specializing in the sale, installation, maintenance & repair of residential standby generators. Services offered 24-7-365. Canter Power Systems is a Diamond Dealer for Briggs & Stratton and GE, a Premier Dealer for Centurion, Eaton, Generac, and Honeywell, and a Certified Dealer for Kohler generator systems....

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Verified Reviews

A few reviews for this pro...
3.0

07/15/2020

All of their people were very nice. They installed a generator without coming out to the house once.!!!! How is that possible? They subbed out all of the work to independent contractors. Gas hook up was one company, generator delivered by a second company, and electric hook up was done by a third company. Not once did a Canter representative come to the house to check on the installation or instal...

Description of Work
Whole house generator.

Category

Service Provider Response

Hi Mr. [Member Name Removed], Thank you for taking the time to leave your feedback. We apologize for any miscommunication you may have received during the time of your installation and any confusion that may have caused. We will share your feedback with our team and strive for continued improvements to our process.
2.0

11/04/2017

Our payment was made on July 17th. ($274.00 ) We were not getting any calls as to when the service would be done so we started calling the company that Canter sub-contracts to for PM services and got different excuses. We continue to call and finally yesterday, November 3rd the service was performed, Three and a half months later. I told the sub contractor's office that next year I would do as we ...

Description of Work
In 2/13 we had the generator installed and signed up for the annual service agreement. All has gone very well with the generator and the annual service until this year. In the past when the service was done we were invoiced and paid promptly. This year we were asked to pay first and then the service would be scheduled and done shortly.

Category electrician,generator service

Service Provider Response

Hello Mr. [Member Name Removed], Thank you for taking the time to tell us about your concerns. I regret to hear about your dissatisfaction with our company policy regarding payments for annual maintenance. Unfortunately at this time, our system doesn't allow us to accept payment at the time of the service being performed so we must request it before we are able to schedule a technician to come per...
1.0

09/21/2017

Canter subcontracted the work out, & without my permission, their subcontractors installed a GenPad for $450 and the "diagnostics" they performed were to simply turn the power OFF and ON several times. No electronic diagnostics were performed on the equipment. I then received a bill, not from Canter, but from their subcontractor for $615. When I contacted Canter, they said that their maintenance p...

Description of Work
We have a maintenance agreement with Canter, who installed our whole house generator in 2011 (a Generac 20 Kw unit). During our spring maintenance, the Canter maintenance person told us we needed a new battery & that the unit needed to be re-leveled. (Canter installed the unit on a bed of lava rock originally,) When there was a power outage in August, the 2 transfer switches did not operate & I had to go out in a downpour, open each box & manually turn the systems ON. Afterward, I called Canter & told them I needed them to come out and (1) re-level the unit and (2) fix the faulty transfer switches. (I already installed a new battery.)

Category electrician,generator service

5.0

08/15/2017

They did an excellent job. Call them.

Description of Work
It was a whole house generator with an install.

Category electrician

5.0

06/10/2017

I've used them several times. I would give them an A on everything. I would most definitely use this provider again.

Description of Work
They serviced my generator.

Category generator service

    Services Offered

    Standby Generator Systems Sales, Installations & Maintenance.

    Services Not Offered

    Ask for details

    General Information
    Free Estimates
    Yes
    Payment Options
    Check, Visa, MasterCard, Discover, Financing Available
    Senior Discount
    10%
    Emergency Service
    Yes
    Warranties
    Yes