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Archadeck of Piedmont Triad

Founded 1991 • With Angi since July 2010

3.9

(22) Verified Reviews

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Service Categories

General Remodeling

Description

Archadeck Outdoor Living designs and builds custom outdoor living spaces for our clients. From porches and patios to decks and sunrooms, Archadeck is North America’s leading outdoor space builder....

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Verified Reviews

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A few reviews for this pro…

1.0

01/24/2015

After the work was completed and paid for, I called John and told him that the pergola was swaying in the wind and that some of the railing was separating.   He sent someone to fix it.   Several months later I called about the same problem and John told me that "we accepted the job as it was and that was the end of our guarantee".    We have repaired the railings several time since it was just nai...

DESCRIPTION OF WORK
Built on to existing new deck, building pergola, building step and seats using composite decking material and wood.

CATEGORY decks,sunrooms

3.0

08/22/2014

project started 10 days late. very little communication provided by Archadeck. subcontractor assigned to perform work was very courteous and competent but not particularly punctual. half of windows did not arrive with delivery so were reordered - another 2 week delay. finally finished and a leak developed at the storm door.  Archadeck attempted twice to seal leak and finally decided that the gutte...

DESCRIPTION OF WORK
convert screened porch into 3 season sun room

CATEGORY sunrooms

5.0

09/18/2013

I was amazed at how nice it looks. The detail work really cleaned it up. I would use them again.

DESCRIPTION OF WORK
I had them come out and rebuild my deck.

CATEGORY decks

2.0

09/13/2013

Archadeck of Piedmont Triad (the Contractor) had built three decks in our neighborhood and was well recommended. However, work is done by one of several teams of sub-contractors that work with the Contractor. Maybe different teams built the other decks. Our project, a screened in room over an existing deck, was handled by Mike Mann (the sub-contractor) and his assistant Matt. Matt was incredibly h...

DESCRIPTION OF WORK
Cut back and refloored an existing uncovered deck, installed new stairs, enclosed deck with roof and and installed sliding windows.

CATEGORY decks

1.0

05/07/2013

he proceeded to tell me that the weather made their business slow.  MMMM  might be the attitude projected.  I would NEVER have this person do a job, he was rude, condescending.  He would not even answer the questions.  I dismissed him; he was not worth the time or the use of my own precious resource my voice. Caroline Smith

DESCRIPTION OF WORK
I found John Mallard to be condescending; and rude during the interview process.  I had scheduled a review of the area and he had a book showing Million dollar homes they did.  I lived in a house before; I did all my own work;  I now live in a town home.  I put in my own  Deck, an extended patio, 3 levels of retaining level gardens; 39 to be exact.  A rose garden, a walkway, steps up the slope in my backyard.  Because I am handicapped with a voice problem; does not equal stupid.  Apparently John thought so.  At least this is the impression he projected.  He would not answer the questions I had on my interview list. I will say, he was prompt;  he did come at the right time for the most part.  However after looking at his book; I asked him why they would want to do a small town home like this; well

CATEGORY sunrooms

SERVICE PROVIDER RESPONSE

Dear [member name removed], thank you for providing feedback with your thoughts about our visit. It is our goal to serve every one of our Piedmont Triad customers with the quality, craftsmanship, and service level that we have been providing for over 20 years in this market. In the past 22 years, Archadeck of Piedmont Triad has weathered 2 recessions. We have customers from 20 years ago that have ...

Services Offered

Decks, sun rooms, pergolas, screened porches, open porches, arbors, trellises, paver patios, fire pits, outdoor kitchens & fireplaces.

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, Discover, Financing Available
Senior Discount
10%
Emergency Service
No
Warranties
Yes