Founded 2006 • With Angi since October 2012
Angi Certified
Service Provider Response
We noticed your review and unfortunately we have no record of you contacting us at AlwaysGreen Turfcare. We would be happy to assist you in your lawn care needs. Please feel free to give us a call or text at 336.638.7875 or email at alwaysgreenturfcare@yahoo.com to see if we can get an estimate scheduled for you.Service Provider Response
Thank you for being a customer the past year and a half, we do appreciate your business. It is unfortunate that such a bad grade was given to us because since we began servicing this customer we have shown up every other week for mowing as scheduled. Unfortunately I fell ill during the time that the property was to be mowed in August and we could not make it the week we had it scheduled. I was in constant communication with the customer and let him know what the situation was. The Thursday that we were scheduled to mow I texted the customer to let him know I was ill and could not make it to mow. On Friday I did tell the customer that it would be Monday as I was still sick. Unfortunately on Monday I was still sick and I told the customer I would be there on Tuesday. The customer replied “no thank you”. I understand any frustration from the situation, but to say we were unprofessional is completely incorrect. We strive to provide the best service, but some factors are out of our control.Service Provider Response
We have contacted the homeowner as we feel this review was given to us in error. The only scheduled service we did was in September of 2017 and was for an aeration in which no weed control was applied.Landscaping installation, call Jimmy for details.. 336-638-7875