AKR Builders

“ A BIG TRAIN WRECK “ VERY POOR WORKMANSHIP!!

My experience with AKR construction and Lowe's ProServices for my deck installation was the worst imaginable experience. AKR began our interactions by lying about filing the permit with the city (and only told the truth once we contacted the city and found out no permit was filed). Then the first attempt at building the deck was not only a completely different design than what we ordered and paid for, but it was also of extremely poor quality (they also cut our internet line and didn't tell us and we work from home). Lowe's and AKR attempted to tell us the design change was due to the it being more structurally stable and we had to refuse to allow work to continue until they came out to see the work. Once they did, they agreed it was of extremely poor quality and had the deck torn off and started again. Then the finished product of the deck was not the dimensions we ordered and was not finished well (splinters and nails everywhere). They also ruined our brand new sod by driving a forklift on it and refused to fix it. If you are looking for a quality deck and customer service, I suggest you look elsewhere.

2 men showed up at 7:30 in the morning. They worked until about 1 when I served up some burgers and dogs. They were back to work around 1:30. The job was finished, including clean-up around 5:30 that evening. They were very courteous. They explained each step of the process even though I had prior roofing experience. They asked multiple times if I had any concerns or questions with any part of what they were doing. They went above and beyond my expectations. In this area, I believe code requires 3 nails per shingle. They did 5. The ground around my house, including deck and porch were cleaner when they left than when they arrived. Very happy with AKR Builders. Highly recommended.

A crew of 8 men did all this in approximately 6 hours. They were not rushed, just very experienced and efficient. I watched them all day. They hardly took a break, no lunch. During the the last phases of the job, two guys left the roof and thoroughly cleaned up the surrounding grounds. I found very remaining debris after they left. It was as if a new roof had descended during the day. It looks great, and provides a sense of security, as we've had several days of heavy rain recently, and the previous roof already had weather damage at drip edge.

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Excellent job.

Excellent.  Firstly, the outcomes were just what I expected.  Deck is perfect, precisely as planned.  Workers were pleasant, neat and extremely attentive to detail.  Had some rotted wood on house behind old deck they replaced at no extra cost.
The front steps were the same, area left neat when done.  It was a stamped, colored concrete that came out beautifully.  Archie, my contact with AKR was also very attentive.  Checking on progress almost daily, and asking me what I thought.
Would definitely use again.

The guy who came to give me the quote was friendly and on time. I didn't have them do the service though because I found another contractor to do it for 6K less.

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Work completed in one day,all debris cleaned up,windows look fine. I have no complaints.

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We went to Lowes Home Improvement to arrange for a new deck to be built. AKR Builders was the contractor used by Lowes. We wanted the reputation of Lowes to rely on to get the job done properly and meet local regulations. We had previously contacted several 'handymen' in the area to give us estimates, and they varied widely not only with cost, but with their methodology. We decided to go with Lowes and AKR Builders. In short, we could not have been more pleased. Each day they cleaned their workarea and kept the noise level down as much as possible. The finished product is a deck we are proud of and love. I would highly recommend AKR Builders and Lowes for that matter.

They did everything they said they would and during the process made sure they were around several times when I got home from work to make sure I was happy with how the job was progressing. It took a few days longer than anticipated but it was well worth it. After the work was completed they left my yard neat and tidy. We would definitely give them a big thumbs up.

They were highly professional and very helpful.

We have had AKR Builders provide services for three different projects in our home.  First, they added a sunroom, (which is absolutely beautiful and the most enjoyed room in our home!), then we had them replace our roof, and lastly, remodel our master bathroom.  Our sunroom was more beautiful than we could imagine with absolutely no problems.  When they replaced our roof, I couldn't believe they were done so quickly and they did an awesome job!  (They were recommended to us by a neighbor who had just had their roof replaced by AKR).  The clean-up was immaculate and our roof looks great.  The last job AKR Builders did for us was remodel our bathroom.  I have never seen anyone who could do tile work like this company.  There were absolutely no flaws whatsoever. I get so many compliments on my sunroom and bathroom and I am always excited to tell them who did the work for us.  Our next project is a kitchen makeover and I will definitely be calling AKR Builders to complete this project.  My only regret is that I didn't contact AKR Builders for ALL of our remodeling through the years.  We love this company and their work ethic and professionalism is extraordinary!  Even if you should get a lower quote through someone else, don't take the chance...let AKR Builders do it right for you the first time.  I'm speaking from experience.

We re-sided our house in two separate jobs. We went through Lowe's. They were a disaster. Wrong materials, delays, etc. AKR Builders came to us through Lowe's after initial contractor stopped showing up. AKR did an exceptional job. We were 1000% satisfied. They came when they said they would, worked steadily, hard and left us with a siding job we love !

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Over the past 20 years, we have had small remodel improvements to our home. This was our first major remodel. Although, I consider myself an HGTV enthusiast, nothing can really prepare you for the experience of living in your home
through a remodel. Depsite what seems to be a common place in this industry of the unexpected and delays, we were pleased with the end result.
Special thanks to Gary, our project manger and lead contractor. He was great! I appreciate the challenges of his job, yet he consistently returned my calls, answered my questions and found solutions to problems and concerns. The entire crew was very friendly, professional and polite. I would be remissed not to mention Dave and Brent - excellent craftsmanship.
A rainy Spring, meant delays for AKR. Unfortunately, in an effort to meet the demands of all their waiting clients, their staff were really stretched too thin and needed to be in to many places at once. I trust that this is not common practice for them and would definitely consider using them again in the future. Our sunroom is everyone's favorite room in the house. I couldn't be happier with the way this space turned out. I believe you will be making an excellent choice to do business with this company.

FANTASTIC.  Mr. Stacy was very professional.  The was on time and focused on the job.  Very professional, curtious, and polite.  Highly recommend this company.  The project was a Lowe's home improvement contract, wish we had know about the and could have skipped the middle man.  It was a pleasure to work with this group. 
We have an older home. After the project was completed our circuit breakers were tripping.  AKR sent their inspector, an electriction, to check all the work.  He was at our home in only a few hours.  He not only inspected AKR's work, he went the extra mile,and inspected the circuit breakers and the panel.  He explained the issue, how it s should be fixed and even took the time to make sure the electrical was safe. Very impressed with the professionalism of AKR Builders.  Will use this company again.

They did a horrible job.  they left nails all over my yard.  they didn't patch places in my roof.  we contracted through lowes hardware.  Fortunately the roof doesn't leak but I am still not happy.  He called once and they never came back.  He sent out a group of spanish speakers but was only on the job once momentarily.  They worked very hard but they didn't complete the job properly.  I would never recommend them to anyone. I payed so much money and expected not to have substandard work.  I tried to mitigate with Lowes but I haven't had the opportunity.