Hatfield Appliance Repair

appliance repair, small appliance repair service

About us

Hatfield Appliance Repair is committed to excellence in every aspect of our business. Honesty, responsibility, and communication are necessary standards that you, the customer, deserve to receive when using us as your appliance repair specialist. Dwane Hatfield, owner and operator, is prepared to provide you with that level of service. Each job is approached with the customers best interest in mind. Dwane will do his best to present all the options available in solving your appliance issue so that you can make the best use of your time and money. We service most major brands of large appliances including clothes washers and dryers, refrigerators, dishwashers, ranges, cooktops, microwaves, and kitchen sink waste disposers. Call 336-263-0324 to talk to Dwane and find out how he can help you with your appliance problem.

Business highlights

13 years of trusted experience


Accepted payment methods

CreditCard

Reviews

4.9111 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
5%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
5.0
Showing 76-100 of 111 reviews

Christy P.
08/2019
5.0
Dwane called me right away to set up an appt. He arrived a little early for his appt, was very thorough in explaining everything. Would highly recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rae B.
08/2019
5.0
They were professional, on time and got it done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard b.
08/2019
5.0
On time. Explained all work. Gave us options for levels of possible repairs. Very reasonable prices. And just a very nice guy. I would definitely call Dwane again for appliance repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mr. Lynn M.
08/2019
5.0
Good service and very personable technician.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

bill w.
08/2019
3.5
Prompt and informative

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Geri U.
07/2019
5.0
So glad that we have found our Handyman! Just can't say enough great things about Dwayne!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David W.
07/2019
5.0
Incredibly quick response. From my post on Angie s list to the completion of the repair was less than 2 hours. Dwane was pleasant, courteous, and thorough. I recommend him to all who need appliance repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Andrew R.
07/2019
5.0
Duane Hatfield is a class act. A pleasure to work with. He takes the time to explain every step of the process. Very honest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chris H.
07/2019
5.0
Mr. Hatfield was excellent. We had a washer that needed repair and he was able to come by on the day we contacted him. He had to order a switch and installed it the next business day. Fast and efficient on-time service. Would recommend with no hesitation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

Laura T.
07/2019
5.0
Mr. Hatfield communicated that he was delayed in ETA because parts department opened later than expected. Then there were issues with replacement part being redesigned but he worked until freezer was working properly!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$320

Kirk J.
07/2019
5.0
Dwayne (owner of company) was very professional and extremely responsive. I called this company in the morning regarding my clothes dryer needing repair and to my surprise, Dwayne was able to make it to my house and complete the work that very afternoon. He was very efficient and a pleasure to meet. Lastly, his fee was reasonable with no extra charge for coming out on the same day of my call. I will certainly call again if I need to repair/replace a home appliance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bill S.
07/2019
4.5
Great response time. Honest! No BS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paula E.
07/2019
5.0
Dwane Hatfield is personable, knowledgeable, and efficient. I couldn t have been more pleased with his work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kapila W.
07/2019
5.0
They were pretty prompt in scheduling a visit. Provided a reasonable diagnosis of the problem and an economical solution. Very satisfied with the work done, and Would hire again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Darla A.
07/2019
5.0
Mr. Hatfield responded quickly on a weekend day. Was able to get an appointment right away.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

richard m.
07/2019
5.0
Dwayne responded to the home advisor request that was identified for my area. We talked the problem we were having with our refrigerator and he gave me some idea what the problems may be. We arranged a visit two days later, arriving exactly on time. He evaluated every possible cause of our problem discarding everyone until he arrived at the issue. He told me what the problem was, cost and we agreed. He had to go to the parts dealer to get the specific part which took a hour out his day. But it worked as he thought. So in summary we were happy with the service, his pleasantness, and recommend him highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gail Z.
07/2019
5.0
Dwane is a gentleman and a true professional. He responded so quickly ! He came out the day I called( Saturday) to assess my situation and came back Monday with the parts. All is good now and I would call him again for sure!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brian H.
07/2019
5.0
I was contacted by Hatfield's through HomeAdvisor,Dwane was very helpful polite and knowledgeable.I received service the same day and the price was very reasonable and I would most definitely recommend Hatfield's. Thank you so much Dwane for a job well done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carla H.
07/2019
5.0
Dwayne came out to service our failing fridge on a Saturday morning. He was friendly and didn t push additional services just for a money grab while we were in a precarious situation. Our refrigerator is working wonderfully and hopefully will last until we can buy a new unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ajay M.
07/2019
5.0
Loved working with the owner; knew what he was doing and actually fixed our garbage disposal unit for free as it just needed an adjustment and not a new unit. Would recommend them and more importantly trust them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Cynthia H.
06/2019
5.0
Excellent!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

2350 Ainsley Drive, Graham, NC 27253


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

appliance repair,
small appliance repair service

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Hatfield Appliance Repair accepts the following forms of payment: CreditCard
No, Hatfield Appliance Repair does not offer free project estimates.
No, Hatfield Appliance Repair does not offer eco-friendly accreditations.
No, Hatfield Appliance Repair does not offer a senior discount.
No, Hatfield Appliance Repair does not offer emergency services.
No, Hatfield Appliance Repair does not offer warranties.

Contact information

2350 Ainsley Drive, Graham, NC 27253


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed