Unique Air Heating & Cooling logoApproved Pro
Approved Pro

Unique Air Heating & Cooling

Electric Furnace / Forced Air Heating System - Repair, Electric Furnace / Forced Air Heating System - Repair - For Business, Gas Furnace / Forced Air Heating System - Repair,

About us

Welcome to Unique Air, LLC, a family owned and operated HVAC company based in Dallas, North Carolina. Serving the Charlotte metro region with heating and air conditioning installation and repairs, we have the skills and expertise to get the job done right. Whether you're looking for a new AC or heater or maintenance updates, Unique Air is a full-service company for all your HVAC needs. Since our opening we have strived to provide the best service possible. With many years of expertise, Unique Air works to ensure 100% satisfaction on every installation or repair. Fully certified, accredited, and well versed in regulations, Unique Air has the know-how and the drive to get your heater or AC unit in top working order.

Business highlights

Emergency services offered
17 years of experience

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.8120 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
8%
3
1%
2
0%
1
0%

Filter reviews by service

Showing 1-25 of 120 reviews
David L.
Nov 2023
5.0
Yes, I recommend this pro
$900,000
I would recommend them to anyone. Friendly and good quality workmanship.

Adam L.
Sep 2023
5.0
Yes, I recommend this pro
$673,300
They were the best price I found, and they were very helpful in answering my questions. They finished the job quickly and effectively.

Robert A.
Sep 2023
5.0
Yes, I recommend this pro
$1,050,000
This is a great company. We have been using them for about the last 10 years. Our upstairs ac stopped working and mikes team advised we needed a new motor and fan. No pressure at all about replacing the old unit. We had dumped alot of money in our aging system over the last 5 yrs or so. I asked about a new unit and received a very thorough explanation. We decided to go that direction. Installation took about a day. Overall everything went very well. Definitely appreciate how honest this company is. Definitely recommend!!

Sue L.
Jul 2023
5.0
Central A/C Service or Repair
Yes, I recommend this pro
$31,400
We've been a customer's of Unique for several years. When our A/C stopped working, Mike came out right away and fixed the problem. Unique's team members are the best! They service out HVAC and we've never had issues. They are always polite, professional and courteous. Highly recommend this company to anyone who needs their HVAC serviced, for any reason.

Mike J.
Jul 2022
5.0
Yes, I recommend this pro
Mike responded quickly to the issue. He had to come through Charlotte at rush hour to get to me, and they were considerate enough to call and let me know they were going to be a touch late. When he got there, he diagnosed the problem quickly and repaired it at a reasonable price. A/C is working as it should. 3rd time I have used Unique and every time they have been quick, professional and took care of the problem at a reasonable cost to me. Highly recommended!

Ramona H.
May 2022
5.0
Yes, I recommend this pro
$630,000
This company is awesome! They really care about their customers. Very friendly and knowledgeable.

Allyson W.
Feb 2022
5.0
Yes, I recommend this pro
Prompt, professional, & caring. Couldnâ t have asked for more.

Winnie M.
Nov 2021
5.0
Yes, I recommend this pro
Unique was honest, responsive, efficient, professional and quick!! A technician came out the same day that I called, evaluated the system and sent pictures of the issue, given that this is a rental property and I live in a different state. Then I received a phone call the following day giving me my options, with their recommendations. The new system was installed within a week and I am thoroughly satisfied. Thanks Unique for your outstanding service!!

Janice S.
Jul 2021
5.0
Central A/C Service or Repair
Yes, I recommend this pro
A/c was not working on one of hottest days of the year. After being a loyal customer of a different local company and our problem not being addressed in a timely manner, we chose to use this company for our repairs. The young man came out the same day we called, fixed the problem, stayed to be sure it was working efficiently, and was very courteous and professional. We will be a loyal customer of Unique from now on.

William C.
Jun 2021
5.0
Yes, I recommend this pro
$430,000
I have dealt with my share of heating and air companies and nobody took the time to explain everything in detail like Mike did who is the owner of Unique Air. He is detailed oriented, knows design and layout to give you the absolute best results. His work is even neat and organized and prides himself on that! In this case I had to replace the built in dehumidifier in which the old one was entirely too big for the area and all the duct work was not properly installed which created a lot of static which led to the unit burning out. I couldnâ t have asked for any better service than what I was given. From the initial call in to updates after it was completed to a follow up to make sure things were properly workingâ ¦ that is the service you get! His knowledge and conceptual design in this field is bar none! No one can compete with that! I promise you!

Vanessa H.
Jul 2020
5.0
Central A/C Service or Repair
Yes, I recommend this pro
He had good customer service a nice gentleman got me up and running real quick💪

Sam L.
Jul 2020
5.0
Yes, I recommend this pro
Brad was reliable, efficient and did a great job. We're very pleased!

Thomas N.
Jun 2020
5.0
Central A/C Service or Repair
Yes, I recommend this pro
Brad has handled the last 3 repairs and I insisted on him again. Straight shooting and fair. Very dependable. In 16 yrs and two units I've had more than my share of service. Trane was outstanding backing their warranty but the service operation was terrible and not above lying. Goodman system has been flawless. Again, Brad was a pleasure to deal with.

Chris R.
Jun 2020
5.0
Yes, I recommend this pro
Full replacement of HVAC all done in 1-day with no problems at all.

David H.
May 2020
5.0
Central A/C Service or Repair
Yes, I recommend this pro
unique air gives quality service via qualified technicians

Chris P.
Mar 2020
5.0
Yes, I recommend this pro
AWESOME! Unique came to our house 2 out of 3 years to address a freon leak. The serviceman was knowledgeable and had no problem explaining the air issues in the house. Too big a unit for the house. My wife and I ended up buying a completely new HVAC system. 5 years living in the house and it's never felt this good. GSM quoted the unit at a significant amount more than Unique for a bunch of extra junk we didn't need. The owner Mike is more knowledgeable than anyone at cost, HVAC systems and just being an awesome guy to do business with. I was in constant contact with Mike the whole way and he was hands on helping his servicemen install the unit. Don't waste time. Unique Air has my business for life!!

Mario D.
Dec 2019
5.0
Yes, I recommend this pro

Joshua H.
Jul 2019
5.0
Central A/C Service or Repair
Yes, I recommend this pro
These guys are fantastic. Fixed my AC and furnace and do great repairs and the customer service is the best.

Cecil Porter P.
Jul 2019
5.0
Yes, I recommend this pro
$1,500,000
One of my existing AC units went out so I called 4 companies and they reviewed the conditions of all my HVAC systems. We determined that we should replace all 4 systems due to age and condition. Unique Air came out blow my other options and was able to schedule the job within 2 weeks. We are impressed with their pricing, customer service, completed job, and professionalism. We would Highly Recommend them to anyone wanting to repair or replace their HVAC systems.

Tatiana V.
Feb 2019
5.0
Central A/C Service or Repair
Yes, I recommend this pro
$43,600
They are a fantastic team. Quick to answer resquests, clear delivery of service expectation and prices. Service was 5 stars

Sara E.
Aug 2018
5.0
Central A/C Service or Repair
Yes, I recommend this pro
Prompt, courteous & efficient

Erik G.
May 2018
4.0
Central A/C Service or Repair
Yes, I recommend this pro
They were on time

Cassandra P.
Feb 2018
5.0
Central A/C Service or Repair
Yes, I recommend this pro
I spoke with Mike on a Tuesday and was able to schedule an appointment that same day. Which was great! The HVAC Tech Brandon arrived on time, answered all of my questions, he took the time to explain to me what he was doing, and serviced my unit which didn't take long. I was pleased with his professionalism and would definitely use Unique Air again and recommend their service to my family,friends, and coworkers. Thank you, C.P.

Tell us J.
Dec 2017
5.0
Gas Furnace / Forced Air Heating System - Repair
Yes, I recommend this pro
Very nice and very knowledge.

Turner 1.
Dec 2017
4.5
Central A/C Service or Repair
Yes, I recommend this pro
We thinking about making them our go to HVAC company.
Showing 1-25 of 120

Licensing

Licensed*

Trade License Number

L.31628

Trade License Locale

NC

Trade License Expiration

12/31/2025

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Unique Air Heating & Cooling is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 9:00 PM Tuesday: 8:00 AM - 9:00 PM Wednesday: 8:00 AM - 9:00 PM Thursday: 8:00 AM - 9:00 PM Friday: 8:00 AM - 9:00 PM Saturday: 8:00 AM - 9:00 PM Sunday: 8:00 AM - 9:00 PM
Unique Air Heating & Cooling accepts the following forms of payment: CreditCard
Yes, Unique Air Heating & Cooling offers free project estimates.
No, Unique Air Heating & Cooling does not offer eco-friendly accreditations.
No, Unique Air Heating & Cooling does not offer a senior discount.
Yes, Unique Air Heating & Cooling offers emergency services.
No, Unique Air Heating & Cooling does not offer warranties.

Contact Information

608 East Second Avenue, Second Floor, Gastonia, NC 28054

Service Hours

Sunday:8:00 AM - 9:00 PM
Monday:8:00 AM - 9:00 PM
Tuesday:8:00 AM - 9:00 PM
Wednesday:8:00 AM - 9:00 PM
Thursday:8:00 AM - 9:00 PM
Friday:8:00 AM - 9:00 PM
Saturday:8:00 AM - 9:00 PM
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