Helms Plumbing and Drains, LLC logo
Approved Pro
Approved Pro

Helms Plumbing and Drains, LLC

Sewer Main Clearing, Water Heater Installation and Replacement, Water Heater Repair or Service,

About us

We are open 24 hours 7 days a week for emergencies and we can also handle commercial repairs. We have combined over 40 years of experience so it is pretty safe to say we are experts in the field. Family owned and operated. We take pride in our honesty and transparency. Always try to do the job right the first time.

Business highlights

Emergency services offered
9 years of experience

Services we offer

Commercial Plumbing, Drain Cleaning, Residential Plumbing, Tankless Water Heaters, Water Purification

Amenities

Emergency Services

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.824 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
0%
2
0%
1
4%

Filter reviews by service

Showing 1-24 of 24 reviews
Hasty M.
Aug 2025
5.0
Google Review
I can’t say enough good things about Helms Plumbing and Drains. As a Realtor, I work with a lot of contractors, and I rely on trusted professionals to help my clients during inspections, repairs, and home maintenance. Chris is always responsive, honest, and reliable. He explains issues clearly, provides fair pricing, and does top-quality work every time. My clients consistently thank me for referring them, and I trust them with my own home as well. If you need a plumber you can count on, Helms Plumbing is the one to call!

Whitney C.
Aug 2025
5.0
Google Review
Helms Plumbing is the best around! Prompt, professional, and knowledgeable folks who are courteous and helpful.

Mitch V.
Aug 2025
5.0
Google Review
This is our second time using Helms Plumbing. The first time was Chris Jr. and the second time was Chris Senior. The service and skills provided by both are exceptional. This is a great family owned business that takes pride in what they do. No problem too big or small for them. Highly recommend.

Kevin B.
Aug 2025
5.0
Google Review
The employees were extremely friendly and pleasant to speak with. We appreciated their prompt and quality work on our water heater.

Brandon J.
Aug 2025
5.0
Google Review
Honest, punctual, competitive, and professional. Highly recommend.

Latonia M.
Aug 2025
5.0
Google Review
Fixed and diagnosed problem quickly. Thank you

Linda S.
Oct 2024
5.0
Yes, I recommend this pro
$316
I used Helms Plumbing in the past and work was excellent. Had 3 things that needed fixing and Chris & Dillon did outstanding work in a timely manner. Very professional and friendly. Price was very reasonable and the whole visit was great. Will recommend them to others and use them again if needed. Thanks for a great job.

Sandra W.
May 2024
0.5
Water Heater Repair or Service
$2,600
I have been a customer for several years and recently have not been important enough for Helms to return calls. answer emails, or show up when they say they are coming. Their 24 hour service is not honored. My recent issue was my hot water heater went out on a Saturday, I left several voice messages and emails and did not hear from them. I had to call another company to replace my water heater, I was out of hot water for 4 days. Helms answered when my son called and said they would be out that afternoon but the did not show up nor did they have the courtesy to call, we were left hanging. I have been disrespected by Helms in this manner several times when I have called for service. I will not use them again.

Scott B.
Jun 2020
5.0
Yes, I recommend this pro
$303
I contacted this firm to repair my kitchen sink(leaking) and to put in new faucets in the bathroom and to repair my leaking shower as well. The work was preformed in a timely and professional manner. The cost was very fair, and I was pleased at how smooth everything went. I would strongly recommend them for and plumbing issues you might have. John was who did my work.

Vicky M.
Sep 2019
5.0
Yes, I recommend this pro
Chris Helms also installed a new water heater and replaced an outside water faucet. His timeliness, professional work and friendly manner were the best. I highly recommend his company. He even cleaned up an outdoor plumbing outlet that needed resealing that I had forgotten.

Edward K.
Jul 2019
5.0
Yes, I recommend this pro
Great service and price.

Robert R.
Jun 2019
5.0
Drain Clog or Blockage Clearing
Yes, I recommend this pro
$155
Great, very professional and friendly. Major clog in main line to sink. It gave him problems but he keep at it till it finally opened up. Price was reasonable compared to others. If you want great work with friendly people, this is the one to choose. Will use them again on my next project.

Nicolette H.
May 2019
5.0
Drain Clog or Blockage Clearing
Yes, I recommend this pro

Rick L.
May 2019
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
Setting appointment that fit my schedule was very easy. The work done by Chris and John was completed without a flaw and not in the best of conditions. If you want quality work with people that have a great attitude and deliver this at a very fair price - hire Helms Plumbing and Drain.

Noel L.
May 2019
5.0
Yes, I recommend this pro
He's great, always recommend him. He has done complete re-plumbing on my house, put in a dishwasher and garbage disposal as well. Easy to communicate with, honest, does excellent and listened.

Sam E.
Apr 2019
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
Chris was very professional and friendly in suggesting a replacement water heater. Did the job within a few hours at a reasonable price -- much less than other estimates. Will use them again.

John F.
Jun 2018
5.0
Drain Clog or Blockage Clearing
Yes, I recommend this pro
Very good Plumber. Very personable and does high quality work at reasonable rates. Old school work ethic. Very impressive. Will recommend to friends. I will definitely use again.

Grover R.
May 2018
4.0
Drain Clog or Blockage Clearing
Yes, I recommend this pro

Todd D.
Feb 2018
5.0
Drain Clog or Blockage Clearing
Yes, I recommend this pro
$214
Chris knows well how to manage a successful business. Customer service, customer service and happy customers. Very impressed with Chris and will hire him again soon for upcoming projects.

Betty J.
Feb 2018
5.0
Drain Clog or Blockage Clearing
Yes, I recommend this pro
$115
Chris kept me informed of his arrival time which was very helpful; professional and knowledgeable. Will definitely keep Chris in mind next time there is a plumbing issue.

Carmala W.
Feb 2018
5.0
Drain Clog or Blockage Clearing
Yes, I recommend this pro
Helms Plumbing was a fantastic find- Chris Helms arrived right on time and did a great job — I’ve never been more pleased with any pro we’ve hired - ( plus quarentee things work right for 30 days after repair) We will definitely call them again when we need a plumber .

Sheryl L.
Mar 2017
5.0
Sewer Main Clearing
Yes, I recommend this pro
Extremely honest and very knowledgeable.

Candace J.
Feb 2017
5.0
Drain Clog or Blockage Clearing
Yes, I recommend this pro
Chris was professional and did a very good job.

Marsha H.
Jul 2016
5.0
Yes, I recommend this pro
Chris was quite professional and very nice to work with.

Licensing

Insured

Licensed*

Trade License Number

34138

Trade License Locale

NC

Trade License Expiration

12/31/2025

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Helms Plumbing and Drains, LLC is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: 8:00 AM - 5:00 PM Sunday: Closed

Helms Plumbing and Drains, LLC accepts the following forms of payment: CreditCard

No, Helms Plumbing and Drains, LLC does not offer free project estimates.

No, Helms Plumbing and Drains, LLC does not offer eco-friendly accreditations.

No, Helms Plumbing and Drains, LLC does not offer a senior discount.

Yes, Helms Plumbing and Drains, LLC offers emergency services.

Yes, Helms Plumbing and Drains, LLC offers warranties.