Default business cover photo

Empire Innovations

About us

Here at Empire Innovations, LLC, customer satisfaction is our number one priority. We are owner operated and we pride ourselves in getting the job done the way you want it and nothing else. For over 12 years, our customers have relied on our unmatched expertise for all of their audio and visual needs. We like to stay personable, informative and reasonably priced so that our reputation precedes us. There are so many factors that can affect the quality of your reception that it truly does take a knowledgeable company who has the validated experience to perform the installation correctly. Empire Innovations, LLC, has built a staff of highly reputable personnel who are truly committed to providing excellent service before and continuously after the sale. We offer same day service and respond immediately. We have a 100% satisfaction policy. We're not happy unless you're happy. Proudly offering an excellent and friendly service to the Belmont area, at an honest price. Call us today!

Business highlights

25 years of experience

Services we offer

Audio Video, CCTV, Data Networking, TV Mount

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
2.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
50%
2
50%
1
0%
Showing 1-2 of 2 reviews
Joann S.
Jul 2017
3.0
In 2016, we had Empire Innovations installed a whole home AV system (top of the line) in our home. See in the Description below for the scope of work completed. Our initial meeting, we had with Shawn and Nick they were very nice and patient due to the fact what they were selling us something we have no idea about or how it all works. My concern that I addressed to Shawn and Nick was once they install this system I'm was afraid they would will leave us high and dry if something goes wrong! I was assured by Shawn they will always be here for us and in fact in the price they gave us was several hours of tutoring helps if any problems come up and to go over how to use the system! Once all equipment was installed and when we did have some small things that came up they were always there to answer us. Now after several months have gone by somethings have come up where we needed their guidance on issues and they will not return our phone calls, text or voice messages. This company has left us high and dry just like I thought would happen! After said and done once $$ was received they don't care what happens! They installed the system and they are the only ones that know how to run it. To leave your clients in the dust is not the right way to run a business. On their Description about their business it says the following "We have a 100% satisfaction policy. We're not happy unless you're happy." Well Shawn and Nick we are not happy and by the looks of it the other post here they are not happy either.

Rita D.
Jun 2017
2.0
Shawn and another man came and mounted the TVs and actually did a good job and their price was reasonable. They claimed that they did warranty work. We had another contractor come and do some outside work on the outside of our house on the outside of the wall that TV was mounted on. We have called and emailed Shawn Morgan, the owner several times to come out and check his mounting since plaster fell from the other contractor. At one time he promised to actually call me back but never did. If he was not so non-responsive to us now I would probably give him an A for what he did do but when you promise to do something and don't and then won't respond to calls and emails then I cannot recommend him at all. He needs to get his act together.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Empire Innovations is currently rated 2.5 overall out of 5.

Empire Innovations accepts the following forms of payment: CreditCard

Yes, Empire Innovations offers free project estimates.

No, Empire Innovations does not offer eco-friendly accreditations.

No, Empire Innovations does not offer a senior discount.

No, Empire Innovations does not offer emergency services.

No, Empire Innovations does not offer warranties.