Poole's Plumbing
About us
Poole's Plumbing, Inc. is a fully licensed and insured residential and commercial Raleigh plumbing contracting company that was created in 1999 by Robert K. Poole. With two men, a truck, and a dream he had aspirations that one day his company would be one of the top plumbing contractors in the area. He started this journey by doing repair and renovation work in 1999. However due to the triangle area boom that we have seen over the past 10 years, repair and renovation work quickly escalated to residential and light commercial new construction. With plenty of blood, sweat, and tears along the way, Bob Poole accomplished his original goal and by 2007 Poole's Plumbing had 60+ employees and all the work it could handle. However, as many people know due to the on-going economic crisis, the triangle area construction industry has experienced a significant down turn since 2008 as the current housing crisis grows deeper. Currently, Poole's Plumbing, Inc. maintains a client portfolio that includes some of the largest national tract home building companies as well as some of the most well respected custom and semi-custom home builders in the triangle area. Although we are not operating on 2007 numbers, we continue to maintain a solid client portfolio and continue to produce a high quality product. The moral or ethical position of Poole's Plumbing, Inc. is to create an environment of Honesty, Integrity, and to maintain a high level of service without compromising quality or craftsmanship. While using the very best materials available in today's marketplace, Poole's Plumbing will never cut corners to save money. Our desired public image is to do every job right the first time at the best possible cost. We look at every job as if we were doing that job in our own home. Simply put, we want the call the next time you need us! Our Code of Ethics: - Always answer your phone - Accurately document any applicable information - Make the customer feel important and appreciated whenev
Business highlights
Services we offer
Drain Cleaning, Hydro Jet Drain Cleaning, Leak Detection, New Construction Plumbing, Plumbing, Re-Pipeing, Remodeling Plumbing, Tankless Water Heaters, Water Heaters
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 3% | ||
| 4% | ||
| 2% | ||
| 1% |
"We fixed the broken pipe at our expense and we did apologize. We did not discount the other service because one thing had nothing to do with the other. It was cpvc pipe that was extremely brittle and all my employee did was touch it. He had to turn the water off at this location. No water was "gushing" under her house. We took care of all damages but I guess that just wasn't enough. Some people use the threat of a bad review as a way to get whatever they want. We are sorry for the damage and will always take responsibility for any damage and try to make it right. She wanted the repair to her shower for nothing for her inconvenience or she would write a bad review. I refuse to be blackmailed over the threat of a bad review."
I highly recommend Poole's plumbing to anyone who is looking for a plumber. They are amazing and I believe they hire people who are compassionate and caring - which I believe truly upholds their brand.
Licensing
State Contractor License Requirements
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