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Neat Squad Cleaning Professionals
Maid Service, Post Construction - Clean-up, Ducts & Vents - Clean,
About us
Neat Squad Cleaning Professionals started with a mission, to not only deliver quality service but also a great experience for our clients. Our team takes pride in the work we do and we do it with the attentiveness and care your home deserves. We are consistent with our work and will clean your home the same way the first time and every time. If you’re not happy with your current cleaning service or simply want to take the stress out of cleaning on your own, let our cleaning professionals help you get your home fresh and clean so you can relax and enjoy what matters most. We know each home is different, that’s why we offer different packages that are tailored to your home’s needs. For our complete cleaning list you can call or email us and we will be more than happy to send you a copy. Also, for your convenience and peace of mind, we are fully bonded and insured and can provide documents upon request. Thank you for taking your time to read a little bit about us, feel free to contact us any day of the week for any questions you might have.
Business highlights
Emergency services offered
11 years of experience
Services we offer
*Basic Cleaning*: Moderate detailed cleaning for homes with not too much build up and average dust. Emphasis is on wiping down top surfaces, dusting and floors. *Deep Cleaning*: This package focuses on cleaning a home from top to bottom with an emphasis and focus on build up. Most tasks are wiped or scrubbed by hand. *Move-in/Move-out Cleaning*: Designed for homes that are empty and need a top to bottom cleaning to get them ready to be put on the market or for move in purposes.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.053 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 98% | ||
| 0% | ||
| 2% | ||
| 0% | ||
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Showing 1-25 of 53 reviews
Thomas B.
Apr 2021
Hired them to clean my parent’s home. They did a great job.
Response from Neat Squad Cleaning Professionals
"We appreciate you trusting us with your parent’s home. Ladies told me your parents were SUPER nice and were a pleasure to work with. Glad we were able to help. Please know you can always count on us if you ever need help again in the future."
Martha V.
Feb 2021
Cleaners were fast, thorough and efficient. Owner responded to my emails promptly and was very detailed on what was going to be cleaned. I was very pleased with their work and will continue using their services.
Response from Neat Squad Cleaning Professionals
"We appreciate your review. It was a pleasure doing business with you. Hope to hear from you again soon."
David R.
Dec 2020
I had my old home cleaned prior to putting it on the market (about 3 moths ago). Neat squad did a fantastic job getting the house looking like new. I was so pleased with their service that I decided to have them clean my new home every 2 weeks. They have been a blessing and we couldn’t be happier.
Response from Neat Squad Cleaning Professionals
"We appreciate your trust and want to thank you for your continued business. Hope you have a safe and happy new year!"
Jason R.
Dec 2020
A crew of 3 showed up on time and went straight to work. I was very pleased with the cleaning and was also very impressed with their honesty. When they were vacuuming my room they found a few $100 bills under a chair, I didn’t even know that money was there, they immediately went to me and told me about the money. I also have a small plate on my kitchen counter where I put my keys, it has a very small crack on the side. One of the ladies came up to me to told me about the crack, she said she had cleaned the plate carefully but noticed the small crack and was afraid that maybe she was the one that did it. I told her not to worry since it wasn’t her, but I did appreciate her telling me, I know accidents happen and It’s nice to know I will be informed if anything ever happens. I will absolutely hire them again, they were fast, efficient, professional and very friendly.
Response from Neat Squad Cleaning Professionals
"Happy to know you were satisfied with our service. We feel its really important for our clients to trust us with their homes, that’s why honesty is really important to us and communication is essential for a healthy business relationship. Thank you so much for your business. Looking forward to hearing from you again!"
Heather Z.
Nov 2020
I am beyond satisfied and can’t thank you enough. You have done such an amazing job, I don’t think I’ve ever seen my home this clean. Thank you Adriana, Patty and Ilian for taking such good care of my home! Looking forward to seeing you again in 2 weeks!!!
Response from Neat Squad Cleaning Professionals
"Thank you for sharing your thoughts! And thank you for the cookies!! :-) Looking forward to our continued business. Have a Happy Thanksgiving!"
Keith Z.
Nov 2020
Excellent service. Would definitely recommend.
Response from Neat Squad Cleaning Professionals
"We appreciate your review. It was a pleasure doing business with you. Looking forward to hearing from you again!"
Thomas B.
Sep 2020
3 ladies showed up within the time frame I was given. They went straight to work and left my house spotless. My husband and I were very pleased with their service and would definitely hire again.
Response from Neat Squad Cleaning Professionals
"We appreciate you taking your time to leave us a review. It was a pleasure doing business with you and hope to hear from you again soon."
Martha V.
Aug 2020
They did such an amazing job. Setting up the appointment was quick and easy, a very detailed cleaning list was sent to me prior to the appointment and was offered additional services that could be added to my cleaning. I received an appointment reminder a day before my cleaning and a text before the team arrived. My job requires me to move from state to state constantly and I always hire locally owned business to clean my home. After having used many services in the past, I can say without a doubt that this is the best cleaning service I’ve ever had. From my kitchen to my bathrooms to my bedroom, everything looks, feels and smells amazing. I just wish I could take them with me wherever I go. Thank you David and your Neat Squad for taking such good care of my home.
Response from Neat Squad Cleaning Professionals
"Really appreciate your review! Our clients mean the world to us, we are really grateful and humbled whenever we hear/read comments like these. We love what we do and hope to reflect that in our work. Thank you so much for your business and for your continued trust."
Pete F.
Feb 2020
Excellent deep cleaning with exceptional attention to detail--- exceeded expectations-- our house has never been this clean--- would definitely use again. They cleaned things that I totally had no idea they were going to clean!
Response from Neat Squad Cleaning Professionals
"I’m glad you were happy with our service. Thank you for your business and for trusting us with your home."
Tammi W.
Nov 2019
It is my first experience hiring someone to clean my house and I would definitely hire them again. The girls were friendly and asked questions if they needed clarification on anything. They did a great job and it was a very reasonable price for all they did. Thank you!
Response from Neat Squad Cleaning Professionals
"It was a pleasure doing business with you. If you ever need us again please don’t hesitate to give us a call."
Carol A.
Nov 2019
I recently purchased a home. The previous owner did not clean before she vacated the home. Susan, from the Neat Squad Cleaning Professionals, made the house sparkle! I highly recommend Susan, and the Neat Squad Cleaning Professionals.
Response from Neat Squad Cleaning Professionals
"It was a pleasure doing business with you. We appreciate your trust and hope to hear from you again!"
Lisa W.
Aug 2019
Dave answered the phone himself when I called on Wed to see if he had any availability on Fri (2 days later) He happened to have a 8:00 AM slot which was perfect. Him + 2 other ladies cleaned for 3 hours and the place looked fantastic. Very professional & did a great job!
Response from Neat Squad Cleaning Professionals
"We appreciate your business and for trusting us with your daughter’s home. We hope to hear from you again soon!"
Betty B.
Jul 2019
It was awesome. Three workers worked for a solid three hours. Very efficient and professional. Will definitely hire them again and hope to get their deep cleaning next time.
Response from Neat Squad Cleaning Professionals
"It’s always a pleasure doing business with you. We hope to hear from you again soon!"
Jeanne M.
Jul 2019
Last year, when unexpected visitors gave me only 12 hours notice, David worked me into his schedule THE NEXT DAY and cleaned my first floor. Last week, I hired Neat Squad to Deep Clean my entire house. He and his team did a fantastic job. The job took longer than expected, but they stayed until it was done. Neat Squad also provides helpful email and text reminders. All in all, a very professional company. It's such a pleasure to work with kind people!
Response from Neat Squad Cleaning Professionals
"We appreciate you taking your time to leave us a review. It was a pleasure doing business with you."
Joyce R.
Jul 2019
Since it was a rush job, owner David did the work. He was very thorough, tidy, & did a great job. I was very pleased & would definitely hire again.
Response from Neat Squad Cleaning Professionals
"Thank you for your review! It was nice meeting you and a pleasure doing business with you. Hope we hear from you again."
Mary L.
Jun 2019
The Neat Squad has been cleaning my home each month for one and a half years now. They do an excellent job. Always prompt, polite, and professional. Excellent communication with the reminder emails and texts. If you are looking for house cleaning in the Triangle, you should give them a try - just please don't take them away from me!
Response from Neat Squad Cleaning Professionals
"Thank you for taking your time to leave us a review. We’re happy to have you as our client and truly appreciate you trusting us with your home. We’re always happy to be of service and hope to continue servicing your home for as long as you need us (hopefully many more years,... decades?) :-)"
Belinda T.
Apr 2019
The team of 3 were prompt,polite and went straight to work. I had to leave and did not return until after they completed the job. WOW was I pleased with what I saw when I returned. Top to bottom that house was so clean. I would not hesitate to hire them again.
Response from Neat Squad Cleaning Professionals
"We appreciate you taking your time to leave us a review. It was our pleasure servicing your home and we’re glad you were satisfied with the end result. I truly believe that in order for us to have happy clients it must begin with having happy workers that love doing what they do and take pride in the work they do. I’m proud to say that we have amazing teams that do such great work every day. Thank you for your business! We hope to hear from you again..."
Sara M.
Mar 2019
I hired Neat Squad (dealt directly with David Salinas) to do a deep clean of my home and had a wonderful experience. He was responsive to my inquiry, provided a thorough explanation of the services that would be performed, additional services that could be added, and was upfront and honest about the cost. He answered all of my questions, was timely, and most importantly, did a fantastic job! We contracted for a deep clean with interior windows and could not be happier. We will definitely use their services in the future.
Response from Neat Squad Cleaning Professionals
"Glad to know you were pleased with our service. It was a pleasure doing business with you. Know that you can always count on us if you ever need help cleaning your home again."
Martha V.
Feb 2019
A team of 3 lovely ladies clean my home on a bi-weekly basis. I've never had to clean up after them or remind them to clean something they forgot. They are very consistent and always do a wonderful job, specially in my kitchen, which is where I spend most of my time. The owner is extremely professional and is very accommodating when it comes to adding extra services to my cleanings (cleaning windows, cleaning my professional oven, cleaning baseboards by hand) or when I’m out of town and need to reschedule. I would absolutely recommend to all looking for a great, honest cleaning company.
Response from Neat Squad Cleaning Professionals
"We appreciate you taking your time to leave us a review. It’s always a pleasure doing business with you."
Charlotte E.
Feb 2019
I received this text before the appointment: "Deep cleaning for your home should take 3.5 to 4.5 hours. First time cleanings usually take longer, so it will probably take us 4.5 hours" They were there for 4 hours and 45 minutes, which is 15 minutes longer than I was told it should take. I then received an email saying they were there "1 hour and 45 minutes longer than expected" and that he needed to raise the price of cleaning my home. Since I have the original text saying 4.5 hours was expected, this was just bad business. I will not use them again.
Response from Neat Squad Cleaning Professionals
"So sorry to hear you had a bad experience with our team. Your home was the dirtiest home we have ever seen in our many years in the business. We took every step possible to make sure we cleaned everything in your home. I had to throw many cleaning rags to the garbage due to them being just too dirty to be washed and be reused in other homes. Two of the ladies in my team had to take Tylenol for their headaches after leaving your home. It’s not easy writing all of this but I think it’s best if we hear both sides of the story. I understand that this review is about the small price increase more than anything and I’m sorry you were not happy with that. The price increase was only $15 every 8 weeks. About the grades you gave on your review: -Responsiveness you gave us a C. I responded to all your texts and emails within just a few hours. I’m even responding to this review within a few hours of you posting it. -Professionalism you gave us a C. I believe to have been extremely professional with you up to my last email. My team was courteous and took great care of your home. -Quality you gave us a C. You expressed to me that you were really impressed with our service and told me more than once how good of a job we did. You even asked me to sign you up for our recurring services. -For Price you gave us a B. I would’ve expected this to be the lowest grade, given your review, but I’ll take it. This response has not been an easy one, it’s actually the first negative feedback we’ve ever gotten. I will take into consideration all you’ve expressed in your review. My goal is to make all my clients happy; I’m sorry this wasn’t the case with you. It was really nice to meet you and I hope you find a company that will meet your budget. Have a blessed day."
Frances M.
Jan 2019
The Neat Squad cleans my 1500 sf house monthly, and the proprietor, David Salinas, always maintains excellent communications so that I know the exact date and time my house will be cleaned. He texts 15-20 minutes before their arrival. The crew cleans my bathrooms, sweeps, vacuums, dusts, and wet-mops the extensive laminate flooring in the house, which is usually dirty from dog-prints and small debris. I have used them for 2 years and highly recommend them.
Response from Neat Squad Cleaning Professionals
"Thank you for letting our Neat Squad take care of your home. We appreciate your trust and are really thankful for your continued business."
David R.
Dec 2018
My wife and I love having neat squad clean our home every 2 weeks. With 3 kids and both my wife and I working it can get a little difficult keeping my house clean. I wouldn’t trust anyone else but them to be in my home while we’re at work and my kids in school/daycare. We always look forward to coming to a clean home that not only looks clean but smells clean as well.
Response from Neat Squad Cleaning Professionals
"We appreciate you taking your time to leave us a review. We’re happy to know that you are pleased with our work and want to thank you for your continued trust. Have a Happy New Year!"
Keith Z.
Dec 2018
David’s Neat Squad is amazing! They are true professionals and always leave my home looking it’s best. I wouldn’t change them for the world.
Response from Neat Squad Cleaning Professionals
"Thank you so much for taking your time to leave us a review. It’s always a pleasure doing business with you."
Clark B.
Dec 2018
It was easy to set things up with good info from beginning. We set a date and they were there on time and got all the work done well and efficiently within the time estimated. Very courteous and professional people. I will use them again.
Response from Neat Squad Cleaning Professionals
"Glad to hear that you were happy with our service. We appreciate your trust and hope to hear from you again."
Renee L.
Nov 2018
David and Susan are consummate professionals and left my rental unit absolutely spotless! I have moved to another home in the area and as soon as I get my boxes put away I will be calling to set up regular service!
Response from Neat Squad Cleaning Professionals
"Congratulations on your new home! It was a pleasure doing business with you. We look forward to hearing from you again. Hope you and your family enjoy the holidays!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Neat Squad Cleaning Professionals is currently rated 5.0 overall out of 5.
Neat Squad Cleaning Professionals accepts the following forms of payment: CreditCard
Yes, Neat Squad Cleaning Professionals offers free project estimates.
No, Neat Squad Cleaning Professionals does not offer eco-friendly accreditations.
No, Neat Squad Cleaning Professionals does not offer a senior discount.
Yes, Neat Squad Cleaning Professionals offers emergency services.
No, Neat Squad Cleaning Professionals does not offer warranties.