Auto Performance Center

Auto Service, Auto Transmission, Auto Inspections,

About us

Additional Contact: Steve Ward-Owner; Don Miller-Office Manager; Samantha Ward-Marketing Manager

Business highlights

51 years of trusted experience

Services we offer

Factory Scheduled Maintenance General Service NC State Inspections Brakes Tires Diagnostic Work (including electrical diagnostic) Suspension/Steering Components Rebuild or replace Motors, Transmissions, and other Major Drivetrain Components Carburetor Rebuild or Adjustments Classic Car Repair ..And more!

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.816 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
13%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-16 of 16 reviews

Katrina L.
07/2023
1.0
They do not care for their customer's safety or that of the general public. Their service is unreliable, and their ethics are poor. The manager, Jamie, was heard speaking horribly about their customers, and the staff laughed along with her. I would not recommend taking your car to be serviced here. It could cost your life or the lives of others.
Description of Work: Rear brakes replaced

Rating CategoryRating out of 5
professionalism
1.0


Yekaterina Y.
03/2020
5.0
auto repair
  + -1 more
Wonderful. Sam up front is so helpful, kind, resourceful. Called State Farm insurance for me. Detailed oriented. Collision center repaired my car in timely manner. My car is driving nice & smooth. Well money spend. Experienced mechanic. Made sure to take care of all my repairs.
Description of Work: Professional, polite crew

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan F.
11/2018
5.0
auto repair
  + -1 more
They explained everything to me and gave me the total cost before doing any work on it. They diagnosed and fixed the problem with my floor board getting wet without charging me! The problem had to do with my sunroof draining system. It was an easy fix and they fixed it without charging me! My window still gave me a little problem, but when I called to tell them about it, they had me bring it back and they didn't quit til they found the main problem and corrected it. All done free of charge! These guys are awesome!! The switches on my control panel now works and I have AC & Heat when I want it!!
Description of Work: Window motor, brakes, AC and heat not working. And a reason why floor board was getting wet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MJ A.
07/2017
5.0
auto repair, transmission repair
  + 0 more
Very professional and accommodating
Description of Work: Transmission repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Leo M.
05/2017
5.0
auto repair, car inspections
  + 0 more
It went GREAT I was there close to there closing, and when I asked about it they said sure, took my keys and registration and was back in no time at all. This was not my first time there but everytime I had work done it was always the same friendly, courteous, professionalism, each time.
Description of Work: a veheicle inspection

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James R.
04/2017
5.0
auto repair, transmission repair
  + 0 more
Great Service !!!!!!!!!
Description of Work: only one word, wow, these guys are good at what they do, after using two shops and my 1994 Camaro z28 was still not repaired, I call Steve and he basically told me what was wrong with the car over the phone, the repair was completed quick and the price was good, and should I add very professional, if you need your car fixed by honest people Steve Warn is the man to see. I will return for all of my auto repair needs, Thanks again Steve, your the Best.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Samantha W.
03/2016
5.0
auto repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pat C.
06/2015
5.0
auto repair
  + -1 more
unknown
Description of Work: rebuilt transmission 2 gear.they drove it gave me a price and what was wrong with it, and they fixed it for what they said they would,in the time they said they would.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Earl D.
03/2015
5.0
auto repair, transmission repair
  + 0 more
Auto Performance has repaired/replaced transmissions in 2 of my work vans over the last few years. Never had any issues and transmissions outlasted the vans.
Description of Work: Transmission repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Deon T.
02/2015
5.0
auto repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


daniellle C.
06/2014
5.0
auto repair
  + -1 more
Great customer service. Brought Chevy to dealership and 2 other shops they could not find the problem. They found issues and truck runs great. Now will return for all services.
Description of Work: Valve boarded. Lifters replaced. Cam shaft replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

N R.
05/2014
4.0
auto repair, car inspections
  + 0 more
I like the people at this shop very much. As a woman, I hate going to the auto repair shop because I never know if I'm being treated fairly or honestly - I always go in with a bit of skepticism. That was not the vibe I got from this service center. My problem is I depend upon my car I cannot leave it for an extended period of time - I've been going back and forth to the shop for a few weeks now, waiting for my car to be repaired for some rather large chunks of time, my car is still not fixed. I've been stranded across town a few times. Each time I've gone in, the mechanics have told me about another problem ( I paid to get work re-done that I was told was incorrectly done by another shop-I've paid twice for the same repairs) I've still had to go back with the same problem.I am told now, that my car is fixed, and this last work was done without cost, but I'm left wondering why the problem, which should have been fairly noticeable from the beginning wasn't noticed. Parts I was told I needed, apparently are not needed now. So, I'm a bit perplexed as to what is really wrong and if it can be fixed at a reasonable cost. I hope my car is fixed. I hope I will have another chance to go for routine service - with no problem involved, because I think this is a very good group of people. The customers I observed seemed very happy.As an aside - they offered me a car to drive while I left my car and I appreciated that. Unfortunately, it is a big van that I could not handle and part of the job I do requires a fair amount of driving place to place - not very practical choice for me. The owner has offered to come get me personally, if I am stranded again. That's just about the nicest thing anyone has offered to do.This is not a complaint against the people, more a sense of frustration of lost time from my job and uncertainty with quality of the repair work done.se
Description of Work: I went in for a check engine light warning - after my car had been taken to another shop for the same problem.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$460

Donna F.
01/2014
5.0
auto repair
  + -1 more
We called them on Wednesday and told them that my over drive light was flashing and the truck was shifting hard in the lower gears, they said to bring it in the next day, so we did. they diagnosed the problem and gave me the option of a new transmission installed for about $3,500 or a rebuild for about $2,200, i chose the rebuild option and they began working on it right away. It was ready the following week on Wednesday... running great again. Thank You Steve!
Description of Work: Rebuilt transmission in my 2005 Ford Sport Trac.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Christopher T.
09/2013
5.0
auto repair, car tires
  + 0 more
They are fantastic, they do great work at a fair price. We will continue to use them as long as we are in Garner.
Description of Work: I use these guys for maintenance on a 3 of my vehicles. They have done small jobs like oil changes, brakes all the way to tires, water pump, a random electrical issue they had to hunt down.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Response from Auto Performance Center
Thank you for your honest opinion of our work. We try to provide our customer with up front, real world options. We also try to provide a transparent, and smooth repair expierence with as little stress and worry as possible. So in the future; we hope to see you again and we truly appreciate your business!

Susanne W.
08/2013
5.0
auto repair
  + -1 more
As always very well. We have used Auto Performance for other car services/repairs before and never had a problem.
Description of Work: Repair of heating and air condition circulation fan

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Auto Performance Center
Thank you for your continued patronage, and honest opinion. We truly appreciate your business! As always, we will continue to make every effort to make your services, and repairs as stress free, and smooth as possible.

Pat W.
09/2007
4.0
auto repair
  + -1 more
They turned the car around in two days. Before we took it to Performance, we had been dealing with this problem for two years.
Description of Work: The company pin-pointed the problem with our Infinity that no one else seems to have properly diagnosed. This was our last shot before taking the car to the dealer, which we thought would have cost much more. They replaced the air flow regulator and all the spark plugs and the car runs fine now. Service was quick , accurate and friendly. I will use them again for auto repairs.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$420

    Contact information

    922 US Highway 70 W, Garner, NC 27529

    http://www.autoperformancegarner.com

    Service hours

    Monday:
    7:30 AM - 6:00 PM
    Tuesday:
    7:30 AM - 6:00 PM
    Wednesday:
    7:30 AM - 6:00 PM
    Thursday:
    7:30 AM - 6:00 PM
    Friday:
    7:30 AM - 6:00 PM

    Licensing

    Bonded

    Insured

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Auto Transmission,
    Auto Inspections,
    Auto Tires,
    Generator,
    Auto Alarms,
    Auto Accessories,
    Auto Radiators,
    Auto Mufflers

    FAQ

    Auto Performance Center is currently rated 4.8 overall out of 5.

    Monday: 7:30 AM - 6:00 PM

    Tuesday: 7:30 AM - 6:00 PM

    Wednesday: 7:30 AM - 6:00 PM

    Thursday: 7:30 AM - 6:00 PM

    Friday: 7:30 AM - 6:00 PM

    Auto Performance Center accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Auto Performance Center offers free project estimates.
    No, Auto Performance Center does not offer eco-friendly accreditations.
    No, Auto Performance Center does not offer a senior discount.
    No, Auto Performance Center does not offer emergency services.
    Yes, Auto Performance Center offers warranties.
    Auto Performance Center offers the following services: Factory Scheduled Maintenance General Service NC State Inspections Brakes Tires Diagnostic Work (including electrical diagnostic) Suspension/Steering Components Rebuild or replace Motors, Transmissions, and other Major Drivetrain Components Carburetor Rebuild or Adjustments Classic Car Repair ..And more!
    N/A

    Contact information

    922 US Highway 70 W, Garner, NC 27529

    http://www.autoperformancegarner.com

    Service hours

    Monday:
    7:30 AM - 6:00 PM
    Tuesday:
    7:30 AM - 6:00 PM
    Wednesday:
    7:30 AM - 6:00 PM
    Thursday:
    7:30 AM - 6:00 PM
    Friday:
    7:30 AM - 6:00 PM