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Alford's Cleaning Service
Carpets or Rugs - Clean at Home, Maid Service, Post Construction - Clean-up,
About us
5 years on the Better Business Bureau! We are a top quality detailed cleaning service providing weekly, bi-weekly and monthly cleaning schedules or one time cleans for that special occasion (gift certificates are available). We guarantee our work and customer satisfaction. Give us a call to assess your cleaning needs!
Business highlights
Emergency services offered
31 years of experience
Services we offer
Residential & commercial cleaning, organization, window cleaning
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.939 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 3% | ||
| 0% | ||
| 3% | ||
| 0% |
Showing 1-25 of 39 reviews
M B.
Nov 2019
Connie and her team has worked for me for a couple of years and they do a great job. She will work with you on scheduling and services need. Very caring, professional and conscientious.
Michael W.
Aug 2019
Connie and her team were punctual and did a great job getting 2 years of mess cleaned up in my old apartment! Would use again!
Response from Alford's Cleaning Service
"thank you so much I'm so glad you were happy"
Angela P.
Jan 2018
They were awesome!
Response from Alford's Cleaning Service
"Thank you so much"
Demetrius C.
Nov 2017
Darlene and her crew arrived promptly at the agreed upon hour. They went to work and were very agreeable to any changes or requests for focused areas. The cleaning was thorough and in most areas, met or exceeded our expectations. One thing you should note is you should be prepared for them, as they are efficient and move quickly, so know in advance where you want to get done. We were pleased with the overall service and have already reached out to begin a more regular service monthly.
Response from Alford's Cleaning Service
"Thank you looking for choosing us looking forward in working with yall"
Brian S.
Oct 2017
Very professional service.
Response from Alford's Cleaning Service
"Thank you so much im so glad you liked it it was our pleasure"
David M.
Oct 2017
The owners/employees were very nice. However, this seemed like a fast-n-furious service. We discovered dust and dust bunnies remained on several pieces of furniture. (Photos available) Items were dusted around, but not under or moved to dust behind. There was a sizable cake-like mat of dust dirt left on the bathroom floor that was probably from a vacuum cleaner which can happen. But, at least mop or wipe it up off the floor. Don't leave it for the customers to clean-up. Additionally, the blinds to one of the windows in the master bedroom no longer works after the cleaning. We can no longer open the blinds and will either have to have them repaired or replaced. The blinds worked fine upon our departure for work before the cleaning. Also, the remote to the ceiling fan in the master bedroom appears to be broken. We thought it might be the batteries, but after replacing the batteries the remote still doesn't work. It worked just fine before the service. We are very disappointed in thie quality of this service, as we hoped for better.
Stephen S.
Jul 2017
Perfect. The house looked like new when cleaning was complete. The service included wiping down all surfaces including walls, trim, and cabinets. Floors were mopped, carpet vacuumed, refrigerator, range, and oven were cleaned. Even the insides of all closets and cabinets. the place just looked amazing. The cleaners were friendly and professional. It is also important to note that the cleaning needed to be done during a narrow window of opportunity, and Connie was very accommodating.
Response from Alford's Cleaning Service
"Ok Thank you so much it was our pleasure to help you"
Gregory E.
Jul 2017
The cleaning crew (Dora and Star) were excellent! They did a great job and went the extra mile. Very professional gals. My only issue was with the service as described from the company. On the deal (4 hour cleaning), it states: "Cleaning is customized based on member's priority list." And in my request to the company, the first item I mentioned that needed to be done was "Windows". When the crew arrived, they told me it was extra to clean the windows (per management) and I didn't appreciate what felt like a bait and switch since it's the first thing I requested to be done. The crew compromised and told me they could spot clean the windows (and they looked great when they were finished). Dora and Star exceeded my expectations but this apparent hidden fine print is bothersome.
Response from Alford's Cleaning Service
"Thank you so much"
Renee H.
Jul 2017
I was blown away at how every inch of my house was cleaned. Little touches like rolled up towels made it extra nice. I stopped by while they were cleaning to make sure my nutty dog was being well behaved and I was beyond impressed as these lovely ladies were on step ladders, in the showers and bath tubs scrubbing. I live in a 1920s renovated home with quirks but they made it look like a show home. Unbelievable. Cannot say enough about how wonderful they are. Even days later I noticed extra touches that I did not expect them to notice. And added bonus is they were nice and took pride in their work.
Response from Alford's Cleaning Service
"Thank you so much it was our pleasure serve you and in the future"
Rosanna J.
Jul 2017
They arrived exactly when they said they would to do the initial cleaning today. The employees were courteous and requested that I review their work before they left. Everything is spotless and I think this was one of the best decisions I've made. I would recommend them in a heartbeat.
Response from Alford's Cleaning Service
"Thank you so much it was our pleasure"
Michael D.
Jul 2017
Ladies were awesome and went the extra mile to get some hard to clean areas spotless.
Response from Alford's Cleaning Service
"Thank you very much hope that you will use us In The future"
Angela P.
Jun 2017
I was searching for a house cleaning for a family event I would be hosting. I have a small 1200 sf house. The event will be mainly outside so I had been focusing on that. The inside of the house had gotten away from me. I reached out to Alford's as a first time purchaser of this service. I didn't know what to expect. At first, I was taken back with the price because I am on a limited budget. After meeting Ms. Alford, I felt like I was paying a family member. I decided to give it a try. The ladies came and they worked so hard. They were all very professional and nice. Again, I thought I was around family. They cleaned everything and went up and beyond my expectations. The ladies are going to return once more prior to my event. I would recommend their service to anyone. The cleaning service is outstanding but the best part for me is their friendly and trust worthy attitudes.
Response from Alford's Cleaning Service
"Thank you so much"
Rick R.
Jun 2017
Connie was friendly and easy to work with. She arrived right on time to give us an estimate and her crew also arrived on time to clean my house.
Response from Alford's Cleaning Service
"Thank you"
James M.
May 2017
They did a great job.
Response from Alford's Cleaning Service
"Thank you so much"
Talitha M.
Sep 2016
We had the entire house as well as the windows cleaned. They did such a wonderful job. They worked from the top down, cleaning everything in between. They cleaned all of the baseboards, the blinds, all of the shelves (including cleaning all the knick-knacks - which we have a lot of). They even vacuumed the furniture which was covered in our dog's hair. The windows look great, the bathrooms look great, the kitchen looks great. I think I'm most excited that all of the the dust bunnies are gone. We have two cats and a dog, so it can be hard cleaning up all the hair they shed. I was really impressed in how thorough they were. Overall, I'm very happy with the job they did!
Response from Alford's Cleaning Service
"Thank you so much we still clean for this client and do anything that you need"
John M.
Apr 2016
unknown
Response from Alford's Cleaning Service
"Mr. (member name removed), Thank you for letting us to come in your home and help you with you're house needs. Looking forward to seeing and helping you out on a monthly basis."
Kathryn D.
Feb 2016
Ms. Connie and her ladies are very professional, kind and patient with a newbie to housecleaning services. I am very particular about cleaning my house and when Connie the owner, walked thru my house to give me a quote, she complimented me on various cleaning details that most people miss. The girls did a great job and the house smelled really fresh and clean. Most importantly, they provided me some much needed help. Listing a home is very tedious and time consuming with all the staging and organizing. I really appreciate that they worked with my time frame and helped me present my home in the best way possible. I plan on continuing to use their services.
Response from Alford's Cleaning Service
"Hello Mrs. [Member Name Removed], Thank you so much for your kind review! We are so glad that you gave us the opportunity to work for you, and we are excited to assist you moving forward. Please let us know if there is anything else we can do to ensure you are a happy customer."
Lauren K.
Nov 2015
Fabulous
Response from Alford's Cleaning Service
"I am so happy that you were pleased with our service. We are so excited to work with you, and hope that we can continue to service you with all of your cleaning needs."
Jennifer K.
Sep 2015
Connie and her team were great. They visited us before the date of cleaning to find out what we would need done and then went above and beyond in each case. They cleaned baseboards, cabinets and surfaces, made beds and dealt with the trash. They treated our house with care and we were delighted with the results.
Response from Alford's Cleaning Service
"Thank you so much for the kind review. We appreciate your business, and hope we can continue to service you in the future!"
Julie C.
Sep 2015
Alford's Cleaning Service is awesome. We look forward to every other Friday, and returning to our clean home! We constantly find new areas that are cleaned beyond our expectations. Our laminate floors are spotless - our kitchen positively gleams - our bathroom has never been cleaner. We actually have friends over more often!
We have a nervous dog and two cats, so pet friendliness was important. Connie and her crew love pets and take great care to make sure our animals are comfortable.
Connie is a joy to work with. She is very responsive, answering any time I have called. She is proactive, and calls whenever a question might come up. This has been very rare, but I appreciate that she reaches out.
We highly recommend Alford's Cleaning Service. You'll be glad you hired them - we are!
We have a nervous dog and two cats, so pet friendliness was important. Connie and her crew love pets and take great care to make sure our animals are comfortable.
Connie is a joy to work with. She is very responsive, answering any time I have called. She is proactive, and calls whenever a question might come up. This has been very rare, but I appreciate that she reaches out.
We highly recommend Alford's Cleaning Service. You'll be glad you hired them - we are!
Response from Alford's Cleaning Service
"We were so glad to be able to work for you. We hope that you will continue to use our service in the future. Thank you for taking the time to make such a kind review."
Barry S.
Aug 2015
First time in our home. They did a spectacular job and were a pleasure to work with. Looking foward to having Alford at the house on a regular basis.
Response from Alford's Cleaning Service
"Thank you so much for this nice review. It was our pleasure to come help you with your house needs and looking forward to seeing you soon."
Chad B.
Apr 2015
Connie and her girls are professional, punctual, focused, accommodating, and enjoy their work. I am looking working with them again soon, as well as recommending them to all our friends!
Response from Alford's Cleaning Service
"Thank you so much for giving us the opportunity to meet you and help you with your house needs. It was a pleasure meeting you aznd hope to hear from you soon as well. Connie"
Per H.
Feb 2015
Connie and her girls do a wonderful job. They are quick, courteous and thorough. We have had several other cleaning companies in the past which makes us appreciate how good Connie is! Alford Cleaning takes the time to ask the clients what they want done and what is important to them. They do a thorough walk through to make sure the estimate the give is correct and that they can completely satisfy the customer. My husband and I tend to be hard to please - but Connie has done a wonderful job and is very receptive to our "special" requests. They put up with our animals and the mess they can create. Connie brings enough help to allow the entire job to be done in a short time and by having the same group of people they are able to work faster and more thoroughly because they know the house.
I would and have highly recommended them to friends and family. They are even doing my parents house now.
I would and have highly recommended them to friends and family. They are even doing my parents house now.
Response from Alford's Cleaning Service
"Thank you so much for letting us in your beautiful home and to meet your needs. It has been our pleasure to help out in any way. thanks, Connie Alford"
Edwin B.
Feb 2015
It was a great experience. They did an excellent job. They were professional. The price was good.
Response from Alford's Cleaning Service
"Thank you for the opportunity to come help you with your home needs. It's a pleasure to see you and your family each time. thank you, Connie"
G B.
Dec 2014
unknown
Response from Alford's Cleaning Service
"Thank you for taking the time to give us a review. We appreciate your business."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
Alford's Cleaning Service is currently rated 4.9 overall out of 5.
Alford's Cleaning Service accepts the following forms of payment: CreditCard
Yes, Alford's Cleaning Service offers free project estimates.
No, Alford's Cleaning Service does not offer eco-friendly accreditations.
No, Alford's Cleaning Service does not offer a senior discount.
Yes, Alford's Cleaning Service offers emergency services.
No, Alford's Cleaning Service does not offer warranties.