HR Grading LLC

"Thank you for your feedback regarding your project. We take all concerns seriously and appreciate the opportunity to clarify the situation. Our records indicate that the scope of work we agreed upon focused on the removal of an existing driveway and pouring a concrete pad for your RV. At no point was a carport mentioned in our discussions or documentation, nor did we receive any communication regarding changes to this scope during the project. We made every effort to ensure the project met your requests. During our meetings, you expressed satisfaction with the work as it progressed, which indicates a mutual understanding of the project. To address your concerns about the concrete pad's levelness, our team took the necessary steps to ensure it is structurally sound and adequately supports your RV. The thickness and leveling were designed to meet industry standards for such installations. If there are specific concerns regarding its suitability for a carport, we would appreciate the opportunity to discuss them directly. We encourage open communication and are committed to resolving any misunderstandings. We are committed to customer satisfaction and would like to resolve any lingering issues. If you have any further concerns or would like to discuss this matter in more detail, please feel free to contact us directly via email or number. Thank you for your understanding."