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About us
Do you have projects around the house that you’ve been putting off because you have neither the time nor expertise to do them? Be they Home Improvement, or Home Maintenance & Repair, we can also serve your commercial property maintenance and repair needs. Please call on us.
Business highlights
33 years of experience
Services we offer
Remodel repair painting and handyman int/ext siding, doors, windows, all remodeling, roofing, paint-interior & exterior, gutters, flooring, carpeting, tile floors, vinyl floors, countertops,tile, carpentry, decks, wood fencing,glass & mirrors, water & smoke damage, lighting, replace locks, mailbox repair, pressure washing, closets, drywall, framing, screens, wallpaper removal & home energy performance.
Services we don't offer
refers licensed contractors for HVAC, electrical and plumbing work.
Amenities
Eco Friendly Accreditations
Yes
Warranties
Yes
Senior Discount
10%
Accepted Payment Methods
- PayPal
- Check
- Visa
- MasterCard
Our recent projects
- 3
Assorted photos uploaded by Handyman Solutions
Reviews
4.4182 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 68% | ||
| 16% | ||
| 7% | ||
| 6% | ||
| 3% |
Filter reviews by service
Showing 76-100 of 182 reviews
John M.
Dec 2012
Chris was on time and professional. He repaired some insulation in my crawlspace. Then he replaced a fluorescent light in my kitchen with some track lighting that I had purchased. Overall, great experience.
Kristina F.
Dec 2012
The appt was scheduled for 9. At about 9:30 I called their office and the reception told me they were on their way. By 10, still call or contractor, so I started painting myself. By 10:30 they showed up with nothing to do the job, so they ran to the home improvement store. By 11 or so they were back to do the work. They did a small 12x12 drywall patch which was acceptable. I just kept my fingers crossed that once the patch dried it would be ok. They left a mess in the kitchen which was their prep area. Very late, unprofessional and would not hire them again.
Response from Handyman Solutions
"As I explained to this customer, we were having issues with the tech that was supposed to be on the job, the owner Richard came out to complete this job, so the customer did not have to reschedule to another day....which is NOT typical. When Richard arrived on site the customer did not have any materials, as explained on the coupon, materials ARE NOT included, and if we pick up there is an additional charge...the job was completed early, and this customer refused to pay for materials because all the time paid was not used. We were not reimbursed for our time spent shopping or for the materials, and when I followed up with this customer there were no complaints discussed, including "the mess left". If there is an issue with the work done, or any mess that was left, it should of been brought to the tech's attention or called into the office. As customer service is our main priority here, we tried many ways to make this customer happy."
Evelyn R.
Dec 2012
appt. was sceduled for 9 am. the office called to inform us the person doing the job was running late, and would be at our home in about 20 mins. he came but had to leave again to pick up an equipment from Lowes. he was also waiting on a helper. the job was completed, they cleaned up. was paid and left.
Terri M.
Dec 2012
It didn't. He showed up to late and acted like he didn't even know what he was supposed to do.
Response from Handyman Solutions
"I show no records of this appointment being missed, I have done a follow up with the customer, the only thing requested was to caulk a shower, which is basic handyman services, so if there was an issue the office could of been contacted back in August. If there was an issue with a refund, our company DOES NOT give refunds, that would of came from Angie's list directly....again customer satisfaction is what our company is built off of, so if there was an issue with them tech, or the services you should call or email myself (Jessica, business manager) or Richard (the owner)."
David B.
Dec 2012
It went great. Not only did the handyman work quickly and did a great job, but he explained to me everything he was doing, and showed me a few little tricks so that I could fix it next time similar things happened. He was also very nice, friendly, and fun to meet.
That being said, when I had some follow-up questions, I had a tough time getting in touch with him, as his phone number changed and then changed again. Not a big deal, as he was going above and beyond to give me some advice on something else anyway.
That being said, when I had some follow-up questions, I had a tough time getting in touch with him, as his phone number changed and then changed again. Not a big deal, as he was going above and beyond to give me some advice on something else anyway.
Jacqueline N.
Dec 2012
- As I stated Chris arrived on time and performed the duties of hanging each wreath on the windows. Hung a big wreath at the center window and installed a light in the center of the big wreath. Took boxes and and put up on storage ledge in the garage.
- He was fast and efficient and went about the task at hand.
My husband was very pleased with Chris's knowledge. There is other work that was noted by Chris and my husband that needs to be done, like wood repair replacement on outside of house and we will be calling Handyman Solutions and getting them
to do additional work because of Chris, at the begininng of next year. My husband was well pleased with Chris's work ethic, professionalism and knowledge was very personable. As stated you cannot go wrong with this company mainly because Chris represented his company well by showing up on time, did the work gave advise on future work that is needed gave us a business card and told us to call when we are ready. Thumbs up! Would reccomend to a friend and will use them again.
Response from Handyman Solutions
"We are so happy you are pleased with your work, we want to thank you for your business and this outstanding review."
Maureen T.
Dec 2012
He did a great job! He was pleasant, professional and thorough...
Thanks!
Thanks!
Shirley A.
Dec 2012
He arrived on time, is a very friendly gentleman who has years of experience in doing a variety of jobs. He gave us great advice on completing a few that we did not have the hardware for. We would definitely ask for him again!
Janine J.
Nov 2012
See above
Response from Handyman Solutions
"I have reviewed all email conversations for this customer, she purchased the coupon, emailed for an appointment, as I do for all customers I informed her anything over the 300 sqft that is covered with the deal would be an extra charge, I attempted to set up an appointment after a few days she emailed back they just wanted a refund. I informed her the refunds were through angies list, this is standard for anything paid for through angies list because we are not given credit card information it is purchased through angies list therefore they issue refunds to credit cards, that is the last communication. No appointment was set, no records of confirming an appointment because of the confusion of the "fine print" clearly stated on the coupon. There is no problem getting the work done, as I explained, we had no issues coming to complete the work, but an appointment was NOT requested from this customer."
Lorraine P.
Nov 2012
Two painters started at 1:15 and were done by 2:15, netting $60.00 an hour per painter. Apparently any trim work was "additional" and would have cost me more. The quality of work was OK.
Response from Handyman Solutions
"As stated clearly on the coupon this is walls only, one coat. Our painters have been doing this their whole lives and are proficient in what they do, so they don't have to spend an entire day in one room. If there are any issues with the quality of work, please contact our office so it can be fixed."
Lynda C.
Nov 2012
unknown
Bruce S.
Nov 2012
Handyman Solutions is a family run business, and quoted me a estimated time and price to do this job. No one came by to look at the fans and the job. I informed them that I had purchased the Angie's List special which was 2 hours of handyman work for $79.99. The owner's son showed up at my door with another young man, I was never informed that two people would come. They both were poorly dressed and had poor social skills. The owner's son said that the $79.99 special would only count for 1 hour since two workers were there. I told him this was not correct and that on the print out of the special there was no mention of 1 hour for two men working. He argued with me at the door over this and had a dismissive attitude. He threatened to leave, but I was in a spot needing these fan to be installed literally the day my Thanksgiving family were arriving. He told me that the two of them could get twice as much done since one would be assembling a fan while the other was installing it. I allowed them to begin the work.
I went around to check on them and discovered quickly that one of the men was standing at the bottom of the ladder watching the other guy install the fans, while there were still two other fans needing to be assembled and a light downstairs to be installed. I came back 20 minutes later and the same thing was occurring. Meanwhile it was taking a long time to get one fan installed. I called Handyman Solutions and spoke to the owner, the father, and told him about what was happening. He was dismayed at their behavior and lack of hard work. He told me he would honor the two hours for $79 and would speak to them to get them to work more efficiently.
After that call, they worked harder and faster. The worker who was the son would not speak to me the rest of the time they were here. No invoice was presented to me and the whole thing was extremely awkward. I will never use Handyman Solutions again.
I went around to check on them and discovered quickly that one of the men was standing at the bottom of the ladder watching the other guy install the fans, while there were still two other fans needing to be assembled and a light downstairs to be installed. I came back 20 minutes later and the same thing was occurring. Meanwhile it was taking a long time to get one fan installed. I called Handyman Solutions and spoke to the owner, the father, and told him about what was happening. He was dismayed at their behavior and lack of hard work. He told me he would honor the two hours for $79 and would speak to them to get them to work more efficiently.
After that call, they worked harder and faster. The worker who was the son would not speak to me the rest of the time they were here. No invoice was presented to me and the whole thing was extremely awkward. I will never use Handyman Solutions again.
Response from Handyman Solutions
"This job was estimated around 5 hours to complete with one man, so it was completed under budget for only two additional hours for two men. We strive to make our customers happy, when the tech arrived the customer informed him he would receive a poor rating on Angie's list because he brought a helper (which most electricians do) so already customer satisfaction was lost, after the customer called into the office and spoke to myself I gave the phone to the owner to try to win back that satisfaction and approved a FREE hour of work, plus the already discounted rates of $60 an hour for additional hours (normally priced at $85 an hour) I feel our company did the job correctly, in the allotted time, showed up on time, and gave him a GREAT price considering the work that was completed."
Linda T.
Nov 2012
Phillip was very courteous and professional. We were very pleased with the quality of work and would highly recommend them.
Rosalie R.
Nov 2012
It went very well. I was not sure how long each job would take and what supplies I needed to have on hand. I understood why the ceiling fan job could not be completed due to the missing piece. I was glad that Phil took the time to secure the fixture to which the fan would attach, which was loose and would have caused the fan to wobble if attached as it was. I preferred that each job be done with care rather than having more done. I found the advice on the garage door opening to be helpful, and thought there was attention given to providing the full measure of time promised in the agreement. I felt confident in the ability of the service provider to do a variety of jobs with competence.
Nina M.
Nov 2012
They arrived on time and assessed what they needed to do. They put down tarps to protect the hardwood and sanded the walls. they swept up and then patched the areas and cleaned up and left. After the walls were dried, I then sanded the walls and painted.
Jeanne F.
Nov 2012
Overall it was a really great experience. The handyman was very pleasant and knowledgeable about what he was doing.
Charles K.
Nov 2012
Two workers came on time and I was informed that with two I would get one and one half hours. After showing my requested repairs I was told they did not have the neccessary patch for the 6 inch hole. When scheduling I informed the gal of the hole. I went to Home Depot for the item while they worked on the rest. Fifteen minutes later I returnd and he said the rest was done. The second worker spent most of the time on his cell phone. I had to bring them back into the bath to address the seams better. That ceiling is still bad but I would say it was a challenge. All the other places I have bought some spakling and had to do touch up cracks that were just as bad as when started. They left after one hour anxious to leave and get back on the cell phone. I hate to give an F but I would not use this outfit again.
Response from Handyman Solutions
"As with most of our coupons, it is stated on the fine print: " materials not included" the men were prepared to repair the hole however we are not responsible for picking up any materials that is needed. If there was an issue with the workers or the quality of work, this could of been addressed with the owner or myself the manager and repaired with no problem, we are loyal to our customers and are looking to build a life long relationship with them, if this is still an issue please contact our office to better find a resolution for the issue."
John B.
Nov 2012
unknown
Elizabeth M.
Nov 2012
unknown
Dorothy B.
Nov 2012
The guy from Handyman Solutions who finally did come did a really good job. It took awhile trying to get someone out. The first time we scheduled nobody came, nobody called, or anything at all. Then when I tried to call the office I couldn't get anybody. I left a message on the recorder. Then the owner called and found out some of the information. Then I had to call him back to get some information from him. Then we rescheduled it. I think the original guy they scheduled didn't come either and they scheduled another guy to come. It was scheduled to be done in the morning and it ended up being done in the afternoon. When I eventually got the work done it was a good job. It was just difficult to get it scheduled. I think they were having scheduling issues on their end. The last guy who came out was really really nice. The administrative part including scheduling and getting someone contracted to get out is like a C. They didn't have any idea where the guy was, he didn't call in, they don't call to make sure the guy is there, and she couldn't get a hold of him. The pricing was really good. He did a really good job with the quality. If I needed someone to come out and I could get the same I guy I would use the company again. Even when I called the overnight number he didn't have any idea what was going on. He didn't know if the secretary left. There was no one left there to check whether the guys were on site. There was no follow through to make sure the person was on site. The residential customer had to call them and tell them the person didn't not show up.
James B.
Nov 2012
Richard came out right on schedule and gave me an estimate. Isaac did the work in just a few days. The quality of the finished surfaces, such as the drywall joints and door trim, was good enough for a custom home, even though this is just an old ranch house from the 1960s. I am especially grateful to Isaac for his help in entertaining and helping to contain my hyperactive Jack Russel Terrier, an escape artist.
Jacqueline E.
Nov 2012
Where should I begin. First, I called the office phone # and a young lady answered. I could hardly understand what she was saying. However, I informed her I just purchased the offer and wanted to schedule some time. She placed me on hold and came back with a date. I said OK. The date came and "went"...no one showed up, called, or e-mailed. I called to find out if anyone was going to show up but no answer. Yes, you can guess where I am going with this. After several days of trying and leaving VMs, I got the owner. I asked him how come no one showed up or called, rather than own up, he blamed his workers saying "these guys, you can't count on them..." Then in the same breath, said, he has been really busy so maybe the guys got tied up. I said but I had an appointment. He promised to set up something when he gets to the office. I said, OK, please call and if you don't get me, leave a vm and I'll be there.
Well, yes, you know it...he never called, I called for a couple of days and one evening, while watching TV, I decided to call at or after 8 PM in hopes someone may be working and low and behold, the owner answered. Short story, I asked him how come he didn't call me, again, very busy, etc., etc. So I said, well can you set it up now, he said he was on his way to Hillsborough to do some job but he promises to call me the next day with an appointment. I said to him, you work this late, he said, yes, anything to satisfy my customers. So you know he opened the door and I said, well, I have not been satisfied so far and if I have to fill out a survey at Angie's list, it will not be pretty. He promsies to call and I took his word.
OK, so it happened again, he never called. So I called the office and got the same young lady again and I let her have it. The young lady his his daughter and I asked him, is this how you guys treat your customers, not calling, fulfilling your appointments? I spent a good 45 minutes voicing my anger. She seemed and was apologetic and said she will talk to her father but this has been happening a lot and she was going to book me for, you got it, yet another appointment. I agreed as she said, I promise someone will be there.
Now, I am a small business owner managing rental properties so the longer they are vacant, the more money I loose.
OK, yet again, no one showed up so I got someone else...another Angie's list business...that is another story I'll tell for that business. On with this business, I finally decided I was going to advise Angie's list about what had transpired and wasn't going to call anymore so I continued with this new company. The day that the company came by to finish the job, at about 4:30 PM, a Jeep pulled up. Two people where in there and they parked in front of the residence...I was on my way out as well. The guy walked past me, up into the property and I asked, "can I help you?" He said he was there to see me and I asked him who he was and he told me. So I said, you couldn't call, never showed up, e-mail me or anything? Now mind you, the few minutes he was with me, he was on the phone constantly and in the Jeep was his wife, also on the phone. He came in, I told him what I wanted done, he said he will have his daughter call to set up an appointment to get it done and yes, you can say it, that was the last I heard from him or saw his team.
I am really angry as I paid him for services never rendered. He is a thief and does not have any work ethic. I caution anyone wanting to use this company to beware.
The old adage...you get what you pay for...is true in this case. The price is good, his work may be good for those who are satisfied, but for this customer, I will never recommend or use him.
Well, yes, you know it...he never called, I called for a couple of days and one evening, while watching TV, I decided to call at or after 8 PM in hopes someone may be working and low and behold, the owner answered. Short story, I asked him how come he didn't call me, again, very busy, etc., etc. So I said, well can you set it up now, he said he was on his way to Hillsborough to do some job but he promises to call me the next day with an appointment. I said to him, you work this late, he said, yes, anything to satisfy my customers. So you know he opened the door and I said, well, I have not been satisfied so far and if I have to fill out a survey at Angie's list, it will not be pretty. He promsies to call and I took his word.
OK, so it happened again, he never called. So I called the office and got the same young lady again and I let her have it. The young lady his his daughter and I asked him, is this how you guys treat your customers, not calling, fulfilling your appointments? I spent a good 45 minutes voicing my anger. She seemed and was apologetic and said she will talk to her father but this has been happening a lot and she was going to book me for, you got it, yet another appointment. I agreed as she said, I promise someone will be there.
Now, I am a small business owner managing rental properties so the longer they are vacant, the more money I loose.
OK, yet again, no one showed up so I got someone else...another Angie's list business...that is another story I'll tell for that business. On with this business, I finally decided I was going to advise Angie's list about what had transpired and wasn't going to call anymore so I continued with this new company. The day that the company came by to finish the job, at about 4:30 PM, a Jeep pulled up. Two people where in there and they parked in front of the residence...I was on my way out as well. The guy walked past me, up into the property and I asked, "can I help you?" He said he was there to see me and I asked him who he was and he told me. So I said, you couldn't call, never showed up, e-mail me or anything? Now mind you, the few minutes he was with me, he was on the phone constantly and in the Jeep was his wife, also on the phone. He came in, I told him what I wanted done, he said he will have his daughter call to set up an appointment to get it done and yes, you can say it, that was the last I heard from him or saw his team.
I am really angry as I paid him for services never rendered. He is a thief and does not have any work ethic. I caution anyone wanting to use this company to beware.
The old adage...you get what you pay for...is true in this case. The price is good, his work may be good for those who are satisfied, but for this customer, I will never recommend or use him.
Response from Handyman Solutions
"Customer Satisfaction is very important to the company and to myself. This is a job that was set up during our very first big deal, while hiring new office staff, that is no excuse to how this customer was treated, or how the appointments were missed, after Richard went out to look at the job (which is not something we typically do for a coupon) there were other attempts on my part to get this customer on the books to get the work completed. Seems as if there was a complete lack of good communication causing an irate customer who we are very sorry to loose, as I explained to the customer I myself would try to have someone take care of it, but at that point she already had another company working on her home, I (the business manager) only had once chance to speak with the customer, and I only have records of one appointment missed and one appointment in which the owner was late for. Again as I have said to the customer, I am very sorry for the lack of commitment from our company, and am sorry we could not do business for her."
Terry D.
Nov 2012
Not much we can say about what needed to be done. We just felt that JT had the job well under control... taping off the windows, fireplace, etc. He covered our furnishings. He worked non-stop until the entire job was done, and left the work area like it was before he began. I only wish we could have afforded to have all of our celings done.
Cheryl P.
Nov 2012
The guys were great. Went up on the roof to start working on wood rot issue and to my surprise it was not rot but Woodpecker damage! They did a great job repairing the damage and re-painting the board, as well as told me how to prevent further issues. (fake owl !)
They also had enough time to take a look at and repair a sliding door screen I was having issues with.
Over-all very pleased and will call them again in the future.
They also had enough time to take a look at and repair a sliding door screen I was having issues with.
Over-all very pleased and will call them again in the future.
Bill R.
Nov 2012
The painter(s) was to arrive at 9:00 am, so I was there at 9:00 am. He arrived at 10:30 am. He said his partner could not make it because of a family matter.
The last 6' of the hallway was over a half-flight of stairs and the painter said he did not have a ladder with him to do that work. I had the following discussion with him:
?
Him: I cannot reach over the steps to do the ceiling there, so I will feather it in to the existing paint.
Me: Will it match that last 6' over the steps?
Him: You might have to paint it.
Me: No. There can be no painting. I am closing/selling the house in 48 hours. It must match.
Him: Oh, sorry. It will match. The old product we used would not match, but the new product will match.
He painted 24', but it took a long time because he was working alone and he ran out of paint midway through the job and had to go to Lowes to pick up more. All toll, this meant I was away from my job for 6 hours instead of 3 hours.
And, the biggest thing, I would not know if the paint would match until it dried.
Later that night, I was emailed by the painting company owner with the request to talk up their company on various web sites. I explained the delays I encountered, but said I would be satisfied if the whole 30' matched. He responded it should match as long as the paint was mixed properly and he was confident it was since the painter was experienced. He closed with asking him to contact him "if there is an issue with the color."
I sold the house two days later and the new homeowner contacted me a couple days afterwards to say the paint did not match, so I contacted the painting company owner and they contacted the new homeowner to set up an appointment.
I've been informed the new homeowner was told it would be another $200 to paint the 6'x4' remaining feet. Further, the written contract stated the color might not match without painting.
My position is that if the paint might not have matched then painter should have said so. When the painter said it would match then the provider should stand behind his statement ("oral contract") instead of pointing to the written contract. If the paint might not have matched the whole 30' then the provider should have refunded my money instead of doing an incomplete job.
Further, the provider has not responded to my follow-up email on the subject nor an email from the new owner.
This was a negative experience for me.
===== Update on 05Nov2012 =====
The new owner has communicated to me that she sent a picture of the ceiling to the provider and the provider painted the last 6' of the ceiling that matches to her satisfaction. Accordingly, I have updated the rating.
Much of the issue here seems to have miscommunication or lack of communication, and all parties played a part in that.
The last 6' of the hallway was over a half-flight of stairs and the painter said he did not have a ladder with him to do that work. I had the following discussion with him:
?
Him: I cannot reach over the steps to do the ceiling there, so I will feather it in to the existing paint.
Me: Will it match that last 6' over the steps?
Him: You might have to paint it.
Me: No. There can be no painting. I am closing/selling the house in 48 hours. It must match.
Him: Oh, sorry. It will match. The old product we used would not match, but the new product will match.
He painted 24', but it took a long time because he was working alone and he ran out of paint midway through the job and had to go to Lowes to pick up more. All toll, this meant I was away from my job for 6 hours instead of 3 hours.
And, the biggest thing, I would not know if the paint would match until it dried.
Later that night, I was emailed by the painting company owner with the request to talk up their company on various web sites. I explained the delays I encountered, but said I would be satisfied if the whole 30' matched. He responded it should match as long as the paint was mixed properly and he was confident it was since the painter was experienced. He closed with asking him to contact him "if there is an issue with the color."
I sold the house two days later and the new homeowner contacted me a couple days afterwards to say the paint did not match, so I contacted the painting company owner and they contacted the new homeowner to set up an appointment.
I've been informed the new homeowner was told it would be another $200 to paint the 6'x4' remaining feet. Further, the written contract stated the color might not match without painting.
My position is that if the paint might not have matched then painter should have said so. When the painter said it would match then the provider should stand behind his statement ("oral contract") instead of pointing to the written contract. If the paint might not have matched the whole 30' then the provider should have refunded my money instead of doing an incomplete job.
Further, the provider has not responded to my follow-up email on the subject nor an email from the new owner.
This was a negative experience for me.
===== Update on 05Nov2012 =====
The new owner has communicated to me that she sent a picture of the ceiling to the provider and the provider painted the last 6' of the ceiling that matches to her satisfaction. Accordingly, I have updated the rating.
Much of the issue here seems to have miscommunication or lack of communication, and all parties played a part in that.
Response from Handyman Solutions
"Our company was not advised of the discussion with the tech until weeks later, and once we were informed it was an issue we attempted to try to figure out exactly what the problem was. We have had constant contact with the new owner of the house, we were informed the paint didnt match, with the coupon painting is not included in the deal, as explained if it were the texture we would fix it, if not the painting would be extra. We had an appointment set up to fix this and the new homeowner didnt make it after our techs sat for over two hours waiting for her, when she was rescheduled, I tried to get more info..after some discussion, she sent some pictures, so we sent two guys over yesterday....after the work has been fixed I really hope the ceiling is fine, which we will follow up with HER to assure of this."
Licensing
Insured
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FAQ
Handyman Solutions is currently rated 4.4 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
Handyman Solutions accepts the following forms of payment: PayPal, Check, Visa, MasterCard
No, Handyman Solutions does not offer free project estimates.
Yes, Handyman Solutions offers eco-friendly accreditations.
No, Handyman Solutions does not offer a senior discount.
No, Handyman Solutions does not offer emergency services.
Yes, Handyman Solutions offers warranties.
Handyman Solutions offers the following services: Remodel repair painting and handyman int/ext siding, doors, windows, all remodeling, roofing, paint-interior & exterior, gutters, flooring, carpeting, tile floors, vinyl floors, countertops,tile, carpentry, decks, wood fencing,glass & mirrors, water & smoke damage, lighting, replace locks, mailbox repair, pressure washing, closets, drywall, framing, screens, wallpaper removal & home energy performance.
refers licensed contractors for HVAC, electrical and plumbing work.