
Ridgecrest Towing & Auto Svc Inc
About us
ASE certified, members of Towing & Recovery Professionals of North Carolina, International Towing & Recovery Hall Of Fame & Museum, North American Towing Academy. Additional phone - (828) 369-8008. 24 hour towing & emergency road services, full service garage, AAA approved auto repair. All drivers trained and certified! Additional email - [email protected].
Business highlights
Services we offer
Auto - body work, detailing, glass, mufflers, painting, radiators, storage, tires, towing & transmission.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
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They held to the original estimate, despite the job taking longer than they hoped. All the time, they kept in touch with us and kept us informed as to what was happening.
We can't say enough about the great service and awesome professionalism of everyone at this shop.
We also used them for the first time a year or so prior, when my heater core hose broke, while driving on the major highway close to them. Our mobile phone towing service could not find me, even with my phone's GPS being on ( we are in the Great Smokys) and there were no highway markers, despite this being a US highway. I called Ridgecrest, and explained where I was. They knew exactly where to find me, and came within 15 minutes (after dropping off another tow they were currently involved in). They have a senior discount, and both tow and fix(which was done in exactly the time frame they told me, and for the exact estimate) were included.
Even though they are 28 miles and 40 minutes away, they are our go-to mechanics!
My daughter was in Highlands, NC for a summer internship. While driving, her serpentine belt snapped. Ridgecrest towing was called by USAA to tow the car. They were very punctual and put my daughter at ease. The car was towed to their shop in Franklin, NC. Because this happened after hours, they actually had a mechanic stay until the car came in in order to check it out. It was obvious that the serpentine belt snapped, but because a new one had been put on her car 2 months prior, they wanted to make sure they found out why it snapped. They did a great job and had my daughter back in her car the next day.
They were kind, courteous and kept me informed during the process. They even faxed a copy of the receipt over to the auto shop that put the serpentine belt on 2 months prior, so they would reimburse us to have the new one put on. They went above and beyond, and when your child is far away and something like this happens, it is so nice to know that people will go out of their way to help. I highly recommend Ridgecrest towing and automotive services.Licensing
State Contractor License Requirements
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