Brandon's Painting

"I'd like to start by saying just how much we all care for you. I enjoyed your up beat, happy personality so, and want to make everyone I work with happy. Sometimes, folks like yourself purchase properties not realizing just what they're getting into. On the surface, the home seems sound, and then reality sets in. Understand, I am Brandons Painting. Being in the business so long, I'm lucky to know people who are highly qualified to do other trades. One I referred did your carpentry. As the project progressed, it was brought to your attention that many issues were well hidden in this home. Let me clarify once again that you and James (the carpenter) then agreed on what was to be done to remedy these issues. You agreed on hourly rates, material costs, and the like. As no complaints are listed in your review pertaining to structural repairs, I have to wonder why cost overruns are relevant to my review? My cost did not change, and did not include: installing new subfloor, walls, brand new windows, sheathing, siding, new soffits, and fascia, insulation, and hand assembling an IKEA kitchen that came in 98 boxes with hundreds of pieces in it!!!! My bid was to "hang" cabinets. A paint job that should've taken 3 weeks took 3 months, and I left you in good hands as the home was being re-built. I regularly checked in on progress so we could proceed, and went over and above as your elected 'quasi' project manager, which you and I know was very caring on my part, as to try and help you control costs, and have your back. I even went so far as to pay thousands of dollars out of my pocket to workman on the job, as you are a traveling nurse and were absentee often when the men needed money. I trusted you to reimburse me, as you did. The amount of kindness and generosity I showed is the way I live life. I believe in good karma, and being kind and caring to others, and often there is no acknowledgement of my good deeds. This hurts a bit. In all the hustle in this frigid winter, I plumb forgot to finish painting the little drywall patch by your bathroom door. I will be there this week to complete it, and if there is anything else that bothers you, please give me a punch out, and I will gladly attend to anything you feel needs attention. As I hardly ever see you, because of your busy career, none of your other concerns were ever spoken of. I look forward to making everything as you wish it to be. As a quick segway, we will also remove the debris the roofers threw down behind your home. Our debris was hauled off regularly, and I would expect the roofing company you hired to be as attentive. As you see, I go way above, but I am human, and not perfect!"

"We thoroughly enjoyed turning this home into what it became. The best part was making new friends in you and your husband. Happy customers keep our morale up, and makes us strive to Be better. Thank you for the kind words. You know I'm here to help, and just a call away!"

"Thank you so much for your kind words. The work we did was in response to paints that were applied improperly which peeled regularly. I properly primed the surfaces, And applied a premium topcoat. Regardless of what product is used, your surfaces are exposed to very harsh conditions. If any problems arise, you know I'll be there to make you happy, without hesitation. Thanks"