C. Massey Plumbing

Steady drip from shower. They tried to make the existing valve work but had to replace it. Turned water on and verified no leakage from new valve or shower head. Noticed my shower mat was folded so they would step on the back of it to access the shower. Little thoughtfulness like that goes a long way with me. Highly recommend.

Answered the phone on the second ring, requested information to help with our garage sink installation. Sent pictures for review and received a quote within 15 minutes along with a date and time for the project to be installed. Very professional and polite, answered all my questions and explained what was needed for the sink installation. Placed towels down to catch any mess and actually shop vacuumed the garage floor. Excellent work, very competitive price (to other quotes), will definitely use again and also to recommend.

prompt

I was very impressed with Mr. Chris Massey! I placed a call to him at about 9:10 in the morning to request a quote for a hot water heater replacement. I received his voicemail; however, within only 20 minutes he called me back and was apologetic for missing the original call. I could sense at that point that he was a sincere individual. I explained to him that my electric water heating unit was located in my crawlspace. I also provided him with the dimensions of the tank and its accessibility in said crawlspace. He responded as if he had completed these type of projects countless times in the past. Without even looking at it he gave me a quote right there over the phone. After doing some research I knew that it was a very reasonable one so accepted it immediately. He then told me that he could pick up a new unit and be at my house by around noon. He was actually pulling into my driveway before 11:00 AM. He finished the whole removal/installation process in under two hours and filled me in on everything that he did. He was intelligent, personable and quick. I'd give him 7 stars if I could. This gentleman is truly a class act!

They were very helpful and showed up on when they said and cleaned up when they were done I plan to use them in the future

This is our first experience with Home Advisor and I will have to say the best accidental experience ever. C. Massey’s Plumbing will be our first and only plumbing service. Chris contacted us immediately after inquiry and was able to give us a reasonable quote for replacing our gas water heater. He was a pleasure to speak with and meet. Troy arrived on time and was extremely professional with the install and answering any questions we had. We will defiantly be calling C. Massey Plumbing in the future for all of our plumbing needs. Thanks Guys!!

He was courteous.

Chris returned my call promptly. Troy took the time to show me what the problems were, and then explained the installation of the new water tank.

Chris Massey was very responsive. I called that morning and had a new hot water heater installed later that day. No one else could provide that type of service and a good price as well. I contacted 4 other plumbers.

Scheduled appointment/service men appeared on schedule. Both Troy and Tommy came were polite/knowledgeable/good workers. The team was excellent and they wasted no time performing service. Would highly recommend the outfit and would not hesitate to call them again!

Chris returned my call same day after having called several vendors (including a long-time guy) and heard nothing. Although he couldn't come for several days (not an emergency for us), he determined our situation and scheduled his first available time, called ahead as promised, showed up on time, assessed the problem and recommended action. Although I thought the parts were a bit pricey, I wasn't there and my husband thought it all sounded good. I would certainly recommend Chris and I will call him first next time!

They were very professional and courteous. I think they were qite high in cost, it didn't take as long as they estimated and I added another item for them to do and it still took less time then estimated and cost per hour.

Chris Massey did an outstanding job repairing a couple of bathroom fixtures (sink and toilet) in our home. Throughout the project he was responsive, courteous and professional. Cost was very reasonable. We highly recommend C. Massey Plumbing.

Chris was prompt, polite and professional. We would definitely recommend him. Absolutely deserving of a 5 star rating.

Chris came out to replace my water heater. He was very professional and polite. The work was quality and the cost was about average to the area. He did the work fast and cleaned up any mess the job had left behind. Thank you!

Chris Massey is a top notch plumbing service and provides quality work and service. He is extremely knowledge about his line of work and does a great job communicating with his customers and upholding his word. That's extremely important. I would hire C Massey for any plumbing job.

Chris was very prompt in addressing our toilet problem, and had his partner at our house that same day. He was a pleasure to work with; very knowledgeable, courteous and efficient...charges were very reasonable. Already planning to call them for kitchen projects we had put on hold.

They were prompt and did quality work.

Chris was very prompt - in fact, he came a day early! We had made arrangements for a Thursday. However, his schedule allowed him to be in my area a day early. We were both able to save some time and money because he proactively made new arrangements. I love it when people actually think!!! He also charged me a few bucks less than he quoted me.

Chris Massey came right uut and fixed a toilet that was leaking. The toilet was costing us on our water bill. Chris did a great job and was very reasonable. I highly recommend him.

During the weekend, we discovered that the carpet in our walk-in closet was soaking wet. The closet adjoined a bathroom and the laundry room. Chris Massey responded to our ServiceMagic repair request within 10 minutes of it posting. We described the situation to him and he offered to come out immediately. Instead, we scheduled an appointment two days later. Chris arrived early, quickly determined the location of the leak and had it fixed within minutes. He even installed an access panel in the closet in case it would be needed in the future. He is extremely responsive, professional and makes sure the client is well-informed.

Knowledgeable and good prices

Chris offered a great rate, came to our house quickly and on time, and did a great job.

Chris was very quick to call me about my water heater. He gave me a good price and was able to come out quickly, working with both of our schedules. He and his assistant showed up on time, worked quickly and neatly, and were very friendly. I am happy with his work, would use him again, and will recommend him to others.

We had problems with sewer lines running from house to septic. Chris responded to our call so quickly. He assessed the situation and was on the job the next day fixing the problem. We were so appreciative of his professionalism, dependability and fair rates. We highly recommend his services and will certainly be calling him back if needed.