Joyce Windows, Sunrooms & Baths of Asheville/Greenville

4.5(
20
)

patio builder, awning installer, home remodeling contractor,

... +2 more
This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Since 1955, our parent company Joyce Mfg., has been one of the premier manufacturers and installers of replacement windows & doors. Founded by Albert and Gustav Schmidt, Joyce is now a third generation family owned business. We continue to provide affordable home improvements including windows, doors, baths, and showers that remain on the cutting edge of technology and environmental standards. At Joyce, we understand that your home is your biggest investment and maintaining and improving it is a good decision. Make a good decision even better by selecting Joyce to put the "Joy" back into your home!

Business highlights

70 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes

Accepted payment methods

CreditCard

Reviews

4.520 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
10%
3
0%
2
5%
1
5%
Rating CategoryRating out of 5
quality
4.7
value
4.3
responsiveness
4.7
Write a review
Showing 1-20 of 20 reviews
David M.
04/2025
4.0
It was ok, the sales rep Mason, tends to over promise lead times and construction costs.
Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0
Yes, I recommend this pro
Phyllis L.
01/2025
1.0
Contract signed May 29, finished Nov. 22! One shattered picture window, 4 windows measured incorrectly meant the project drug on & furniture had to be moved too many times. No explanation or apology....poor communication & customer service. Hardware came off the screen door (an easy fix but caused me to doubt quality). Add to that water from a typical rain seeping into the track of the sliding door. The installers, William and Jeff were very good and conscientious...tested this problem with my garden hose. It was determined it was the weird angle the water hit so now I check it after every rain. For this price, I would expect better. This was the most frustrating project/company I have ever dealt with...and I'm a senior citizen! They sure will not be called to do my other windows...or anything else.
Rating CategoryRating out of 5
$38,677
Camille W.
01/2025
2.0
I was taught if you do not have anything nice to say do not say anything at all.
Rating CategoryRating out of 5
quality
4.0
value
1.0
responsiveness
5.0
Laura K.
04/2024
3.5
Quality of reduction is good and workmen were quailed and neat,. Dont like haggling for best price!
Rating CategoryRating out of 5
quality
3.5
value
3.5
responsiveness
3.5
Yes, I recommend this pro
Linda M.
08/2023
5.0
Taylor & Austin did great work & were dependable. We were very pleased with the quality of products & results. Highly recommend the Joyce Family Home Improvement.
Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Vanessa B.
04/2023
5.0
The installers and the person who came out to talk about financing the windows did great. Bit the people I talked to in the office were kind of rude and the would hang up on me when I would call to try to get answers about when they would be installing the windows.
Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
3.0
Yes, I recommend this pro
Dan F.
04/2023
5.0
Excellent installation team in Taylor and Austin. Installed both an accessible shower that looks beautiful and a new bath floor!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$14,000
kelly w.
03/2023
5.0
good people to work with. good installers
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Michael S.
12/2022
5.0
N
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Rhonda K.
05/2022
5.0
The installers were great; courteous, professional. The company sent the wrong shower floor, so, and was not realized until the tub was pulled. This delayed the install back a few months. Fortunately we have 2 bathrooms.
Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Doreen B.
03/2022
5.0
I was pleased with their price and I think I'll be happy with the quality of their product!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kim M.
02/2022
5.0
will recommend to friends.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Michael M.
02/2022
5.0
Trustworthy
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kayla C.
10/2021
5.0
Great addition to our home. Awesome customer service.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$12,000

    Contact information

    838 Roper Rd, Flat Rock, NC 28731

    https://www.joycefactorydirect.com

    Service hours

    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 4:00 PM
    Sunday:
    2:00 PM - 8:00 PM

    Licensing

    Licensed*

    Trade License Number
    L.74242
    Trade License Locale
    OH
    Trade License Expiration
    12/31/2025
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    patio builder,
    awning installer,
    home remodeling contractor,
    door installer,
    window installer

    FAQ

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 10:00 AM - 4:00 PM

    Sunday: 2:00 PM - 8:00 PM

    Joyce Windows, Sunrooms & Baths of Asheville/Greenville accepts the following forms of payment: CreditCard
    Yes, Joyce Windows, Sunrooms & Baths of Asheville/Greenville offers free project estimates.
    No, Joyce Windows, Sunrooms & Baths of Asheville/Greenville does not offer eco-friendly accreditations.
    No, Joyce Windows, Sunrooms & Baths of Asheville/Greenville does not offer a senior discount.
    No, Joyce Windows, Sunrooms & Baths of Asheville/Greenville does not offer emergency services.
    Yes, Joyce Windows, Sunrooms & Baths of Asheville/Greenville offers warranties.

    Contact information

    838 Roper Rd, Flat Rock, NC 28731

    https://www.joycefactorydirect.com

    Service hours

    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 4:00 PM
    Sunday:
    2:00 PM - 8:00 PM