Elmore & Associates Structural Engineering PLLC

"No promises were made to Mr. [Member Name Removed] Gottschling because, @ the time we discussed his situation, I didn’t know the extent of his problem(s); simply put, he failed his county framing inspection, and was supposed to have met me on-site to discuss possible remedies - he didn’t. When I arrived, all of the lower-level doors and windows were locked and the only access into the house was by walking over a rickety plywood bridge that spanned over a deep trench between the front basement wall and the front yard. The plywood had deteriorated to the point where it had begun delaminating and twisted to the point where the walking surface had become very uneven. The middle support for the bridge was a single 2x4 post, that was appreciably out-of-plumb, with a top flat 2x6 cross member (T-shaped), and was an unsafe structure. The truth of the matter is that Mr. Gottschling intentionally missed our appointment, and became irritated when I refused to walk across the bridge. He could've cancelled or rescheduled the appointment @ any time prior to me leaving the office, but didn't. Also, if he hadn't become verbally abusive, I would've gladly returned another day to help him; instead, I terminated my services. I've been practicing engineering for over 23 years, worked on over 1700 projects since 2008 and had only 3 unsatisfactory reviews of which I'm aware - this being the third. It is true you can't please everyone, but I try."

"Thank you. Let me know when you’re ready to get started."

"Thank you; I'm glad I could help."

"Mr. [Member Name Removed], We've checked our records and can find no mention of your name. Can you please advise on your project number? Thanks."

"Thank you Ms. [Member Name Removed]."

"Thank you Ms. [Member Name Removed]."

"Thank you; I'm glad I could help."

"Thank you. I'm glad we could help."

"Thank you; I'm glad I could help."

"My CLIENTS hired me to examine and evaluate the bowed, cracked and leaking front concrete masonry unit foundation wall in their 1964 house precedent to its sale. I conducted a site visit, evaluated the wall and issued a report which included my opinions as to the structural integrity, and recommendations for monitoring and possible repair. After issuing the report, my CLIENTS, and their realtor expressed their discontent with my position, and wanted me to take a “hard” stance on the future performance of the wall. I informed them that in the absence of construction drawings or other information that could confirm how the wall was built, the only position that I could take was that the cracks and bowing did not “present an immediate threat to the structural stability of the foundation system.” It is unfortunate that my CLIENTS are dissatisfied; however, they were provided with a standard of care that could have been reasonably expected from any prudent professional engineer providing similar services for a similar project. Typically, engineers will not guarantee the future performance of an existing structure when they did not participate in its design or construction. In my estimation, my CLIENTS’ expectations of an engineer were unreasonable, and possibly based on misguided advice from their realtor. Ultimately, my CLIENTS paid for my opinions and recommendations, with which they disagreed. Engineers operate by a code of ethics which demands that we present the facts to the best of our ability, and offer opinions and recommendations that are based on “sound engineering judgment” and “acceptable engineering practice”, regardless of who is paying."

"Thank you."

"Thank you."

"Thank you."

"Thank you."

"Thank you."

"Thank you."

"Thank you; I'm glad I could help."

"Thank you."