Russell's Construction

As far as appearance of the fence, it is minimally acceptable.  Within 3 days all of the gates were dragging the ground.  The fun then started in earnest.  I could get no one to return my call or E-mail addresses.  One of the workers came by and told me that he would fix the fence for me but not to tell his boss.  I said that was not acceptable.  After approximately two weeks of trying to get a response from JR, he sent a young man over to see what needed done.
His boss allowed him to use steel frames on the fence gates, but the boss refused to let him do anything more to my fence.  I realized that I had been taken.  My neighbor urged me to join her in her lawsuit, I feel that this is a waste of time because this company had no intention of making my fence right.
I showed him the gate.  I had noticed that in the initial construction only 2 2x4s were used as cross pieces.  Another fencing company said that there should be 3 2x4s used to mount the slats on. 
In the meantime, my neighbor has refused to pay the remainder of her fee to the construction company because her gates looked like they had  been constructed by someone under the influence of whatever.  Her fence was not straight at all.  She just got a default judgement..
So for the past several weeks I have be working on my fence by replace nails with non rusting screws and putting in the third 2x4 that the company had not done.
Last week I received a letter from the permits office for the City of Fayetteville telling my fence was in violation because no building permit had been obtained.  I have ten days to put the fence in compliance or remove it.  I met with the city last week and paid for the building permit that Russell Construction told me I did not need.
As I looked at the construction of my own fence, I realized that they had simply nailed the fence slats to the cross pieces of the fence.  Screws were never used to put up slats but instead they used ungalvinized  nails that are rusting and falling out already.  This was anything but a professional job.
I could probably also get a default judgement in small claims, but filing and serving fees would just be added to the amount that it will cost me me in labor and materials to make the fence more durable .  I am sure that the company has no assets to seize.

I hired Russells Construction to install laminate flooring and tear out part of the kitchen wall in a newly purchased house. After 3 days of renovations, I conducted a walk through with one of the on-site supervisors only to find numerous issues with the work done. After pointing out the issues to the supervisor he left. I wrote emails to the owner asking him to come visit the home to view the work his employees were doing and how we could renegotiate some of the problems. The owner still has not visited the site although he did send another supervisor to the house to take pictures of everything...after which he left and hasn't been back. So, I have hired an attorney to begin a litigation process against the construction company to recoup the initial balance paid and for them to fix the issues they produced.