OC ELECTRONICS SERVICES AND INSTALLATION LLC

Very well. My seal had pull of, but still in very good condition.

Technician came out three times and was extremely late or had to reschedule two of those times. He attempted to fix our Samsung dishwasher, but after paying almost $260 it was still not fixed. While trying to fix it, he was googling the error codes to figure out what they meant, which really didn't give me too much confidence in his repair knowledge. After a third trip out to our house and the $260 payment, he told us if there was another error code on the dishwasher, then another component would need repair, if the dishwasher wasn't fixed this time. We told him we would not put anymore money into it, as a brand new dishwasher was not that much more. He told my husband he would refund half of the $260, if it was still broken after this service call and we would need to buy a new one. That was on 6/20/2020. I called him and left a message a couple hours after he left to let him know it was still broken. He never returned my call from that message, so I texted his office that same night to let him know I wanted a partial refund or I would be putting a bad review on Angie's list. His receptionist texted back and said she would see what need to be done to rectify the issue. After not hearing from him by Monday afternoon, I called him again on 6/22/2020 and he said he would refund us the $130. I haven't received that money yet or any further communication to let me know when, if ever, we would be getting a refund issued. I would not recommend this company for any repairs.

Repaired on a Monday and went back out on the Friday of the same week. Lost over 100$ in frozen foods. Came out again and said he needed to send out a welder. Welder never showed and our calls are going unanswered! Paid almost 600$

washer repairs

Excellent! They were punctual, professional and knowledgeable. Would use them again

great job very professional and efficient

Work professionally completed

They did the work in a reasonable amount of time and it was done very well - the stove worked! They had the part which was required - new in the box. I would definitely hire them again because the cost was so reasonable also.

Thermostat replaced

I called OC Electronics at 4pm and told them what the problem was, my dryer was by heating. He asked when did I want them to come out to look at it and I said now if possible, they said that they could come at 630 and he was there. They accessed the problem to me the cost repaired my dryer all within 30 minutes. I will call them again if I am in need of a repair.

Very smoothly

They were able to quickly assess the issue and when they came, were able to quickly finish the repairs. Our only negatives are that they do NOT do a good job communicating with the customer. They did the initial assessment and ordered the part. They set an appointment for 9:30 AM the following Monday. 9:30 came and went and at 11:30, my husband finally called and they said that they were waiting for the part which was ordered. I understand that; however, it would have been thoughtful on their part to let my husband know that they were on hold. The gentleman said that they would call when the part came in and he did. Dishwasher is now fixed. They were quick and thorough. I just wish that they did a better job communicating when there is a delay.

Job was completed quickly. Very impressed with how flexible appointment was! Would hire again... :)

They identified what was causing the problem; the capacitor was replaced with a universal capacitor. Problem identified and corrected. Task complete.

The refrigerator is cooling just fine. Mr. Crawford and assistant were prompt, professional, and did a great job.

He opened up the dryer, found the problem, changed the part, vacuumed, put everything back together and check other areas on the dryer to make sure everything was in good working condition! He did not leave until area was clean, the dryer was working AND producing heat as it should! All within an hour! I WILL use his services again!!

Excellent service and explained everything to me with great detail.

It wasn't completed in order for me used the equipment.

Dryer stopped spinning. Wouldn’t stay on. I called a large company they over charged and to fix was cheaper to buy new one. It ended up being diagnosed wrong. I contacted OC Electronics. They were very polite and found it wasn’t what I was originally told. He searched for a replacement part. No luck. Very honest

It went very well.

It went well they were on time and completed the cause of repairs for four tvs.

Great repair took about 20 min

Excellent I would definitely recommend him to all my friends

It went very well. The gentlemen was very nice and very respectful. I would definitely recommend him to anyone!

They did the work on a Sunday afternoon. They were great! Very polite, efficient, and cleaned up after themselves. They worked consistently the entire time. Very pleasant customer service.