G & C Contracting

"Thank you again [member name removed] for taking the time to review our company, it's always a pleasure to be of service to you and your family. You hit the nail straight on the head, it is exactly what I would expect for my family. I understand what its like to not always be there when the military tells you to go and be there to take care of the things that need to be done. After my wife had been taken for a ride or two in the pastby contractors that took advantage of her naivity, we have made it one of our corner stones to always do the right thing, no matter what, by our customers. We feel that God will provide and our customers will call us back if we just continue doing that. God bless you and your lovely wife and baby girl. Geo Livingston"

"Thank you, [member name removed]...it was a pleasure. Give us a call anytime!"

"This is not our company, not even in our city."

"It was an absolute pleasure working with the [member's name removed]. It always surprising when a potential customer tells me that the other contractors they have contacted either don't show up or don't follow through after the initial estimate is given. We pride ourselves at being one of the best if not the best Home Improvement contractors in the Fayetteville area, starting from the initial contact (typically my wife answering the call for a request for a estimate) to the end when I walk the customer through their project. We try to develope long term relatioships with our customers by being fair, respectful, trustworthy, and professional, we want to be your contractor for life. I feel like we accomplished that goal wth [removed member's name] and look forward to a long term relationship and friendship. Thank you for your warm comments, it is easy to work hard for good people like you."

"Thank you again for your kind words and business. It has been a pleasure working with you and (deleted member name). I wish you the best!"

"Thank you so much for your kind words, it was a pleasure working with you and your fiance and we look forward to doing so again in the future!"

"I would like to start by saying that not only did we complete everything included in the contract that this customer signed, but we actually replaced double what we were contracted for at no additional cost to her. We recommended that the entire home be sealed and painted. The customer wanted to save money by only having the most obvious areas repaired. When we replaced twice the amount of siding/facia/etc that we were contracted for as a favor to the customer, we again informed her that the home was in serious disrepair due to the inexpensive materials and paint used by her previous contractors, as well as a serious lack of maintenance. She still opted not to have the home taken care of. Now that our areas of repair make the rest of the home stand out even more, she would like us to come and do the rest of the house for free. We have offered repeatedly to do any additional repairs for her, unfortunately she wants us to do it for at no cost to her, and we are unable to do so. We have already given her approximately $750 in free repairs during the initial work again, as a favor to her. Sadly it seems that some customers are not satisfied no matter what. I think the bad review actually stems from the fact that we had to let her know that any additional work would require payment upfront. We typically take a 50% deposit upon signing the contract and collect the remaining 50% upon completion of the job. As a courtesy to this customer who lives halfway across the country (and has not actually seen any of our work, in fact), we waited patiently for her to mail us a check which she told us was in the mail but that she never sent. Several weeks later she paid via credit card, even though it clearly stated on the contract that she signed that the final payment would be due upon completion of the job. We are a small company and are unable to finance jobs for customers, so this delay in payment put us in a bind. I don't think she was happy about the amendment to her payment terms for any additional work. In addition we have made several additional trips out to the property at her request to meet with her neighbor (who has been our point of contact since Member is so far away). In these meetings, he agreed that the areas of disrepair are areas that we were not in fact, contracted to do. He also agreed that we repaired/replaced double the amount contracted. Member has received confirmation of this as well as before and after pictures that we took of all of our work. I am 100% confident in the work that we did at the property and that we covered more than double what our (very detailed) contract with her entailed. The contract consisted of linear footage that we would replace and when you've replaced double that amount, it's impossible to argue with the numbers. We are a family-owned company and are extremely proud of our work. While there are difficulties with customers occasionally that can not seem to be satisfied, and we will always come across people who want something for nothing, I would say that 99% of our customers are amazing and we are blessed to have formed relationships with so many wonderful people in this community. In large part our business runs on word of mouth and referrals. We are always happy to provide referrals upon request for any type of work, and I think that the pictures on our website speak for themselves."

"It was a pleasure doing business with you and we hope you'll call us again in the future. Thanks again for your continued business and the wonderful review. We truly appreciate your business!"