Cape Fear Valley HealthPlex

unknown

I love the facility.  There is plenty of equipment and lots of classes for every interest.  They even have open swim so I can take my 6 year old to enjoy the pool.  One major disappointment occurred when I tried to shift my physical therapy care to this location.  Because i work out there regularly, I thought it would be great to start my physical therapy there, as there were scheduling issues with the clinic to which I was assigned.  I was told that, although I had already seen a doctor and had a referral and authorization for the care, I would have to go back to the doctor to get him to write and sign a note outlining why I was being referred.  Really? Go back to square one?  Do they have any idea what is involved in getting a doctor's appointment?  And to go through that for something that had already been done was ridiculous.  Every other physical therapy clinic gets the referral and schedules the care.  Needless to say, I'll be going elsewhere for my physical therapy.  It's just not worth the hassle.  It's a shame because it would have been very convenient.

It is a health center run by the local hospital. The atmosphere is great. The staff is personable. It is more like rehabilitation and is open to the public.

They have good service, good counseling, good programs, clean, and great environment. They have courteous and professional staff. I go there once of twice a day.

I had a very good, very pleasant interaction with them. They give you a orientation and they tell you equipments to use. It's nice, clean and comfortable gym to go to. They're a well equipped gym.

It was really good. Thinking about going back.

I love it though. It's a really nice facility. It's fairly new. I think of it as new. But you know how time goes. I know that it's probably been there at least eight years now. It's just very nice. They have a really nice juice bar inside and a snack area. Upstairs they have all the machines. They have an internal walking track. It's a very nice place. The people are nice. I mean, I liked it. I'm kind of sorry I don't go. It's just not so convenient for me and I hate to pay for it if I'm not going to use it like I should. I think it was a little bit pricey considering in regards to the Sports Center. I think it was a little more pricey. It seems like it was between $1,000 and $1,200 yearly. That's with having a locker. My husband wanted a locker and there was a locker fee. So I'm thinking it was over a $100 or something like that per month. Somebody helped me, a trainer, and they were very good. If I want to go back to an exercise club, I would go to HealthPlex.

The Health Plex offers a great deal of programs for all types of people and exercise levels; From those in wheelchairs, to morbidly obese, to those with emphysema and the long-distance runner and competative body builder. I enjoy it greatly and appreciate that there are all body types.
There are a great many classes to choose from and styles of each instructor. My only complaint is that some of those attending the noon yoga, are not respectful of the other class participants. Politics and hot topics have no business in Yoga. Nor do cell phones and conversations. Or coming in really late. But this would be a problem in any class.
The instructors are very qualified and able to adjust teaching styles to the needs of the participants.

Appointments are easily made and changed. There is adequate equipment and instructions are made clear for homework exercises.
Location is inside the Health Plex, which is convenient if you are a member. The have PTA not PT who take care of you after the first session. Upon completion you will be re-evaluated by the PT.
I believe they are very competent and take the time to help you properly perform your exercises.

I think they have a very positive offer, and the price is reasonable. The people there are generous with their time, they monitor the patients, and they not only do their job, they also pay attention in case something is missing. They catch up with it sooner or later. Most of the people they deal with have significant health issues that are sometimes not currently present in their mental state. In other words, they have memory challenges sometimes. The people there, the technicians they have, are on top of it, and they are very good at working with the actual individuals in the group because everybody is grouped together. They have a whole fitness center for individuals who become members like at a country club, but I don't know anything about that. I believe that they handle the people in the groups very well. Most of the people that use them are referred directly from the Cape Fear Health System. In fact, the people at the Cape Fear Hospital rehab center come over to HealthPlex once or twice a week. There is a continued presence if the patient has been through Cape Fear Rehab. They only give us the right goals that we are trying to achieve through long term rehabilitation.

They are very thorough. The place is comfortable and clean. The people over there are very attentive. They have health and wellness program.

I joined during a membership drive, and so the start up fees were minimal. Facility is modern, well kept and easily navigible. Staff is friendly and helpful.

It took a little while for me to get into the program that I wanted to get into. As far as me going in and exercising there was no problem. They have plug in machines and things like that. There was a particular program for diabetes that I wanted to get into and it took a while to get into. Once I started the person that was heading it left. They had to find somebody else to do it. The new person that took over was shooting for losing one pound a week and different diet. I worked out with the nutritionist to eat healthy. I really liked the program. I just stopped going to HealthPlex. I am still doing my cardio. I am still doing my treadmill. I had no problems with it. It was $ 58 a month and I wish it had been a little bit low. They had a part time membership and the hours were so weird. I did the lean program with the part time membership and that was the issue there. I have the option of joining them again without any extra fee.

They have child care. I have a ten-year old and she can go in there and play, it's really, really great. They have classes, but I haven't done any of that. It is run by a hospital, so it is real clean. It is fairly large. It doesn't have the atmosphere of a gym, because they do health and there is a lot of physical therapy going on in there too. So it a real user-friendly atmosphere. But there is a walking track and a whole basketball gym. There are all the rooms where the classes are. They have great children's programs; they do children's summer camps. I will continue to use them in the future.

I like that they have a indoor track. They do all of the therapy right there. The child care that they have only lets you schedule 2 days ahead. Which is hard for someone to schedule some work out times. That is really mine only complaint about them.