A Goodnight Sleepstore

Mattresses

About us

Cost is determined by the job.

Services we offer

Mattress sales.

Reviews

1.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
50%
1
50%


Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0
Showing 1-2 of 2 reviews

Monica M.
01/2013
1.0
mattresses
  + -1 more
This company is absolutely horrible. They sold us a mattress that was damaged beyond belief. We contacted the company to get a replacement, all they did for us was make excuses for the mattress being out of shape. They sent a couple of shady characters over to our residence to inspect the mattress and move the mattress around to see if that would help. The mattress was so damaged, that we felt like our feet were up in the air and head pointing down and all the blood rushing to our head. The people from that company moved the mattress around so the head part of the mattress was at our feet. All this did was have our head elevated and our feet sloping downward. We had to raise a big fuss to get them to either replace the mattress or give us a refund. The owner, Lawrence Taylor (not kidding about the name) refused to replace the mattress because he said we wouldn't be happy with the others because they had the same problem. He would not return our calls, so we tracked him down at another store. After a lot of hassle, he agreed to authorize us a refund. DO NOT USE THIS COMPANY! I believe they got a shipment of mattresses that were damaged, discounted them and tried selling them as new and in useable condition. AVOID AVOID AVOID!!
Description of Work: NIGHTMARE ON A TERRIBLE MATTRESS AND HORRIBLE CUSTOMER SERVICE!!
Rating CategoryRating out of 5
$1,400

Gunther B M.
11/2011
2.0
mattresses
  + -1 more
NO help, no interest, will not pick up this chemical mess.
Description of Work: We purchased matresses from the Good Night Sleep Store, in Fayetteville, NC on 12/11/2009. These matresses wore out by Sep of 2011 and we made arraingement to have them replace under warranty. We were given a choice of mattresse and picked a type which would be more supportive for lowe back pain, and had it delivered 10/15/11. After the delivery van departed I asked my wife what that chemical smell was in the home, and we found out that it emminated from the mattresses. We immediately removed these and stored them in the sunroom for that chemical smell was really bad. The sun room by the way, is enclosed with it's own heating system. Next day we called the store and asked to have those things removed now, and were told oh that smell will go away in 7 days, and the manager even offered us an air iodizer to reove that stink, which did not help, it increased the chemical smell instead. We now have those mattresses for over 4 weeks, the stink, is not quite a bad, but we cannot sleep on them. We asked the store to pick them up, they refused. Please people out there, be careful of any Latex or rubber mattress you buy with a Sealy name on it, for you will truly get the fickle finger of faith award. DO NOT BUY, this is a rip of. Does anyone know some one who can do a chemical analysis?? I am ready to hire a lawyer.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0

$2,199.98

    Contact information


    Service hours

    Sunday:
    1:00 PM - 5:00 PM
    Monday:
    10:00 AM - 7:00 PM
    Tuesday:
    10:00 AM - 7:00 PM
    Wednesday:
    10:00 AM - 7:00 PM
    Thursday:
    10:00 AM - 7:00 PM
    Friday:
    10:00 AM - 7:00 PM
    Saturday:
    10:00 AM - 6:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Mattresses

    FAQ

    A Goodnight Sleepstore is currently rated 1.5 overall out of 5.

    Sunday: 1:00 PM - 5:00 PM

    Monday: 10:00 AM - 7:00 PM

    Tuesday: 10:00 AM - 7:00 PM

    Wednesday: 10:00 AM - 7:00 PM

    Thursday: 10:00 AM - 7:00 PM

    Friday: 10:00 AM - 7:00 PM

    Saturday: 10:00 AM - 6:00 PM

    No, A Goodnight Sleepstore does not offer free project estimates.
    No, A Goodnight Sleepstore does not offer eco-friendly accreditations.
    No, A Goodnight Sleepstore does not offer a senior discount.
    No, A Goodnight Sleepstore does not offer emergency services.
    No, A Goodnight Sleepstore does not offer warranties.
    A Goodnight Sleepstore offers the following services: Mattress sales.

    Contact information


    Service hours

    Sunday:
    1:00 PM - 5:00 PM
    Monday:
    10:00 AM - 7:00 PM
    Tuesday:
    10:00 AM - 7:00 PM
    Wednesday:
    10:00 AM - 7:00 PM
    Thursday:
    10:00 AM - 7:00 PM
    Friday:
    10:00 AM - 7:00 PM
    Saturday:
    10:00 AM - 6:00 PM