Ace Builders

The work crew arrived on time, new what they were doing (very professional), and completed the job on time - one day.

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Most of work done by subcontractor mason. Good oversight of that and very willing to do what was needed to produce a quality result. I was happy with result.

Most professional presentation and proposal of all vendors contacted. Competitive price sealing shingles to drip edge and seal down of cap shingles for storm resistance was great. Best re-roofing experience in 20 yrs.

I'm very big on contractor's responsiveness, punctuality, and complete attention to details. We had a few other estimates who came in much cheaper but the process of getting the estimate took forever with me constantly following up phone calls. Couple of contractors finally gave me an estimate but disappeared when i said and quot;when can you start?and quot;
I then Joined Angie list and found Ace. I called left a message and a day later got a call back from Greg apologizing for not getting back to me earlier...what a concept? from the initial steps Greg was responsive, detailed and on time with every promise he made. Although the quote I received was high but I knew I was working with a person I could count on. We met at the propety a walked through the details the following weekend and of course he was onetime again. The work was to begin on Wednesday of that week, and on that day I began to receive emails from Greg with pictures of my property and the work in progress. For the next two days pictures and explanantioon on what was happening continued. I got back to the property on Friday evening and found the work to be completed, and the work site neatly cleaned. I and very proud of the work that was done and very happy to have asked Greg and the ACE team to have worked on my property.

I would recommend them. I was a prior roofer and contractor.

Greg was very conscientious of that fact that I live out of town, and he kept me updated on the work by sending emails and pictures of the progress.

I contacted Gregg Hall, of ACE Builders, on the 7th or 8th of October. He told me what he could do and when he could come for a look at the job. He was on time and represented himself well. His estimate, dated Oct 12, 2010, was in writing and accurate to the penny. His contract, dated Oct 13, 2010, (separate from the estimate but with the same dollar amounts) called for work to be completed the week of October 25th barring inclement weather. The job included quality materials, professional labor, excellent clean-up, and an accurate estimate. Materials were delivered one day and the job was completed the following day (in one full work day). The contractor was easy to contact and even easier to work with. The job was finished yesterday, ahead of schedule, on the 21st of October. Am I satisfied? What do you think? Oh, yes! I'm satisfied and then some.

OUTSTANDING!!!!!!!!!!!!!!!!!!!!!!!!!

Greg Hall came, estimated, and completed the job within our budget while conducting himself as a true professional throughout the duration of the project. His workers remained courteous and diligent and were very proactive in cleaning up after the job was completed. I would wholeheartedly recommend Greg and Ace Builders to anyone looking to have work done on Emerald Isle.

The work done by them was fine. They were prompt in giving me an estimate. They were prompt in finishing the job once they got started. They started within the time window they promised us that they would start, but it was nearly at the end of that time window. We did have some dispute about the specifics of the work as far as what was expected, which we had to work out with the contractor. We don’t feel like some of the work done is quite up to what we wanted it to be, but it was okay overall. However, the contractor was prompt and got it done pretty quickly. The gentleman who we contacted that we thought would do the work didn’t actually do the work with his crew. He subcontracted it to somebody else and had them do the work. It was ultimately because of our miscommunication of not being clear on what we wanted and what he was delivering because we weren’t actually dealing with him once they arrived here. However, the problem was resolved and we are fine now.

A home inspection uncovered suspect hidden water damage. The contractor was contacted about a more detailed inspection and an estimate to made the necessary repairs. As the person purchasing the home I was asked to outlined what I wanted done. I worked very closely with the contractor. The work had to be completed before the property could be sold. The final cost was within the estimate range and the work performed met expectations. As the buyer of the property and absentee owner this was a very pleasant experinece. The double wide trailer brick curtain installation was in response to a mortgage bank requirment that a brick foundation was needed before they would consider a loan to a potential buyer. The contractor was able to complete the required work within three weeks of our initial contact. The bank approved the loan and the property was sold. As an absentee owner this was a very pleasant experinece.

Could not have gone better. Greg Hall was responsive and professional and created state of the art solutions. The project was finished ahead of schedule. Everything worked on looks great.

Tore off old roof and replaced with new including new ridge vent . My house has valley's and actually had three areas of ridge vent added. My house is approximately 1500 sq feet. The price also included roofing over my 12 x 12 shed. We did not tear off the shed. The crew was very punctual and efficient. Great job of clean up. Very professional in their manner. Our only hitch was we failed to order enough shingles by one bundle. The crew came back out as they promised to finish what was about one hour worth of work. Everything was as explained. There were no hidden cost The job came in at estimate. Very easy to communicate with. Would definitely hire Ace builders again and would highly recommend. Greg is great to work with.

Greg Hall was responsive and punctual. His solutions to deal with NC compliance to code were innovative and state of the art designs. the final product (deck) is sturdy and looks great. We are very pleased with the job.

No problems.

We noticed a leak in our spare bedroom last year and kept putting off the work. I started calling contracers on New Years Eve. Ace was brilliant! Greg Hall came to my house and took time to go up onto the roof and into my attic. He was the only one out of 5 contracters. His price was the lowest by far (even with upgraded materials) and the entire crew was curtious and professional. The roofer took the time to explain the difference between different roofing materials and the costs and benefits assoicated with each. No one smoked on my property and they didnt even leave one nail behind. I was very pleased with the whole experience. We will use them in the future.