EASTERN HEATING & COOLING
About us
Rheem / Ruud Dealer
Business highlights
Services we offer
& Replacement of Heat Pumps, Air Conditioners, Ductwork., Furnaces, Gas Packs, Installation, Repair
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
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| 100% | ||
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It was a great experience. Johnny Peede was very prompt to respond to my calls from day one through the entire installation. He was not the cheapest but his proposal was very detailed and left no question about what was to be done. He did not try to sell me on anything but offered options and gave advice based on his experience. His crew was very professional and showed up when they said they would. When their schedule changed they let me know when they would come back. After the installation was complete Johnny scheduled an appointment with me and spent an hour with us making sure we knew how the system works. Would recommend these people anytime.
Called Johnny after the unit was not cooling correctly after the visti from a different company. He came out same day!! Discovered that the thermostat had a short in it. Replaced it immediately. Also noted that the heat pump compressor has a weak internal overload and does not restart like it should. Hopefully the new thermostat will correct the problem, but if not, may need a new compressor, which he advised against. I agree. Our unit is 7 years old. He gave us estimates on both a new compressor and a bigger heat pump unit.
I asked him what I owed him for the services he provided. He did go in his truck and put in a new thermostat. He told me he would send me a bill.I will continue to use him for all my HVAC needs. He has found a new customer.
Within a matter of 15 minutes the heat was on and blowing in my house and I was told that if this was to happen again he would install some type of filter or something to prevent this from happening again. It just amazes me how quickly he responds, how quickly he resolves the situation and that he does not over charge me for his services.
Licensing
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