L&L Hill'S Body Shop Inc

My complete experience with L&L Hill's Body Shop was excellent! Both my phone and direct contact with office staff were helpful and professional. They were especially patient with me, as I know I was a bit rattled after someone hit my car. The body work was completed on the exact date promised and the workmanship was excellent. It looked like new! They even washed and cleaned both the interior and exterior of my vehicle, and did a job better than any local car wash I have ever tried!! They worked directly with my insurance company through the estimate and payment process, so I did not have to handle any of that. I would definitely use them again, and recommend them highly!

Job was done a day early and great work. Thanks.

I was a little surprised by how long they had the vehicle... 15 days. They had to order parts and waited for those to arrive before beginning work. Vehicle looked brand new when I picked it up. That an accomplishment for a 14 year old Jeep (which I do take very good care of. They cleaned the vehicle inside and out. Very pleased with the results. Just be aware... they will add a percentage to your bill if you pay with a credit card, and they do not accept personal checks. You'll need a cashiers check to avoid extra cost.

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It didn't cost me anything. They did a good job.

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I was hit in the rear so the other driver's insurance paid for the work. Hill's body shop did a great job and the work was finished two days early.

I have used Hill's Body Shop in the past, and the work was so good that I didn't even try another business. The work was excellent, and the car was washed and vacuumed before I picked it up. All was done professionally and to my satisfaction. A really stellar experience.

the people at hills were friendly and professional, they worked well with my insurance company and arranged for car rental, they were on time with the repairs and let me know when the work was complete...they were efficient and well organized and were always responsive to any questions...could not have asks for better service!

When I went to them, yes they were pleasant. They explained everything and they gave us a quote on the spot. But when we picked up the car, they had overspray inside the car and didn't buff out spots or use anything to wipe the inside of the car. I don't know if they left the windows down but even inside the car there were rough spots on the wood, dashboard and mirrors and steering wheel. They called for us to pick up before this was cleaned up. They buffed some out but the person had to wait another hour or so for them to buff it. Then when we got the car home we noticed more areas that needed to be looked at and we had to go back while they had to use a solvent to get it off opn the inside of car. They buffed a few more spots as well on the outside of the car. The good thing is that they did the work we wanted and did not hesitate to do what we asked after the fact.

From the moment we walked in the door they were extremely helpful, explained everything, negotiated with the insurance company and made the necessary repairs. They put us at ease immediately that our car would be repaired and they were confident in their ability to fix our car like the accident never even happened, and,, they did! They took our car in on the day specified, and, delivered it earlier than expected! There were no surprises come time to pick up the car, it was beautifully done and looked brand new. The estimate they provided me was exactly what I paid, no surprises! Awesome work, we are very pleased from start to finish. Definately worth the little extra we paid for the quality of work we received. Land L came in a little higher than some of the other estimates we received, but not much more than a couple of hundred dollars. It was worth the little bit extra.

Of the three body shops I mentioned Hills seemed to have their act together the most. The people were professional and courteous and got the quote done quickly. The shop was clean and well lighted unlike other shops I visited that day that were filthy and dimly lit. I'm sure the others probably could have done a decent job, but why risk it? All three shops did state there could be extra costs when the got under the van which I appreciated. Hills and one other shop came within $50 of each other. The third shop was $600 less, a big red flag in my opinion. There was no problem when my insurance company came back with a counter-quote, they worked with them and got the details sorted out. The only thing I would be a bit concerned with is that when they had to go back to my insurance company again for some supplementary work they didn't notify me when the insurance company didn't seem responsive and it cost and extra day or so of wait time because of communications problems. I might also suggest that they have someone go out to the vehicle to show you exactly whet they did, just as a courtesy. When I got the van back it was impossible to tell that a pickup had crunched it. The paint matched perfectly, the doors worked just like new, the backup sensors functioned as they should and all the decals, etc were properly attached. They even fixed the license plate holder the Ford dealership had munged. The van was washed and vacuumed and looked like it had been detailed. in all, not a bad ending to the repair process. Now all I have to do is get my deductible back from the guy who hit me.....

When I dropped off my car to have the repair done, my car was checked in quickly. The repair work was completed in three days and came out great. Hill's made the effort to make sure I was happy with the repair; they also washed and vacummed the car before they gave it tback to me. I would definitely use them again to repair my car.