Coppersmith Remodeling

Harley did a great job installing a double wall oven where an oven and microwave had been. Looks and functions perfectly.

Harley does great work, but is completely and utterly unreliable. He is quick with excuses as to why he is late or never shows up to complete what he starts. There have been times when he doesn't show up for scheduled appointments. In addition, we gave him $1000 back in August 2024 to order a cabinet that we never received. My wife and I have been very patient with Harley. We have made multiple attempts to contact Harley to no avail. I am now left with pursuing legal action to get my money back. It should not have to come to this. I do want to emphasize that Harley's workmanship is excellent, but don't pay up front.

I have a small galley kitchen: 18 cabinet doors (2 are small), 4 drawers, and 2 false drawer fronts below the sink. I have 1 long countertop that is 8-1/2 feet long, and 2 small countertops that are 1-1/2 feet each. Harley was to replace my cabinet door fronts and countertops in my kitchen. 4/13/24 he and wife came to measure cabinets and pick colors - 10am appointment, he was 30 minutes late. April 24 via text, he had not purchased my countertop, but "I thought the first day when I got there I could show you a few different ones then I would go pick them up." May 1, via text, he let me know that there was only 1 countertop option available, so I had no options to choose from. Per Harley "I think it would look really good in there." Fortunately, I liked what was available. May 2, I asked if there was a plan for the day. "It will be tomorrow before I install had some issues with my shaper yesterday I apologize." I asked him to "Please keep me informed." He texted me "I will I'll call this evening and give you an update," which he didn't do. The countertops were installed May 3, 2024. It "looked" good. Then, the chase really began. It was a constant chase, and I was constantly running behind him, asking for updates, asking if he was coming, asking him to call me, calling him. And there was always an excuse. May 6, 5:52am, I texted him if he was coming to finish my kitchen. "Sorry, I was in the shop spraying last night when you txt I will let you know around 730 how they laid out." 9:34am, I texted "How are things looking? I still have the door pulls, too (which I needed to provide for cabinets)." 11:18am: "I had to shoot them one more time this morning and I just had to get a new phone I ran over it this morning taking my daughter to school I am headed back to the house I'll give you an update as soon as I get there." 1:53pm: "I am back at the house going to do one light coat on the back of them and they will be done I will install first thing in the morning." 9:48am: "Good morning. Are you heading over to finish up today?" 9:48am: " I wanted to update you I haven't been in touch this morning I had an emergency with my child I will call you this evening when I get more info." 8:13pm "I haven't got much of an update let's shoot for Thursday or Friday this week I will call in the morning when I know something." I was sympathetic to his daughter's situation. However, while he was at the hospital, my kitchen cabinets were uninstalled. I didn't even have the cabinet doors, so I couldn't even get someone else to install them. And this went on for WEEKS! "Lexie" was his constant excuse. He never reached out to me. I was constantly asking for updates, texting, calling. It was totally ridiculous! I was in a program that required me to utilize my kitchen, and I couldn't. And I told him that. He had told me that the doors were finished, and just had to be installed.

Harley is reliable and is all about quality work. I totally recommend him. I was completely satisfied with the various things he was tasked to do, specifically repairing my hardwood floors. I will use this company again.

TOP NOTCH QUALITY WORK REPLACING KITCHEN CABINETS AND COUNTERTOPS. AND THE PRICE ONLY ONE THIRD OF THE PRICE COMPARED TO LARGER COMPANIES. I ALREADY HAVE THEM LINED UP FOR ANOTHER PROJECT THAT NEEDS TO BE DONE. HARLEY IS THE BEST MAN FOR THE JOB. COPPERSMITH REMODELING IS THE BEST COMPANY FOR THE JOB

I was amazed by his energy, know how, and work ethic. He was eager to please, and made sure we were completely satisfied. Our 53 year old kitchen cabinets now look wonderful! His work was done very cleanly, and cost considerably less than our other estimates.

Harley was great to work with. He built a couple of replacement drawers for us and did a very good job on them. Only reason I gave 4 stars on the customer service was that it was a little tough connecting with him at times, but he made it clear that he had extenuating professional and personal circumstances that kept him from responding more promptly. I don't often do reviews like this, but when I do them, it's because the person I worked with was a quality human being. Harley was professional and personable and seems like a good person. That's what matters most to me. Would definitely recommend him.

Very flexible, approachable and professional. They completed two jobs as promised. I am recommending them to all my friends.

Great experience. Very pleased with the work I requested done. Would highly recommend. Job completed in a timely manner.