Signature Piano Service

Piano Tuning, Musical Instrument Repair

About us

At Signature Piano Service we believe in providing piano care that goes above and beyond. Whatever condition your piano is in, we know everything you’ll need to take care of your investment for years and decades to come. Our team of expertly trained technicians are committed to providing full-service care for the piano you love. Start your musical journey with us!

Business highlights

22 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated

Services we offer

Piano Care: piano tuning, repair, cleaning, pre-purchase consultation, voicing, regulation, humidity control.

Services we don't offer

Piano moving, appraisals, harpsichord & organ service, electric keyboard service.


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.0251 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 51-75 of 251 reviews

Ellen B.
12/2014
5.0
piano tuning
  + -1 more
He offered several levels of servicing the piano, clearly explaining the options and the cost of each. He did a thorough cleaning of the piano and tuned it. The instrument sounds much better.
Description of Work: Darren cleaned and tuned the piano.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$335

Barrie T.
12/2014
5.0
piano tuning
  + -1 more
We purchased a $99 Angie's List deal for piano tuning. Appointment was set by e-mail, and Darin showed up right on time on the appointed day. He was very polite and professional, asking questions about the piano's history and our use of it. He was clearly very skilled. He recommended doing a pitch raise, since it had been a while from our last piano tuning, thus the additional $65 charge. We were quite pleased with the results. It's great to find a good piano tuner--makes all the difference.
Description of Work: Tuned our Yamaha grand piano

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$164

paul W.
12/2014
5.0
piano tuning
  + -1 more
My expereince was really good. We were able to get ahold of them pretty easily. We were pleased with the work.
Description of Work: I purchased a deal for $99 for piano tuning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Rebecca B.
12/2014
5.0
piano tuning
  + -1 more
Although very busy during December, Barnes Piano contacted me promptly and was able to send Darin out within the week. He was on time and very knowledgeable and personable. I will definitely use Barnes Piano again and will be contacting them to make some of the repairs suggested a little later. The piano sounds wonderful and I have never had a piano tuner explain everything as well as Darin did. Very nice and talented young man!
Description of Work: Darin thoroughly inspected the piano and explained the condition of each part. We discussed how the piano was used. He entered all the info into a computer program and included suggestions/recommendations and prices for what needed to be done now and possibly later. I decided what would be best for me and my 1910 upright piano and he tuned it for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$184

William S.
12/2014
4.0
piano tuning
  + -1 more
I wasnt able to use the deal because they were really busy. Everytime I tried to schedule they were already filled up. I tried four times.
Description of Work: I purchased a deal for piano tuning.
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Nancy W.
12/2014
4.0
musical instrument repair, piano tuning
  + 0 more
Extra costs were too high. Did not proceed with service. However, company was prompt in responding to my original request.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Paula S.
11/2014
5.0
piano tuning
  + -1 more
First, the total cost was $480 but I had purchased a Deal. Second, I knew it would need more work than just a tuning. Darin had to perform a Pinblock Repair and a Major Pitch Adjustment and also retrieved the front part of one of the keys that had fallen in. The old piano clearly has many cracks in the sounding board and so may never hold a tuning. To my ears (I am not the musician) it sounds so much better. My husband is playing now and enjoying it! Darin was very professional and knowledgeable and advised me to have him back in 6 months to do another tuning if the piano could hold this one. He taught me a lot about the "innards" of the piano. He clearly loves his work!
Description of Work: Tune and perform other services for a 100+ year old Bechstein upright piano.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$349

Eric F.
11/2014
5.0
piano tuning
  + -1 more
Daniel was fantastic. He arrived promptly at the appointment time and went straight to work. He did a thorough inspection and then wrote out a very clear and easy to understand report. He gave me three options of services to choose from ranging in price from low to high. After we agreed on which option I preferred, he went straight to work. He worked hard for several hours and when he was done, the piano sounded and felt amazing. Daniel also really seemed to enjoy talking to me about what he was doing, and was very helpful in explaining the processes within the piano that make the sound. He was very reasonably priced, and extremely knowledgeable on the subject. I cannot recommend him highly enough. It was a great experience and I really learned a lot. On top of that, I have a piano that sounds and feels better than it ever has!
Description of Work: Tuned the piano. Regulated keys for tighter feel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Janice C.
11/2014
5.0
piano tuning
  + -1 more
I just got a message from them that they do not service my area. They were very prompt in getting back with me.
Description of Work: I purchased a big deal for Piano Tuning.
Rating CategoryRating out of 5
$99

Stanley S.
11/2014
5.0
piano tuning
  + -1 more
He was very professional and was on time, and I was very satisfied with what he did. There was an extra charge because we had not tuned the piano in a few years, but he was upfront about it. I’m not the most qualified to comment on the accuracy of the actual tuning, but he was easy to work with and I would recommend him! He's a very pleasant person to work with.
Description of Work: I purchased a Deal for a piano tuning.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

William V.
11/2014
5.0
piano tuning
  + -1 more
Tony showed up on time, did what he has been doing well for decades, was polite and courteous as always. Cleaned up after himself.
Description of Work: Tuned piano.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

KIRSTEN N.
10/2014
5.0
piano tuning
  + -1 more
I purchased a $165 piano tuning deal with a coupon from Angie's List. I knew that there would be an additional charge because the piano was so out of pitch/tune. Anthony arrived as expected and got to work on our piano, which had not been tuned in 8 years. First he had to raise the pitch and then tune everything. It sounds great now. I knew it was bad, but what I didn't realize is how nice it could sound. I got an email before the appointment explaining about the likely extra charge, and it was actually less than I expected. I will get future reminder emails so that I can get the piano tuned on a schedule. Excellent service, reasonable price.
Description of Work: Raised the pitch of a very flat piano and tuned it

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Jonathan C.
10/2014
5.0
piano tuning
  + -1 more
The technician came over to evaluate and diagnose the condition of our really old piano. He was very knowledgeable, pleasant, and helpful. He tuned the piano strings and was upfront about everything: time to repair, what specific repairs were being done, and cost of repairs. I will definitely use them again in the future.
Description of Work: Scheduling was a little difficult, but Barnes Piano covers a large are so I do not count this against them. They honored the Angie's List deal, and I am pleased with their service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

David K.
10/2014
5.0
piano tuning
  + -1 more
The work has always been superb. The technician is extremely knowledgeable and has given us very good advice on managing our baby grand piano. It is older and gets played quite a bit--four kids taking music lessons. He has advised us well on maintaining the instrument within in our budget. I would absolutely recommend this company to any of my friends and family.
Description of Work: The technician has been out to our house numerous times to tune and repair our piano.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Samuel W.
10/2014
5.0
piano tuning
  + -1 more
Very well. Knowledgeable technician, on time, good instruction.
Description of Work: Tune piano which had not been tuned in 15+ yrs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Sam S.
09/2014
5.0
piano tuning
  + -1 more
It was a great experience: scheduling the appointment was easy, and Darin showed up promptly. He was very informative, warning me about various things that could go wrong with a piano this old, discussing different approaches, and making recommendations but giving me plenty of input based on how I intend to use the piano, etc. It's obvious how knowledgeable he is and how good he as at this work. He clearly took special care with the tuning even though the piano's not a "young" or fancy, and now it sounds much better than I thought it could. I'm very happy that I bought their Big Deal and will keep using their services as long as I live here and own a piano.
Description of Work: Darin came to tune my piano, which is 90-some years old and hadn't been tuned in about five years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Amy K.
09/2014
5.0
piano tuning
  + -1 more
Darin spent quite a bit of time talking to me about the piano, what could and could not be done with it, and how it did and did not meet the piano playing needs of our child. We also discussed the qualities to look for in a new/used piano, should we decide to replace our piano. I enjoyed my conversation with Darin and learned a great deal about pianos. My son was quite excited to play the piano that evening, and it sounded wonderful!
Description of Work: We have a 60-year-old upright spinet piano. I had an Angie's List special that provided a basic tuning, and after quoting me the price for additional specific tuning activities, as well explaining each service, Darin did an excellent job of getting our piano back in tune, as well as fixing the touch response of the individual keys. The Angie's List special was for $99 (a $230 service) and I paid an additional $140 for the recommended services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Susan L.
09/2014
5.0
piano tuning
  + -1 more
I am most impressed with Darin. He is not only an excellent technician, but a gifted pianist with long fingers. I will surely welcome him back to do the work in the future.
Description of Work: I bought a Big Deal for piano tuning for $99. Darin fine-tuned my Steinway meticulously, each note many times. He taught me the difference between regulation and voicing. Despite the noisy dog and family members coming and going, he was most pleasant, greeted everyone briefly, and continued working. The company did not tell me that there would be additional fees. I somehow understood that it was a flat fee. However, Darin's time spent was worth more than the actual cost.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Janet R.
07/2014
5.0
piano tuning
  + -1 more
It went well and we were happy with it. Scheduling was fairly easy. He was here about 3-4 hours. Our only concern was that it seemed a bit expensive for the services we received, after comparing it to other places.
Description of Work: I bought a Big Deal for $99 for Piano Tuning. They tuned the piano, cleaned, and did other work as well.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$100

Ann B.
07/2014
5.0
musical instrument repair, piano tuning
  + 0 more
It turned out great! They tuned our grand piano. Scheduling was easy and they were receptive to my needs. They'd stated that if the piano hadn't been tuned in 6 mos, there'd be additional charges so I knew that up front. They also do reminder phone calls when it's time for my next tuning -- which is great!
Description of Work: I bought a big deal for $99 for Piano Tuning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Lauren C.
07/2014
5.0
musical instrument repair
  + -1 more
The administrative staff was great. They answered several emails promptly and provided accurate information. Darin Beery came to our home on schedule and with all the necessary tools/materials to make our repair. He was knowledgeable, thorough, and did an excellent job. The price was reasonable and exactly as quoted. We were thrilled with Barnes Piano. We highly recommend them to everyone!
Description of Work: Repaired a broken key and music stand on a 65 year old Yamaha piano

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Paul M.
06/2014
5.0
piano tuning
  + -1 more
The provider explained the service and performed the service expertly and well
Description of Work: tuned and serviced piano

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Susan K.
06/2014
5.0
piano tuning
  + -1 more
The technician took the time to explain what he was doing at each step as he prepared to tune the piano. When we discovered damage from the piano being housed by a family member out in the country, he evaluated the potential for repairs and explained the additional costs that would be incurred. He took the time to call the office to confirm his assessment that the piano was too badly damaged to repair. He shared the reasons why it couldn't be repaired and also provided information on the best places to buy a used piano and what to look for in making a selection.
Description of Work: Came to tune my old piano but it was too damaged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Kelly D.
06/2014
5.0
piano tuning
  + -1 more
Darrin arrived on time and asked question to better understand the history of the piano and how often it is used. He was very thorough and explained what he would do at this visit and what I may want to consider in the future. He did a great job and I would highly recommend him.
Description of Work: Tuned my piano which had not been tuned in 7 years and had a sticking key.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$310

William C.
06/2014
5.0
piano tuning
  + -1 more
Piano has not been tuned in 15 years. Was terribly out of tune with several problematic keys. They did an excellent excellent job a lot of work for the money. I would definitely hire them again
Description of Work: Retune piano.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Contact information

2 Sinclair Cir, Durham, NC 27705

https://www.signaturepianoservice.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Piano Tuning,
Musical Instrument Repair

FAQ

Signature Piano Service is currently rated 5 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Signature Piano Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Signature Piano Service does not offer free project estimates.
No, Signature Piano Service does not offer eco-friendly accreditations.
No, Signature Piano Service does not offer a senior discount.
No, Signature Piano Service does not offer emergency services.
No, Signature Piano Service does not offer warranties.
Signature Piano Service offers the following services: Piano Care: piano tuning, repair, cleaning, pre-purchase consultation, voicing, regulation, humidity control.
Piano moving, appraisals, harpsichord & organ service, electric keyboard service.

Contact information

2 Sinclair Cir, Durham, NC 27705

https://www.signaturepianoservice.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM