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Septics-R-Us
Sewer Main - Clear, Plumbing for a Remodel or Addition - Install, Septic System - Install or Replace,
About us
“If you can’t flush! Call us!” Septics-R-Us 919-638-2087 or 336-508-0471 Septic Tank Pumping, 24/7,Emergency Service Septic System Repairs Lift Station Install and Repair Alarm Lights Services Line Cleaning Septic Pumping Septic Tank Cleaning Septic Field-line Cleaning Septic Risers Septic Filters
Business highlights
Emergency services offered
Services we offer
Septic Tank Pumping 24/7 Emergency Service Septic System Repairs Lift Station Install and Repair Alarm Lights Line Cleaning Grease Traps Septic Pumping Septic Tank Cleaning Septic Cleaning
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.413 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 15% |
Showing 1-13 of 13 reviews
Tom H.
Sep 2022
They did a great job and after watching them during the process was interesting and helpful. They were very professional and did a wonderful job. They really were stupendous !
Rosemary C.
Aug 2022
Excellent job done on pumping and pump repair.
Carol H.
Jul 2022
Overpriced. Told serviceman that I was charged for 1000 gal tank last time, but he charged me for 1500 tank stating that it used to be that one price was charged (but I did not use them before). I since requested a copy of the septic tank permit from the county, and we do only have a 1000 gal tank. So if he knew what he was doing and was honest, he should have known that I just had a 1000 gal tank. Second, he said I needed a filter. Charged over 400% markup on it when I checked the price of filters online. Finally, they just dug a hole in my yard and it looks like a burial plot. They did not carefully replace grass top and did not offer to put grass seed down for how they dug up the area. Will not recommend them and will not use them again.
Renee C.
Jun 2022
Quick and effective
George P.
Feb 2021
It was a great experience. We are a business ourselves. We have used others and had many bad experiences. These guys are polite, punctual, thorough, and informative. Septic is a dirty business, but these guys left us feeling satisfied and and happy. If you are a home or business owner you should definitely use them. We will be using them in the future and for our residences.
Carl B.
Feb 2021
Excellent work done. Polite, comprehensive, and punctual. Would definitely recommend and hire again.
Jennifer M.
Feb 2021
Called about a needing to have my septic tanked pumped, as there was a backed up drain line in my crawlspace I needed to deal with. They were able to provide me an appointment the next day. Most of the other vendors I called only offered appointments more than a week away. The crew arrived early and I was surprised to hear the project would take less than an hour. They worked quickly and were done on time without needing much involvement from me, including a cleaning of the backed up drain line. Would definitely use them again.
Fred B.
Jan 2021
Excellent! They showed up promptly and provided great service.
Donna J.
Jan 2021
Fantastic in and out.
Vicki S.
Jan 2021
Corey and Gary were fantastic. They got here early, kept us informed every step of the way, and did a lot of work in a short time. We were concerned that we might have an issue that was more complicated that simply pumping the tank would fix, and sure enough, these guys identified the problem, took lots of photos, and patiently explained the situation to us. Corey and Gary were ultimately extremely professional, helpful, and unbelievably cheerful about their work. They obviously took pride in their efforts and wanted to keep us as a client. We purchased the services they needed to do without hesitation. There was no upsell--only reasonable problem-solving. We enthusiastically recommend this group. Ask for Corey and Gary!
Marie W.
Nov 2020
Very Knowledgeable and Professional, I Would Recommend them to anyone who is needing Septic Services.
Pattie N.
Jun 2020
The crew arrived on time, were professional, and cleaned up after themselves.
Noel B.
Apr 2020
Incomplete work on septic and $1225 charge. Spetic failed in 5 mos. and I was told warranty would not be honored and I had to pay an additional $2,200. High pressure, deceptive practices, bait and switch approach to what is really needed and what "warranty" covers.
Response from Septics-R-Us
"Septics-R-Us came out to [Member Name Removed] ’s home on October 2, 2019, to pump his septic tank for $225. While there we noticed the tank was full of roots and had cracks that need to be patched. We told him he could have his tank replaced for $2,500, or we could patch the cracks and de-root the tank for $1,000. [Member Name Removed] chose to have us de-root the tank and patch it for $1,000. After work was completed he paid us $1,225. There was no warranty on any of this work as you can see clearly from the invoice, which I have available and can send if needed. Septics-R-Us was contacted by [Member Name Removed] towards the end of April 2020, about having issues. We sent a technician out to investigate. When he got there he needed to pump the tank to see what was going on. [Member Name Removed] agreed to have this done and pay the $225 for pumping. Upon inspection we noted that the field lines were shutting down and the best price we can give him as a returning valued customer was $1,100 to do this work. He didn’t want the work done and then started to say he wasn’t wanting to pay the $225 for pumping the tank. Nick Gisclair, foreman operator, then called him letting him know if he didn’t pay, we would have to take legal action. [Member Name Removed] did pay the $225 but then begin posting all sorts of negative reviews on multiple platforms. These reviews contained lies about our company, claiming we were not honoring our warranty, which is completely untrue."
Licensing
State Contractor License Requirements
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FAQ
Septics-R-Us is currently rated 4.4 overall out of 5.
Septics-R-Us accepts the following forms of payment: CreditCard
Yes, Septics-R-Us offers free project estimates.
No, Septics-R-Us does not offer eco-friendly accreditations.
No, Septics-R-Us does not offer a senior discount.
Yes, Septics-R-Us offers emergency services.
No, Septics-R-Us does not offer warranties.