Queen Bee Party Rentals, Inc.

Queen Bee came recommended by a brand new venue. I decided to use them for my daughter's weddingin October. In February I rented multiple Items including benches,rustic door an antique irony board and a welcome sign. In April I found out our venue had purchased chairs so the benches were not needed. It was allowed under the contract to cancel items up to thirty day and I began the process that involved almost two months of calls and emails before they were removed. They kept saying it would be done and never months later it was fixed. I began the Monday before the wedding making final contact with all the vendors. 4 calls later Troy calls me on Thursday and I called him out on his companies reliability. The items were delivered, however, the doors were falling apart( not all in the condition they were in when rented) and the venue owner deemed them insane to use because they could collapse on someone. The ironing board was fine but the rustic welcome sign had a big chunk of wood missing. Troy offered me a full refund apologized and said he was embarrassed. It is December 5th and I have not received a dime. He always has an excuse on one of the twenty odd phone calls or texts I have sent. No response to emails. And the real kicker is in every conversation he states "I am a man of my word" ...... I hope no one has this ordeal my sister and brother in law worked hours on end to fix the doors before they had to throw in the towel. Beware off Queen Bee!!!!!