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About us
ProGreen Carpet Offering Eco-friendly Steam Carpet Cleaning Solutions and Carpet Repair to Raleigh, Durham, and across the Triangle. Please call today to schedule your appointment at 919-332-3039. ProGreen Carpet is a multiple-year Super Service Award winner. We specialize in residential and commercial Carpet Cleaning, upholstery cleaning, carpet stretching, Carpet Repair, professional pressure washing, tile and grout cleaning, and more. We would welcome the opportunity to earn your trust and deliver you the Best Service in the industry.
Business highlights
Eco Friendly
Se habla espanol
Family owned & operated
Emergency services offered
13 years of experience
Services we offer
Carpet Cleaning Carpet Protection Carpet Stretching / Carpet Re-Stretching Carpet Repair Rug Cleaning Tile & Grout Cleaning Tile Installation Floor Squeak Repair Upholstery Cleaning / Furniture Cleaning Pressure Washing / Power Washing Fence & Deck Cleaning Concrete Cleaning Pet Stain & Odor Removal Maid Services / House Cleaning Dryer Vent Cleaning 24/7 Emergency Water Damage Solutions / Water Damage Restoration
Services we don't offer
n/a
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 354
Assorted photos uploaded by ProGreen Carpet
Reviews
4.9246 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 96% | ||
| 2% | ||
| 1% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 246 reviews
David A.
Jul 2020
Saturday July 18th Jose Garrido and his partner from ProGreen Carpet cleaned my carpets and did an amazing job. They were on time for the appointment and were very thorough in their examination and pre-treatment. In the end, the carpets, and especially the stairs were cleaner than when we moved in! They do amazing work and I highly recommend their service. I would absolutely hire them again.
Response from ProGreen Carpet
"Thank you for your Business"
Steve M.
Dec 2019
Excellent service from the front office to the service technician. I received a call from the provider almost immediately after purchasing the deal to set up an appointment. The technician (sorry I can't remember his name) called before hand to let me know he was on his way, and he did an excellent job. He cleaned every inch of the house and even moved some light weight furniture out of the way that I had missed, he didn't just go around it. He was very professional, thorough, and friendly. I definitely recommend and would not hesitate to hire again.
Response from ProGreen Carpet
"Dear Customer, Thank your for your great feedback. We appreciate your business and hope to serve you for years to come."
Chaunda W.
Nov 2019
I am so pleased with the results of my carpet cleaning! Stains I thought would never budge were either removed completely or lightened considerably. High traffic areas looked almost brand new! I didn't expect too much with a 13+ year old carpet that has endured the abuse of 3 children and a pet, so I'm very impressed with their abilities. Jose Batista was very professional, knowledgable, considerate, and kind. He gave me some good advice on the maintenance, repair, or replacement of my carpet that was within my budget. He was not pushy at all which I appreciate. The receptionist on the phone was also very kind and professional and scheduled my appointment for the next day! I love their standards for communication! After making my appointment over the phone, I immediately got a text and an email giving me all the details of my scheduled service. Mr. Batista called 40 minutes before arriving and came within the arrival window. I highly recommend Progreen for carpet cleaning! This is one company I look forward to working with again.
Response from ProGreen Carpet
"Thank you for kind Review. We greatly appreciate your feedback and we will pass the message to our Technician Jose. Thank you Again"
Renee C.
Oct 2019
Very well. Ramon worked quickly and efficiently.
Response from ProGreen Carpet
"Thank you for your feedback I appreciate your business and hope to serve you for years to come"
Vinod M.
Oct 2019
Ivan was absolutely great. He came on time and did his work well. He replaced the padding and stretched the carpet. Very reasonable, professional and nice guy.
Response from ProGreen Carpet
"Thank you for your feedback I appreciate your business and hope to serve you for years to come"
Wendy V.
Sep 2019
We used ProGreen to clean the carpets in our livingroom, bedroom, hallway and stairs. They also cleaned the carpet in our walk-in closet at no extra charge. They did a terrific job, we are very pleased with the work they did. The technician was also friendly and professional. I would definitely hire ProGreen Carpet again in the future.
Response from ProGreen Carpet
"Thank you for your feedback I appreciate your business and hope to serve you for years to come"
Shirley S.
Aug 2019
Ivan is a real pro. He came on time. I watched and as questions as he worked. He repaired a defect in the pad underneath the carpet. It had been installed poorly. He is very fast and very efficient. When he was done, there were no ridges and the carpet was really smooth. He did a great job for me.
Response from ProGreen Carpet
"Thank you for your Business"
Steve S.
Jul 2019
They were professional and helpful. Base price was good. Add on’s we requested drove up cost. One thing that could have gone better was a stain in the carpet that soaked down into the pad. The stain kept coming back and spread. Instead of steam cleaning, I solved it myself we an off the shelf Oxyclean solution.
Response from ProGreen Carpet
"Thank you for your Business"
Ed P.
Jun 2019
Sam was very professional, friendly, answered all out questions, reasonable rate. Would definitely hire again.190
Response from ProGreen Carpet
"Thank you for your Business"
Cheryl S.
May 2019
We were very pleased with ProGreen Carpet. I spoke to Elizabeth on the phone and she was very friendly and helpful. Ricardo did the cleaning. He also was very friendly. When he finished the carpets looked brand new and the whole house had a nice fresh smell. I would definitely hire ProGreen again!!
Response from ProGreen Carpet
"Thank you for your Business"
Sharon C.
May 2019
Excellent job.
Ramona D.
May 2019
I was very impressed with the level of professionalism, from scheduling the work, to understanding the charges before work was to be done, to the promptness of when the service was provided. And the house hasn't looked so good in years! Thank you! I'll be calling again.
Response from ProGreen Carpet
"Thank you for your Business"
Bill M.
May 2019
I wasted time trying to deal with Zerorez - Progreen are super responsive and actually quoted under the coupon special price for 4 rooms. Hallways and closets free. Came out next day - highly recommended.
Response from ProGreen Carpet
"Thank you for your Business"
Amit P.
Feb 2019
Easy to work with. Got the appointment right after purchasing the deal. Prompt service and friendly staff!
Response from ProGreen Carpet
"Thank you for your Business"
Judy B.
Jan 2019
Great job, but learned I had to pay $65 extra for dirty spots. I would have thought that would be included in the original quote. It was quite pricey.
Response from ProGreen Carpet
"Thank you for your feedback. As for any additional boosters, those are optional at the pre-inspection with the technician and are totally optional to a customer. Since we can’t evaluate the conditions of the carpet over the phone when the service is ordered We do send a confirmation quote which states: - This is just a Basic Steam Carpet Cleaning (Special Stains Removers and Booster NOT Included). We only recommend the boosters if they are necessary and are totally optional. We are glad that you’re happy with the results and we were able to help you. Thank you again for your business"
Cherie H.
Dec 2018
This is the third time I've used ProGreen Carpet. Each time the results have been excellent. The carpets looked like new after they were cleaned. They were also able to fix the bubbling carpet and squeaks. The technicians clearly explains everything they're going to do and have options for different stains and problems. I've been really happy with ProGreen and plan to use them again in the future.
Response from ProGreen Carpet
"Thank you for your feedback and your business"
Robin B.
Dec 2018
Ricardo was pleasant and professional. The carpets were cleaned efficiently and thoroughly with little moisture left.
Response from ProGreen Carpet
"Thank you for your feedback and your business"
Carolina S.
Oct 2018
I just want to tell about how I love progreen Carpet Every time they come, my carpet get so clean and that detailing from top to bottom it looks sparkling clean and my husband and kids love it. Also they Power washed my house and the job was outstanding I get my mind blown every time because how beautiful and clean it looks. Every time I call progreen carpet they are professional and get the job done and that is why I trust Ivan Jakling Progreen Carpet company
Response from ProGreen Carpet
"We appreciate your feedback and your business"
Angel C.
Oct 2018
The carpet cleaning service was superior! Professional and efficient carpet cleaning services!
Response from ProGreen Carpet
"Dear customer, Thank you for your feedback. We're glad you had a great experience with our services."
Elizabeth S.
Oct 2018
ProGreen Carpet crew were really professional from the time I make the appointment to the day of the service. They send me a confirmation quote in my email will all the details of my order. Also they did a walkthru to explain me the type of cleaning that they were performing. When the cleaning was completed they make sure all my concern was taking care of. My carpet looks spotless, and finally all the spiderwebs and mold are gone from outdoors. Is hard this days to find a company that cares for their customers and goes the extra mile. I highly recommend ProGreen Carpet to anyone that wants great service.
Response from ProGreen Carpet
"Thank you for your business and your feedback"
Jennifer G.
Oct 2018
They were late and acted as if they didn't want to be there. Told me it couldn't be cleaned and I insisted they try. Came clean. If they would have tried, it probably would be perfect and this would all be an A.
Response from ProGreen Carpet
"Hello [Member Name Removed], Our records shows we have never served you before. You must have a wrong company. We would appreciate you to remove this review."
Wendell C.
Sep 2018
Had 1400 sq feet of carpet cleaned to get my house ready for sale. I was a lil’ concerned at first when I heard about the additional charge for the degreasing solution but boy did it do the job! My carpet has not looked this good since we bought this house 12 years ago! Thomas was extremely professional,very knowledgeable and fast. Ivan was very easy to work with and flexible to give help keep my price close to the original quote. Ivan was very responsive when I originally called and the technicians was there right on time. Not only will I use them again but I will tell any of my friends and family about ProGreen! Top notch, professional service at a great price.
Response from ProGreen Carpet
"We appreciate your feedback and your business."
Lawrence B.
Sep 2018
Once the crew arrived , they did a great job. However, I had originally scheduled the week before and they were running late on my appointment and I could not wait for them, so I had to cancel.
Response from ProGreen Carpet
"We appreciate your feedback and your business."
Julia M.
Sep 2018
Excellent work! Friendly people, highly professional, knew their work well and worked smoothly as a team. My son recommended them after they worked on his house, and I would definitely hire them again.
Response from ProGreen Carpet
"We appreciate your feedback and your business."
Rebecca E.
Jul 2018
Upon my first call to inquire about services, the owner took his time in answering my questions and was able to provide the requested service within 24 hours. His staff called with a half hour heads up and were on time and very professional and thorough. When the work was completed, one of the staff went on a walk through the area cleaned and answered any questions I had. I will definitely use this service again!
Response from ProGreen Carpet
"We appreciate your review and we are glad everything went great with the services."
Licensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
ProGreen Carpet is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 12:00 PM
Sunday: Closed
ProGreen Carpet accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
Yes, ProGreen Carpet offers free project estimates.
Yes, ProGreen Carpet offers eco-friendly accreditations.
No, ProGreen Carpet does not offer a senior discount.
Yes, ProGreen Carpet offers emergency services.
Yes, ProGreen Carpet offers warranties.
ProGreen Carpet offers the following services: Carpet Cleaning Carpet Protection Carpet Stretching / Carpet Re-Stretching Carpet Repair Rug Cleaning Tile & Grout Cleaning Tile Installation Floor Squeak Repair Upholstery Cleaning / Furniture Cleaning Pressure Washing / Power Washing Fence & Deck Cleaning Concrete Cleaning Pet Stain & Odor Removal Maid Services / House Cleaning Dryer Vent Cleaning 24/7 Emergency Water Damage Solutions / Water Damage Restoration
n/a