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Mr. Appliance of Durham-Chapel Hill

With Angi since May 2016

3.6

(4) Verified Reviews

Business Details

Phone Number

Address

3622 Lyckan Pkwy Suite 1007B

Durham, NC 27707

Description

Appliance Repair in Durham-Chapel Hill...

Verified Reviews

A few reviews for this pro...
2.0

06/04/2020


Jim Y.

Estimation of $800+ to repair a fridge of only $500. Ended up getting a new one. Will never use this service again

Description of Work
Very expensive

Category appliance repair

5.0

11/20/2018


Kelly S.

Great service. Professional and efficient.

Description of Work
Our above range Microwave stopped heating. Cost of parts & Repair was going to be more expensive than replacing so had them come back and install new microwave. $220 for installation ($89 diagnostic fee paid during initial visit was credited towards the installation fee).

Category small appliance repair

5.0

04/27/2017


Christopher S.

Diagnosed washer as not worth repairing. Came back to replace defective switch on dryer. Competent, prompt, fair.

Description of Work
Diagnose washer; replace dryer switch

Category appliance repair

1.0

10/10/2016


Patricia C.

All I needed was a simple dryer repair.

Description of Work
Had a dryer they were doing a warranty repair on. It took them 7 trips to my house over a coarse of 2 months and still did not fix my dryer. Another company out of Greensboro was called and they fixed the dryer on the first trip. Needed a part that was less than 20.00 and took them less than 30 minutes to fix. Then to top it off the technican pushed down on the top of my dryer to close the top and put a huge dent in the top of my almost new dryer. I called the manager"Tim" and he all but, called me a lier , and said his guy did not do it. I was making it up and they would not cover fixing it. During the coarse of the 7 trips they did not show 3 times and I had to call and find out why and reschedule. They were suppose to call me before they come. This happened once. I was on the phone very single week for 2 months getting it rescheduled because of them not showing.So my advise is do NOT call this company for any kind of repair unless you want to be without your item for a very long time and a lot of money if your item is not under warranty. TERRIBLE company and terrible manager.

Category appliance repair

Service Provider Response

I am not sure what company this customer used for her dryer repair, but it was definitely not Mr Appliance of Cary. I think I would be just as frustrated as this customer, based on her description of the events, however Mr Appliance of Cary has never done work for this customer (name not included) ; we do not now and have never had a manager named "Tim" (or any employee named "Tim" for that matter); we do not and have never serviced the Burlington, NC area (Burlington is nowhere near the Mr Appliance of Cary service area; and finally, we would never treat a customer the way this customer describes.

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    General Information
    Free Estimates
    No
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Senior Discount
    No
    Warranties
    No

    Services Offered

    Appliance Repair

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Mr. Appliance of Durham-Chapel Hill

    How is Mr. Appliance of Durham-Chapel Hill overall rated?

    Mr. Appliance of Durham-Chapel Hill is currently rated 3.6 overall out of 5.

    What payment options does Mr. Appliance of Durham-Chapel Hill provide

    Mr. Appliance of Durham-Chapel Hill accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

    Does Mr. Appliance of Durham-Chapel Hill offer free estimates?

    No, Mr. Appliance of Durham-Chapel Hill does not offer free project estimates.

    Does Mr. Appliance of Durham-Chapel Hill offer eco-friendly accreditations?

    No, Mr. Appliance of Durham-Chapel Hill does not offer eco-friendly accreditations.

    Does Mr. Appliance of Durham-Chapel Hill offer a senior discount?

    No, Mr. Appliance of Durham-Chapel Hill does not offer a senior discount.

    Are warranties offered by Mr. Appliance of Durham-Chapel Hill?

    No, Mr. Appliance of Durham-Chapel Hill does not offer warranties.

    What services does Mr. Appliance of Durham-Chapel Hill offer?

    Mr. Appliance of Durham-Chapel Hill offers the following services: Appliance Repair