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Mr. Appliance of Durham-Chapel Hill

With Angi since May 2016

3.6

(4) Verified Reviews

Description

Appliance Repair in Durham-Chapel Hill...

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Tile With Style Inc

5.0

(90) Verified Reviews

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We take care of everything from start to finish. Additional contact name: Nancy Zaffarese

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Verified Reviews

A few reviews for this pro…

2.0

06/04/2020

Estimation of $800+ to repair a fridge of only $500. Ended up getting a new one. Will never use this service again

DESCRIPTION OF WORK
Very expensive

CATEGORY appliance repair

5.0

11/20/2018

Great service. Professional and efficient.

DESCRIPTION OF WORK
Our above range Microwave stopped heating. Cost of parts & Repair was going to be more expensive than replacing so had them come back and install new microwave. $220 for installation ($89 diagnostic fee paid during initial visit was credited towards the installation fee).

CATEGORY small appliance repair

5.0

04/27/2017

Diagnosed washer as not worth repairing. Came back to replace defective switch on dryer. Competent, prompt, fair.

DESCRIPTION OF WORK
Diagnose washer; replace dryer switch

CATEGORY appliance repair

1.0

10/10/2016

All I needed was a simple dryer repair.

DESCRIPTION OF WORK
Had a dryer they were doing a warranty repair on. It took them 7 trips to my house over a coarse of 2 months and still did not fix my dryer. Another company out of Greensboro was called and they fixed the dryer on the first trip. Needed a part that was less than 20.00 and took them less than 30 minutes to fix. Then to top it off the technican pushed down on the top of my dryer to close the top and put a huge dent in the top of my almost new dryer. I called the manager"Tim" and he all but, called me a lier , and said his guy did not do it. I was making it up and they would not cover fixing it. During the coarse of the 7 trips they did not show 3 times and I had to call and find out why and reschedule. They were suppose to call me before they come. This happened once. I was on the phone very single week for 2 months getting it rescheduled because of them not showing.So my advise is do NOT call this company for any kind of repair unless you want to be without your item for a very long time and a lot of money if your item is not under warranty. TERRIBLE company and terrible manager.

CATEGORY appliance repair

SERVICE PROVIDER RESPONSE

I am not sure what company this customer used for her dryer repair, but it was definitely not Mr Appliance of Cary. I think I would be just as frustrated as this customer, based on her description of the events, however Mr Appliance of Cary has never done work for this customer (name not included) ; we do not now and have never had a manager named "Tim" (or any employee named "Tim" for that matter...

Services Offered

Appliance Repair

Services Not Offered

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General Information
Free Estimates
No
Payment Options
Check, Visa, MasterCard, American Express, Discover
Senior Discount
No
Emergency Service
No
Warranties
No