Labor Panes of Durham & Chapel Hill

I called these guys for a gutter cleaning. They said they’d call or text the day of before they were on the way. That didn’t happen. They did arrive but did a horrible job. They left a bunch of leaves, gutter gunk, and debris all over the front walk, gutters, and yard. I asked about it and they said, “oh if you want that cleaned then you’ll have to buy our house washing service.” What?! And they told me that the gunk and debris was b/c it had rained the day before – well, then don’t come out and clean gutters if you’re going to make more of a mess. BUT even worse is that they didn’t even do a good job – I checked the gutters after they left and there were leaves and sticks still in them. A couple were still clogged. I let the manager know and sent pictures but all he said was they could come out and take a look. Really?! What a rip off. I called a competitor and they did a great job for almost $100 less! Don’t waste your time or money with this company – they charge more and do a far worse job. They ended up costing me money and time!

Great they were professional and did a great job

Fast and best I've had in 30 years.

From the beginning everything went smoothly. Very responsive. Arrived on-site as promised. Very responsible crew worked quickly, well coordinated team, respectful of property. All this at a very reasonable cost. I would definitely recommend to others and will be a repeat customer.

email communication was excellent , Zack was professional, job completed on schedule. very pleased

The manger was very thorough. They were very professional and very courtesy. Fair price.

Zach was nice, professional and prompt in assessing my home and sending a quote.

I was very happy with Labor Panes. They arrived on time, kept good communication with me, and did great work. Would definitely hire again!

They were super-efficient. Windows were sparkling clean inside and out, and it was so relieving not to see leaves clogging my gutters.

They came as promised and did a very good job on both the gutter cleaning and washing the exterior windows and skylights. They did a very thorough job on the windows and the skylights. Everyone with this firm was very pleasant and professional. I highly recommend them.

I cannot say how impressed I was with Labor Panes. I called them the day before a huge storm system was supposed to hit our area because we found we had a clogged downspout (at least one). They managed to work me in the next day and showed up and did their work right up to the point we got a Tornado Warning. Jeremy was very professional and provided answers to all the questions we asked. They cleaned the most important gutter areas for us prior to the storm and will come back and finish the remainder. They also attempted to remedy the areas where the current gutter guards were not integrated well with the roofing shingles. We were impressed enough to ask for an estimate on window cleaning. And .... the neighbor who had mentioned them got a $25 check for the referral. Having used several gutter cleaning services I found on Angie's List I have to say I really like how this company operates.

Very professional. Gave me a quote and then performed the work as promised. The folks that came out and did the work were very nice, professional and clean. Very satisfied.

They sent me a email telling me when to expect them. 30 mins before their arrival they called to let me know they were on the way. The gentleman was very nice, professional and kept me informed. I definitely will use this company again.

I could not be more pleased and have now committed to a scheduled twice per year cleaning. The result was excellent and the company is particularly well organized (prompt responses to inquiries, punctual, fairly priced, courtesy appointment reminders and in-transit courtesy calls. Lots of companies do this but what separates Labor Pains is their people. Daniel and Stephen were my team today... professional, personable, caring about my home and genuinely nice guys. Labor Pains got a new customer today and I will use them for windows, gutters, dryer vent cleaning, power washing. They are a trustworthy organization.

They were prompt, performed the agreed-upon service, and were pleasant and professional throughout.

Two young professionals arrived promptly, set to work and completed the job in about 4 hours. They were polite and efficient.

This is the 3rd time I have used this company and for good reason. Super fast communication, very easy to schedule and the job is done on time and right the first time. These are my go-to folks for all things exterior.

These guys are great - worth every penny. They were on time, thorough and took obvious pride in their work. Very professional and courteous. I had some debris on the 2nd story roof in a hard to get place - they were more than willing to bag it up. The spraying crew was careful to rinse bushes after each spraying. We will use them again.

They showed up when promised, completed the job quickly, and price was reasonable.

They did a nice job and everything looked good.

Excellent. The office manager responded with a quote from an online request immediately and scheduling was easy. She sent a reminder email the day prior to the service, and the team leader called me right before they arrived, precisely on schedule. They did an excellent job cleaning the gutters, and did not leave a scrap of debris behind.

Outstanding service. They sent an email reminder the day before which I think is great. Crew showed up promptly with a phone call 20 minutes prior to arriving. They went right to work. They cleaned out my gutters perfectly and cleaned up all the debris. True professionals.

There were a few little glitches in the process, but Labor Panes was very responsive to our concerns. They are dedicated to excellent customer service.

I was very pleased with their work. They were neat and clean and my windows sparkled. They were able to come to me before the scheduled time. I had indicated that I wanted the work done before they had an opening, but I accepted the offered time. When they had an earlier date open up, they called and offered it to me.

Labor Panes made our house look new again! We were so thankful for their professionalism and skill.