Direct Digital Solutions

Great

He was fine. I just misunderstood. He did a perfect job. Everything were great after he left. We have a Bose surround system that is supposed to go with our TV. It hadn't ever been on the remote for five years. He was very pleasant and polite. It was a one time deal, he did it and it was great. I paid additional $50 on top of the big deal. I will not use him again simply because he had to travel all the way up to Wilmington. I think that was what the 50 bucks was for. I will find somebody closer.

unknown

Eric was professional and knowledgeable on my audio system. I would definitely recommend him and hire him again when the need arises.

Great guy, knows his stuff.

The whole process did not go well. He tried to upsell us and we did not want to spend that much money on what seemed to be a simple project.

It went fine. I was having some surround sound problems. One tech showed up to do the work, and he found that the wiring was incorrect. He fixed the problem at no additional cost.

It went great.  He was polite, friendly and knowledgeable.  I would definitely recommend him.

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unknown

unknown

Eric contacted me promptly to determine exactly what I needed and to find out details about the house and the locations of the TVs, the type of internet connection and where it entered the house in relation to the location of the TVs.  Eric provided a cost estimate based on that information.  We agreed an a date and time for the service call.  Eric called me when he was enroute.  He arrived on time.  He quickly evaluated the situation and explained what he was going to do.  After the install, he made sure both TVs were operating properly before he left.  The bill was less than his estimate.  Eric was professional and easy to work with.  I highly recommend this company. 

Eric was very accommodating with my schedule. He provided a 2 hour window when scheduling the appointment and contacted me in advance of his arrival with an ETA. He did a brief assessment of what we wanted for the project and got right to it. He was precise in determining the correct location to mount the TV and run the wires. He cut the Sheetrock perfectly, installed faceplates, and organized all the wires. What was once a maze of cords now looks neat and tidy. In testing the TV, he set up the optimal settings that we wanted, made sure everything was to our satisfaction, and cleaned up. No mess, no haggling. Eric is a professional at his craft and very knowledgable. After witnessing his skill with the TV installation, I asked his advice on a bigger project we were considering for our home. Impressed with how thoughtful he assessed our needs (again without any up selling), I just offered him the contract to complete our home theatre renovation, indoor and outdoor wires and wireless Ethernet, speaker wiring in our gym and pool room, camera system, and home office set-up. In talking with Eric, it was clear that he takes pride in his work and comes from a family of engineers and technicians - it's in his blood. If you are looking for an honest, skilled technician willing to work with your budget then I would strongly advise giving Eric a call.

He was running quite late but kept me informed of his ETA by phone/text. Gave me information on how to do what I wanted with my cords (he couldn't do in alloted time) and hooked up my Roku and removed unused electronics. Service was fine/acceptable but not extraordinary.

unknown

Eric was very friendly and professional.  He didn't mind showing me how he went about hiding the wires.  The TV mount bracket and one hdmi cable was included in the deal.  We needed an extra hdmi cable which cost an additional $99.00, but those cables are expensive if you buy it on your own too.  It only took him a little over an hour.  I gave him a B for punctuality, because he was 20 minutes late, and said he forgot the extra cable and had to go back for it.

Great

Eric was very kind and easy to work with.  He mounted the TV extremely quickly and hid wiring cleanly.
Great contractor.

Great, I would use again!

unknown

unknown

It was great.  They did everything that I asked them to do.  They were very professional and responsive.  It was a positive experience.  The price was fair.  I would definitely recommend them.

unknown

the work I had asked was completed in less than an hour. Since this was a 2 hour service, he was eager to help me with anything else. So he helped me setup and hang a chandelier too.

Provider did a great job and was very professional and offered additional advice and offered support even after the job was done. The price was right and we would definitely use him again.