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Culligan Water of The Triangle

About us

Culligan is the world’s leading water treatment company. For over 75 years, Culligan has led the way in water treatment technology, providing the most advanced products and solutions for the world’s water problems. Your local Culligan Man is your local water expert. He is dedicated to delivering high-quality water solutions that will improve the lives of his customers. Simply stated, Culligan believes that better water will make life better for you and your family. Today we offer the most technologically advanced products and services available, combined with the personal service of your local Culligan organization. Our entire line of water softeners, water filtration systems, drinking water systems, and whole-house filtration systems set the standard in the water treatment industry.

Business highlights

Emergency services offered
89 years of experience

Services we offer

Water softener, bottled water, drinking water, hard water, in-line filter, reverse osmosis, soft water, softener repair, softener salt, water cooler, water delivery, water filter, water filtration, water service

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.735 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
3%
3
0%
2
0%
1
6%
Showing 1-25 of 35 reviews
Adam G.
Mar 2025
1.0
$470
Culligan buyer beware. We received: Billing/invoices that were inconsistent and higher than our written quote from Triangle Water, fees/charges on our credit card after Triangle Water was expressly told in writing to remove the card for this reason, miscellaneous charges that as yet, after numerous written requests have yet to be itemized or explained, delivered water that was in Primo brand containers, water that was in extremely old, beaten up containers that leaked and some that had different (even unpleasant) tastes. A whole lot of hassle, headaches, evasiveness, attempted bullying (consistent with other reviews) from the owner, Jason. Culligan buyer beware. We DID NOT receive the following: Anything back in writing other than charges that far exceeded our written quote for cooler rental of $3/month. Billing adjustments, anything to cite the quality control measures Triangle Water and/or Culligan can demonstrate for water your whole family is to consume as a staple of life. Billing that was consistent with written and binding quotes, explanations for charges, any written response to repeated information requests. Neither a decent experience with this business nor peace of mind on what we were to be consuming. Further, Triangle Water/Culligan IS NOT affiliated with the Better Business Bureau - where there are numerous outstanding complaints filed by other customers. Why would a business not affiliate with the BBB? Before even considering any form of a relationship with Culligan, ask yourself this..."Have I asked for and examined all terms of the corporate residential agreement where this company attempts to absolve themselves of everything from damage to home, electronics, and property (even self) all with no warranties on the product or service...yet they insist on having a credit card with automatic payments scheduled with clauses for late fees, early termination fees and a "kangaroo court" arbitration process at their disposal?" Does that sound worth it or reassuring? There are many, many, public reviews and unresolved disputes/claims citing damage to property, quality control concerns, and certainly, unresolved billing matters. Where is Culligan and Triangle Water when something goes wrong? For many people it does. How do you know you will not be one of them? From our experience, they are going bill you other than quoted, refuse to take your card off file, become evasive and not write you back to repeated requests, do nothing to demonstrate the water they provide has quality control measures for safety or drinkability, provide misinformation, attempt to threaten and bully you.

Shauna M.
Jul 2024
5.0
Yes, I recommend this pro
Shawon did an outstanding job. Wonderful personality and very very friendly and professional. I highly recommend this company.

REBECCA S.
Jan 2023
5.0
Yes, I recommend this pro
We have been customers of Culligan Water for years. Jason was instrumental in getting what was two accounts combined to one since they both were the same location. Jason and I reviewed both accounts and he had to contact their IT department but at last he made it happen! Thank you so much Jason for your dedication and work on this!

Christopher W.
Nov 2022
5.0
Yes, I recommend this pro
Terry did an exceptional job installing the water softener system in our new home. Terry kept us informed during the entire installation process, and took the time to explain how the system operated. Thank you Culligan Water & Terry!

Scott M.
Oct 2022
5.0
Yes, I recommend this pro
$1,300
Terry from Culligan of the Triangle did a great job for us. He arrived on time and took care of our malfunctioning system that had been neglected for 5 years by the previous homeowner. We signed up for the Platinum Plan.

Kaelah G.
Oct 2022
5.0
Yes, I recommend this pro
Trell was very professional. I wasn’t sure exactly what the issue was but he explained my options and provided excellent customer service and professionalism. Would highly recommend this company’s services.

Winston H.
Aug 2022
5.0
Yes, I recommend this pro
Terry from Culligan was very helpful, professional, & friendly. He checked on my install and measured the quality of my water. I highly recommend their service.

Howars W.
Aug 2022
1.0
$140
Unschedule deliveries to be charged for services, hold on to your credit card??/

Kara S.
Oct 2021
5.0
Yes, I recommend this pro
Tony came and set up my water system. He explained it all to me and answered my questions knowledgeably and professionally. What a nice experience!

Maria V.
Mar 2021
5.0
Yes, I recommend this pro
$4,300
Our old Culligan softener wasn't working properly. Tony T came out and told us they didn't make parts for the old unit so we needed a replacement. He worked with our schedule to arrange a date for the replacement. Tony T was awesome! Totally professional, courteous and helpful. The work was preformed efficiently. Tony explained the unit thoroughly. I showed him the hard water stains on our shower doors and recommended a product to help get rid of the stains and the product really worked! He also said that the new unit would eliminate the hard water stains in the future. I would give Tony T 6 stars if I could! Since we are long term Culligan customers, Culligan gave us a generous discount on the new unit.

Daniel S.
Feb 2021
5.0
Yes, I recommend this pro
Culligan has provided great service. Sean is our Technician and works quickly and cleanly. The price is fair and the service is consistent.

William K.
Dec 2020
5.0
Yes, I recommend this pro
$260
The technician, Francisco, arrived even sooner than promised. He quickly diagnosed the problem and had repaired the unit within a half hour. Excellent service!

Nanette G.
Dec 2020
5.0
Yes, I recommend this pro
$100
Amazing. We've been customers for years. Their team is professional, prompt, and kind. They always deliver, they are in communication, and they make it easy to pay. We get deliveries once every two months, about 10 bottles each time. Rafael is our Culligan Man, and he provides amazing service. Brings the bottles right to our sliding glass door, as we've requested. He does all the heavy lifting! Keep up the great work, Culligan Water of the Triangle team! ??

Sheila G.
Nov 2020
5.0
Yes, I recommend this pro
Francisco not only delivered the salt but performed a quick check of the system when he noted the display was flashing.

Sandra B.
Nov 2020
5.0
Yes, I recommend this pro
Sean, our technician, is excellent and professional.

Laureen F.
Sep 2020
5.0
Yes, I recommend this pro
Sean has been servicing our Culligan Water equipment and supplies since we started with Culligan Triangle 5 years ago in the Raleigh, NC area. He has been consistent, reliable and trustworthy. He keeps us updated on our status after each visit. Thank you, Sean.

John L.
Jul 2020
5.0
Yes, I recommend this pro
$1,600
Francisco was the installer, and we couldn't believe how quickly he completed the work. We've had Culligan RO filters in the past and have always been completely satisfied with both the product and the company.

Rod K.
Jun 2019
5.0
Yes, I recommend this pro
I had a Culligan water softener and drinking water system system installed today. Francisco the technician was on-time, efficient, knowledgable, friendly and helpful in every way that matters. He is really good and I would recommend him to anyone. I am looking forward to good water for a long time to come.

Linda L.
Jul 2017
5.0
Yes, I recommend this pro
met all expectations

Penelope H.
Apr 2017
5.0
Yes, I recommend this pro
Great.....went the extra mile

Joseph W.
Feb 2017
5.0
Yes, I recommend this pro
$35
Our delivery man, James, is always prompt and polite. He presents a neat appearance at all times, even during the very hot days of summer,

Kelvin N.
Feb 2017
5.0
Yes, I recommend this pro
$36
Driver, James , is always on time. Will take the time to ensure sufficient amount of water for each delivery, and take time to ensure overal quality. Very happy with the service.

Ken L.
Feb 2017
5.0
Yes, I recommend this pro
$55
Sean leaves a detailed report on what he did for the visit. We are very satisfied with the the service he provides.

Todd F.
Feb 2017
5.0
Yes, I recommend this pro
$60

James the delivery tech did a great job as always!  Thank you James!


Phyllis C.
Feb 2017
5.0
Yes, I recommend this pro
$360
Excellent
Showing 1-25 of 35

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Culligan Water of The Triangle is currently rated 4.7 overall out of 5.

Culligan Water of The Triangle accepts the following forms of payment: CreditCard

Yes, Culligan Water of The Triangle offers free project estimates.

No, Culligan Water of The Triangle does not offer eco-friendly accreditations.

No, Culligan Water of The Triangle does not offer a senior discount.

Yes, Culligan Water of The Triangle offers emergency services.

No, Culligan Water of The Triangle does not offer warranties.