Culligan Water of The Triangle

Tony came and set up my water system. He explained it all to me and answered my questions knowledgeably and professionally. What a nice experience!

Great company. Juan Delacruz was very nice and very professional. Would recommend this company now and in the future.

Our old Culligan softener wasn't working properly. Tony T came out and told us they didn't make parts for the old unit so we needed a replacement. He worked with our schedule to arrange a date for the replacement. Tony T was awesome! Totally professional, courteous and helpful. The work was preformed efficiently. Tony explained the unit thoroughly. I showed him the hard water stains on our shower doors and recommended a product to help get rid of the stains and the product really worked! He also said that the new unit would eliminate the hard water stains in the future. I would give Tony T 6 stars if I could! Since we are long term Culligan customers, Culligan gave us a generous discount on the new unit.

Culligan has provided great service. Sean is our Technician and works quickly and cleanly. The price is fair and the service is consistent.

The technician, Francisco, arrived even sooner than promised. He quickly diagnosed the problem and had repaired the unit within a half hour. Excellent service!

Amazing. We've been customers for years. Their team is professional, prompt, and kind. They always deliver, they are in communication, and they make it easy to pay. We get deliveries once every two months, about 10 bottles each time. Rafael is our Culligan Man, and he provides amazing service. Brings the bottles right to our sliding glass door, as we've requested. He does all the heavy lifting! Keep up the great work, Culligan Water of the Triangle team! 🙌🏼

Francisco not only delivered the salt but performed a quick check of the system when he noted the display was flashing.

Sean, our technician, is excellent and professional.

Sean has been servicing our Culligan Water equipment and supplies since we started with Culligan Triangle 5 years ago in the Raleigh, NC area. He has been consistent, reliable and trustworthy. He keeps us updated on our status after each visit. Thank you, Sean.

Francisco was the installer, and we couldn't believe how quickly he completed the work. We've had Culligan RO filters in the past and have always been completely satisfied with both the product and the company.

I had a Culligan water softener and drinking water system system installed today. Francisco the technician was on-time, efficient, knowledgable, friendly and helpful in every way that matters. He is really good and I would recommend him to anyone. I am looking forward to good water for a long time to come.

I called Culligan 3+ times last year to attempt to set up a service call. Each time I would call - I would talk to a rep and they would tell me that someone would call back to set up an appointment. No one ever called back. Each time I waited a week plus to get a call back. Nothing. This company is very responsive only if you buying products. Good luck after installation on getting them to respond. I am writing this review now because I am looking at purchasing a new water softener (from a different company). I am frustrated that I have buy an entire new system because Culligan is unwilling to call me back/schedule an appointment to evaluate/service there product.

Service is the best. They will bring your water in an load a bottle if needed onto the water dispenser for you! Now I call that great service, because those bottles can be pretty heavy for an elderly person.

Our delivery man, James, is always prompt and polite. He presents a neat appearance at all times, even during the very hot days of summer,

Driver, James , is always on time. Will take the time to ensure sufficient amount of water for each delivery, and take time to ensure overal quality. Very happy with the service.

Sean leaves a detailed report on what he did for the visit. We are very satisfied with the the service he provides.

James the delivery tech did a great job as always! Thank you James!

On point each time! James is an excellent tech for Culligan. He is professional kind and courteous . Excellent service! Its why we stay with Culligan! And we love the water !!!! We drink so much more with our water system.

Really appreciate the excellent customer service from my phone call reminder to water delivery by James. Great company!

It always goes very good. I try to remember to leave my empty bottles outside but if I forget and the garage is open I can count on the driver, James to go ahead and swap out my empties and place the full bottles on my shelf. Even if I forget to leave the garage door open James will knock on my front door to see if I am home and can let him in rather than just leave the default number of full bottles at the door.. Very nice and professional representative of the company.

James is a nice man every time he comes in. He really tries to get to know his customers and you can tell he takes his job to heart. I've enjoyed getting to know him when we cross paths.

We have a water cooler that we rent from them and have a water delivery. Wonderful company to do business with. Their technician James is very friendly and courteous. Would highly recommend this company.

The technician Josh called and gave me a two-hour window of time when he would be over to replace our filters. He called again to say he was running a little late and would be there in 15 minutes. I thanked him for his phone call. He was there in 15 minutes. He did a terrific job. He explained what he was doing and was courteous and professional.

My family and I recently moved to the area. It was not long before we realized we did not like our water. It had a strong chlorine smell and taste. We looked for a company that could help us make our water better. After having three or four companies come to our home, we decided to have Culligan treat our water. If you are looking for better water and great service save yourself a lot of time and headaches. Have Culligan treat your water. Their employees are very professional, courteous and they truly care about their customers.

The system is not operating again as of 11/22/2014 which is ~2.5 months after the last service. Although the repairman is nice and always shows up as expected, I should not have to see him on a regular basis! So, for the 6 years I've had the unit I've paid > $650 dollars for those 5 repairs and now have to make another repair call. I'll be sure to update this review after my next visit which I will schedule today. This is pretty bad as this is my 5th home and 3rd Culligan unit and I never experienced not one service call on the other two units over the combined ~8yrs I owned them. I would suggest not purchasing a culligan unit. I have multiple neighbors with Kinetico units on the same water supply who have not had any service calls over the same time period.