CLAYTON SEWING MACHINE

3.4(
4
)

Vacuum Cleaners, Appliance Repair - Small, Sewing Machine Repair

About us

I OFFER FREE ESTIMATES ON ALL REPAIRS,I AM DIFFERENT IN THE FACT I BOUGHT THIS STORE OVER 8 YEARS AGO AND I MOVED HERE FROM MAUI HAWAII.MY MOTTO IS I TRY TO TREAT CUSTOMERS THE WAY I LIKE TO BE TREATED WHEN I AM ON THER SIDE OF THE COUNTER.I HAVE BEEN IN THE SAME BUSINESS FOR OVER 30 YEARS AND THE NICEST PEOPLE I HAVE EVR MET ARE HERE IN NORTH CAROLINA.I GREW UP IN A SMALL TOWN IN WEST VIRGINIA AND LEFT THERE WHEN I WAS 18 YEARS OLD.I AM FACTORY TRINED ON ALLMOST ALL MACHINES INCLUDING ALL THE EUROPEAN MACHINES LIKE PFAFF,ELNA,BERNINA VIKING AND MORE.PLUS I SERVICE ALL OTHER BRANDS AS WELL.I REALLY TRY TO BE AS FAIR AS I CAN IN MY PRICING OF REPAIRS AND SALES INT HE FACT I DON'T FLAT RATE I PRICE BY THE JOB AND AGAIN I ALWAYS GIVE A FREE ESTIMATE.I TELL MY CUSTOMERS IF THEY MAKE THE EFFORT TO BRING THE UNITS IN THAT I WILL MAKE THE EFFORT TO SPEND THE TIME TO CHECK THEM FOR FREE.I FEEL THIS IS THE FAIREST WAY FOR BOTH OF US .IF I CALL YOU AND YOU DONT WANT TO SPEND THE MONEY THE REPAIR COMES BACK TO YOU AT NO CHARGE.BUT I MUST SAY MY PRICES ARE SO FAIR THAT I REPAIR OVER 95% OF THE REPAIRS THAT COME IN.

Business highlights

46 years of trusted experience
Emergency Services Offered

Services we offer

I SERVICE ALL BRANDS OF VACUUM CLEANERS LIKE EUREKA,HOOVER,ROYAL,DIRT DEVIL,SANITARE,ELECTOLUX,SHARP,PANOSONIC,KENMORE,DYSON,MIELE, ELECTROLUX,TRISTAR AND EVERY OTHER BRAND SEWING MACHINES PFAFF,ELNE,BERNINA,VIKING,SINGER,NEWHOME,WHITE KENMORE,BABYLOCK AND EVERY OTHER BRAND OF HOUSEHOLD MACHINE.I ALSO SELL NEW MACHINES AND AM VERY PATICULAR WHAT I SELL NEW .I ONLY SELL WHAT I KNOW FROM BEING IN THE BUSINESS WHAT WILL HOLD UP AND I DISCOUNT THE PRICES ON BOTH REPAIRS AND SALES.

Services we don't offer

IMUST HAVE THE REPAIRS BROUGHT INTO THE SHOP AND I DON,T SERVICE SERGERS OR COMMERCIAL SEWING MACHINES.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

3.44 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
25%
4
50%
3
0%
2
0%
1
25%
Rating CategoryRating out of 5
quality
3.3
value
3.4
professionalism
3.4
responsiveness
3.4
punctuality
3.0
Write a review
Showing 1-4 of 4 reviews
Kacey Z.
12/2017
4.0
sewing machine repair
  + -1 more
Were very honest.
Description of Work: They looked at a broken sewing machine, but couldn't fix it. They were very nice about it, and didn't charge me.
Rating CategoryRating out of 5
value
4.0
professionalism
4.0
responsiveness
5.0
Yes, I recommend this pro
DOCK R.
09/2015
4.0
vacuum cleaners
  + -1 more
He did a good job - I'd recommend him to anyone!
Description of Work: They fixed my shampooer for me
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Laura P.
08/2012
1.0
vacuum cleaners
  + -1 more
I purchased a vacuum from this company for $450. He told me it was the best he sold. I bought it only to find that it could not be used on any kind of medium pile carpet. I called him and told him that I wanted my money back and he told me that the receipt he gave me AFTER THE PURCHASE WAS MADE indicated that there are no returns...and that he was a small business owner and could not work like the other big companys. I am now the proud owner of a $450 brand new vacuum which doesnt work on pile carpets. This man never informed me at the time of purchase that this product was non returnable. Obviously had he done so, I never would have puchased it and he knew that. I am VERY UPSET. Lost $450......
Description of Work: I purchased a vacuum from this company.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$450
Response from CLAYTON SEWING MACHINE
I AM VERY MUCH AWARE OF THIS CUSTOMER BECAUSE I HAVE VERY FEW UNHAPPY CUSTOMERS.PRACTICALLY NONE BECAUSE I ALWAYS TRY TO WORK THINGS OUT WITH THE CUSTOMER.I TRIED TALKING TO THIS CUSTOMER AND SHE WOULD NOT LISTEN SHE ACTED AS IF SHE WAS THE ONE THAT HAD BEEN DOING THIS FOR OVER 30 YEARS..THE VACUUM SHE BOUGHT DOES NOT COST 450.00 AS STATED TO START WITH IT IS LESS AND I ALSO WOULD LIKE TO SAY THAT I HAVE SOLD HUNDREDS OF THIS VACUUM AND IT CAN BE USED IN ALL TYPES OF USE AND WILL WORK ON BOTH CARPET ANY TYPE OF CARPET AND BAREFLOOR.IT WAS EASY TO SEE THAT SHE WAS TRYING TO USE THE VACUUM ON THE FLOOR SETTING AND NOT THE CARPET WHICH WOULD MAKE IT HARD TO PUSH ON CARPET BECAUSE THE BRUSH ROLLER ISN'T TURNING ON THIS SETTING.I REALLY TRYED TO EXPLAIN THIS TO HER OR THAT IF HER CARPET HAD BEEN SHAMPOOED PERHAPS THE CARPET WAS STICKY.WHICH I HAVE SEEN MANY TIMES.WHICH WILL MAKE THE VACUUM HARD TO PUSH AND I TRYED TO EXPLAIN THIS TO HER .IT HAD TO BE ONE OR THE OTHER .THE VACUUM WEIGHS LESS THAN 14 POUNDS.HOW HEAVY CAN IT BE TO PUSH AND AGAIN I HAVE SOLD HUNDREDS OF THIS MODEL .BEING IN THE VACUUM BUSINESS FOR AS LONG S I HAVE WHICH IS HEADING TOWARD 35 YEARS YOU KNOW WHICH VACUUMS DO WHAT .I AM VERY PROUD OF THE VACUUMS I SELL AND I ONLY SELL A FEW NEW MODELS BECAUSE I SEE THE ONES THAT HOLD UP AND THE ONES CUSTOMERS ARE HAPPY WITH AND I ONLY SELL NAME BRAND VACUUMS.I WILL TALK TO A CUTOMER FOR A WHILE AND FIND OUT WHAT VACUUM BEST SUITS THERE NEEDS AND THAN WE GO FROM THERE.I WILL HAVE THEM TRY IT OUT AND ANSWER ANY QUESTIONS THEY HAVE AND SO FORTH.I TRY MY BEST TO SUIT MY CUSTOMER WITH THE BEST FIT FOR THERE NEEDS AND I GET MORE BUISNESS FROM REFERRALS THAN ANY OTHER WAY.SO I MUST BE DOING SOMETHING RIGHT.I EXPLAINED TO THIS CUSTOMER THAT THE REASON WE DON'T REFUND IS BECAUSE WE DO FIT THE CUSTOMER WITH THE VACUUM AND IT IS NOT LIKE A BIG BOX STORE WHERE YOU JUST BUY A NAME OFFOF A SHELF BECAUSE YOU HEARD THE NAME SOMEWHERE AND WE WILL ASSEMBLE IT FOR YOU AT NO CHARGE AND IF YOU HAVE A PROBLEM ,WHICH DOSEN'T HAPPEN OFTEN BUT IF YOU DO WE WILL TAKE CARE OF IT RIGHT HERE AND WE ALWAYS TAKE CARE OF OUR CUSTOMERS FIRST. WE ARE VERY THANKFUL FOR OUR CUSTOMERS AND WILL ALWAYS DO OUR BEST TO SATISFY.BUT THE ONLY THING I ASK IS THAT THE CUSTOMER RESPECT MY EXPERTISE IN WHAT I HAVE BEEN DOING FOR SO LONG AND WE WILL ALWAYS SOLVE ANY PROBLEM. I AM THANKFUL FOR BEING BLESSED WITH ALL THE NICE CUSTOMERS I HAVE AND I ALWAYS WILL DO MY BEST TO HELP YOU.THANK YOU.
Thelma A.
04/2011
5.0
small appliance repair
  + -1 more
Mr. Clayton cleaned and serviced my 30+years Elna sewing machine. I had not used it or had it serviced in over 10 years and it was doing a lot or rattling and poor quality sewing. It took 3 weeks for him to get to it but he did an excellent job and it sews just like the first day I got it. It was well worth the wait. I would encourage people who use this firm to take in their appliance before they leave for a vacation as he is the only person and has a large data base of customers. Be prepared to wait 2-3 weeks. It will be worth it.
Description of Work: Cleaned and serviced my 30+ year old sewing machine.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$200
Response from CLAYTON SEWING MACHINE
THANK YOU SO MUCH FOR YOUR COMMENT ON ANGIE'S LIST AND I LOOK FORWARD TO SEEING YOU NEXT TIME YOU NEED MY SERVICE AND REMEMBER I ALSO DO VACUUM AND CARPET SHAMPOOER REPAIR AND SALES. THANK YOU AGAIN

    Contact information

    2836 N ROXBORO ST, Durham, NC 27704

    Service hours

    Monday:
    10:00 AM - 5:00 PM
    Tuesday:
    10:00 AM - 5:00 PM
    Wednesday:
    10:00 AM - 5:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 2:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Vacuum Cleaners,
    Appliance Repair - Small,
    Sewing Machine Repair

    FAQ

    CLAYTON SEWING MACHINE is currently rated 3.4 overall out of 5.

    Monday: 10:00 AM - 5:00 PM

    Tuesday: 10:00 AM - 5:00 PM

    Wednesday: 10:00 AM - 5:00 PM

    Thursday: 10:00 AM - 6:00 PM

    Friday: 10:00 AM - 6:00 PM

    Saturday: 10:00 AM - 2:00 PM

    CLAYTON SEWING MACHINE accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, CLAYTON SEWING MACHINE offers free project estimates.
    No, CLAYTON SEWING MACHINE does not offer eco-friendly accreditations.
    No, CLAYTON SEWING MACHINE does not offer a senior discount.
    Yes, CLAYTON SEWING MACHINE offers emergency services.
    Yes, CLAYTON SEWING MACHINE offers warranties.
    CLAYTON SEWING MACHINE offers the following services: I SERVICE ALL BRANDS OF VACUUM CLEANERS LIKE EUREKA,HOOVER,ROYAL,DIRT DEVIL,SANITARE,ELECTOLUX,SHARP,PANOSONIC,KENMORE,DYSON,MIELE, ELECTROLUX,TRISTAR AND EVERY OTHER BRAND SEWING MACHINES PFAFF,ELNE,BERNINA,VIKING,SINGER,NEWHOME,WHITE KENMORE,BABYLOCK AND EVERY OTHER BRAND OF HOUSEHOLD MACHINE.I ALSO SELL NEW MACHINES AND AM VERY PATICULAR WHAT I SELL NEW .I ONLY SELL WHAT I KNOW FROM BEING IN THE BUSINESS WHAT WILL HOLD UP AND I DISCOUNT THE PRICES ON BOTH REPAIRS AND SALES.
    IMUST HAVE THE REPAIRS BROUGHT INTO THE SHOP AND I DON,T SERVICE SERGERS OR COMMERCIAL SEWING MACHINES.

    Contact information

    2836 N ROXBORO ST, Durham, NC 27704

    Service hours

    Monday:
    10:00 AM - 5:00 PM
    Tuesday:
    10:00 AM - 5:00 PM
    Wednesday:
    10:00 AM - 5:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 2:00 PM