Chapel Hill Tire is your one-stop, on-the-spot auto service headquarters for a complete line of quality tires and auto services. For years we have provided the area with the latest products and precedented service for everything we sell. And for years our customers have been coming back. Take a look around—if you don't find what you need, stop in and see us. We're conveniently located. From the latest and best in tire technology to the services required to keep your vehicle looking good and running great, we can get you out on the road quickly and affordable. Our friendly and knowledgeable staff, quick and dependable service professionals, and affordable prices all come together to make driving out on a new set of tires easy. Besides that, we never "tire" of tires! Visit our online catalogue for the tires you need, or stop in and see us. Additional DBA - Chapel Hill Tire Co.
I know they'll do great work, but it's never an easy in-and-out with CH Tire. I feel like I always pay for more than I intended to, and their prices are certainly not competitive. That said, with a 3-year warranty on all of their work, I keep returning because I know they stand by their repairs.
Description of Work: Oil change (synthetic oil), two new tires, alignment, cabin air filter
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$590
Response from Chapel Hill Tire - Woodcroft
Thank you for the review. We are glad that you find value in our warranty which is 3x the industry average. Please know that we will always go the extra mile for you and we are proud of how we stand by our work. Convenience is one of our main goals and we'll work harder to get you in and out. We are grateful for your business. Best regards,
Wayne C.
12/2016
5.0
auto repair
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Chapel Hill Tire - Woodcroft
Thank you for the great review. We are grateful for your business.
Quentin S.
02/2016
5.0
auto repair, car tires
 + 0 more
unknown
Description of Work: Very professional and competent
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from Chapel Hill Tire - Woodcroft
Thank you for the kind comments. We are proud of our competent and professional team. We look forward to serving you again.
Debra S.
02/2016
5.0
auto repair, car tires
 + 0 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Response from Chapel Hill Tire - Woodcroft
Thanks for the great review. We look forward to seeing you again. Best regards,
DON J.
02/2016
5.0
auto repair, car tires
 + 0 more
unknown
Description of Work: New tires and it went extremely well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from Chapel Hill Tire - Woodcroft
Thank you for your tire purchase. We will rotate your tires for free every 6,000 miles. We appreciate your trust.
Gary C.
02/2016
5.0
auto repair, car tires
 + 0 more
unknown
Description of Work: They repaired the rear lights of my auto-put driver's window back on track-did oil changes-replaced bulbs in dash and probably other things I don't recall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Chapel Hill Tire - Woodcroft
Thanks for the great review. As a reminder our repairs carry a 3 year/36,000 mile warranty which is 3x better than the local dealerships. We are proud to stand behind our work. We look forward to seeing you again. Best regards,
David S.
02/2016
5.0
auto repair, car tires
 + 0 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Response from Chapel Hill Tire - Woodcroft
Thanks for the review. We look forward to serving you again. Please take advantage of our free shuttle service.
Roger R.
04/2015
5.0
car tires
 + -1 more
unknown
Description of Work: Tires were near need for replacement, when i got a screw in one of the tires. decided to go ahead and replace the tires rather than repair one and then replace a few weeks later. They could not get the tires i wanted until the following day, so my options were to wait a day or get a recommended similar tire. I decided to go ahead rather than risking the tire with the screw in it. The service writer was very nice and knowledgeable and went above and beyond to get the tires to their location quicker than normal to have me repaired before lunch. They were professional and courteous. They earned an A rating in every category related to service and workmanship. The only category they earned a B in was price. A few days afterward i saw that other dealers had the tire for a little better price. Overall, the small difference in price was worth the exceptional service.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$980
Response from Chapel Hill Tire - Woodcroft
Thanks for the review. We appreciate your business and are always striving to provide a great customer experience. Best regards,
Douglas M.
12/2014
1.0
car tires
 + -1 more
unknown
Description of Work: I took my 2004 Monte Carlo in to have an oil change and have them install a cold-air induction kit, est. at $120. The mechanic raised the car with the lift directly on the left spoiler (made of fiberglass), requiring it to be replaced and repairing a bent wheel well. (cost $2,300) Also, the installed cold-air induction kit was not installed properly, requiring me later to have it re-installed. (cost $90) |I will admit that the owner and shop manager were very nice in repairing the damaged wheel well & spoiler, but I was out $45 on the re-install of the cold-air induction kit, and the loss of use of my auto for 3 days while it was being repaired.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
$160
Response from Chapel Hill Tire - Woodcroft
Thank you for the review. We apologize that the install did not go well. I assure you future visits will be much smoother.
Terry B.
04/2014
5.0
car tires
 + -1 more
No problems, they changed the gaskets in one afternoon, steamed all the oil off my motor and got me back on the road by 5:00 pm.
Description of Work: Replaced my value cover gaskets because I had an oil leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Chapel Hill Tire - Woodcroft
Thank you for the review. It's because of great customers like you that we've been in business for 63 years. We look forward to seeing you again. Best regards,
Jason D.
09/2013
4.0
auto repair, car tires
 + 0 more
I have used Chapel Hill Tire several times, primarily because of its location, but also because of the service they provide. Generally they have done a great job and I will continue to take my car there. I wouldn't call them a bargain, but I don't think their prices are any higher than other service centers and they do quality work quickly. This particular time, they checked out my brakes (which were having issues) and found out they were still covered under warranty. They also rotated my tires and changed my wiper blades (which they pointed out were cracked). The only problem I have with Chapel Hill Tire is the fact they they are only open until 5pm on weekdays, and aren't open on the weekends. But I know that going in, so it's usually not an issue, and they can usually get things done very quickly. In this case, they couldn't get a part they needed, so I had to wait over the weekend and an extra day to get my car back, but it was not a huge problem.
Description of Work: Checked brakes and serviced them (repaired them under warranty); Replaced windshield wipers; checked and rotated tires.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$100
Response from Chapel Hill Tire - Woodcroft
Thank you for the review. We are proud of our 3 year /36,000 mile warranty. It's the best warranty in the Triangle. You will always find us eager to honor our work and demonstrate our commitment to service and quality. Best regards,
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Service Categories
Auto Tires,
Auto Service,
Auto Transmission,
Auto Mufflers
FAQ
Chapel Hill Tire - Woodcroft is currently rated 4.6 overall out of 5.
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
Chapel Hill Tire - Woodcroft accepts the following forms of payment: American Express,Discover,MasterCard,Visa
No, Chapel Hill Tire - Woodcroft does not offer free project estimates.
Yes, Chapel Hill Tire - Woodcroft offers eco-friendly accreditations.
No, Chapel Hill Tire - Woodcroft does not offer a senior discount.
No, Chapel Hill Tire - Woodcroft does not offer emergency services.
Yes, Chapel Hill Tire - Woodcroft offers warranties.
Chapel Hill Tire - Woodcroft offers the following services: Auto air conditioning, alignments, batteries, brakes, flushes, cooling systems, radiators, axles, cv boots, engine diagnosis, steering, suspension & emissions repair, fuel system, scheduled maintenance & alloy wheel refinishing.