I went online and got quotes from about 5 companies in my area (Durham, NC). Auto Glass Now was nearly $100 cheaper than any other. I was nervous about the price difference so I checked online reviews. They were good, so I took a chance. I called and made an appointment for 2:00 the next day. They said it would take about an hour. I arrived at 2:00 and they were finished at  3:00 even though they were fairly busy. Everything necessary had been pre-ordered and was ready. The staff was professional and helpful. The $160 was my final cost, including tax. The shop is in a former gas station so the waiting room isn't much to look at and you have to go around the side of the building for the restroom (like the old gas stations I remember). That was no problem for me considering the money I saved. I can't imagine any shop could have done better.