Amen Janitorial Services
About us
All of our cleaners undergo random drug screening, have had background checks, and are professionals in uniform. Our cleaners know how to use the equipment and cleaning products properly in the areas that they are in and have also been properly trained in OSHA methods. We make sure that our cleaners are knowledgeable about the janitorial industry and remain safe through our monthly employee safety meetings. Our standard five star quality service will exceed your expectations. We create a quality control sheet for the office spaces that we clean, in accordance with the required frequency of cleaning, and each office space is signed off by our cleaners. In order to makes sure that we are providing quality office cleaning services to you, behind our cleaners, our management team comes in to inspect the office cleaning services that we have provided. During your quarterly or monthly building inspection, we will provide the quality control sheet to you for your review. Amen Janitorial Cleaning Services has become a leader for North Carolina janitorial services in providing janitorial cleaning services to many different office buildings and luxury homes in the area. We also clean commercial buildings! We have a spring cleaning special on three and five rooms. Our three room and a hallway are $59.99. Five rooms and a hallway is $79.99. Alternate email: [email protected]
Business highlights
Services we offer
Carpet cleaning services, apartment cleaning, floor waxing, janitorial services
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 33% | ||
| 17% | ||
| 17% | ||
| 33% | ||
| 0% |
I think they did a hurry job it was just to quick for and the quality wasn't as good as I had hoped it would be.
In any event, they seemed genuinely shocked to see that furniture had been painstakingly pulled out of the way for the carpet cleaning. Angela said that it should have been explained to us that they would service around the furniture and not to pull furniture out of the way. That would have been excellent to know prior to having them stand in our living room. My husband & I hurried, pushed and pulled larger items like our couch and heavy chairs back to their original location so we could get the cleaning started. It had *only* taken about two hours or so to move these items, surely we could move them back in 45 seconds or so with our 13 month old watching us behind his baby gate - right? Nope.
Anyway, The carpet cleaning began and was over in about 30 minutes. Upon doing the "final walk through" I'd pointed out a major area of concern. Rather than attempting to re-clean or offer a different solution to the obvious DARK spot, I was told that A) The sun may have dyed the carpet. B) Friction from our seldom used side door discolored it for good. C) The padding underneath may have been stained from a lack of vacuuming. D) It could have been the house settled (?? ?? ??) and a few other suggestions that I started to tune out once I realized I would get nowhere by continuing to question the quality of the cleaning. Angela was continuing to explain this while her husband was packing their vehicle up with the machinery they used. Dennis walked in on her lengthy "explanation" and cosigned her thoughts. As he was about to start over his rendition I stopped him, thanked them, and they left. I don't see how a small business owner could feel comfortable leaving an obviously upset customer's home, but that's what happened.
I would NOT use their services again. I will be trying the pricier but highly rated dry carpet cleaning services by another merchant in a few weeks and reviewing their service.
****OH one more thing, we were told to keep our A/C on 70 and our ceiling fans on so our carpets would be dry within 5 hours. They left our home more than NINE [Read: 9] hours ago (It's 10:30pm right now) and our carpets are still too wet to step on. Literally TOO wet to use. We typically use our hallway / living room / dining room frequently with our child who just learned to walk. Ever try keeping a 13 month old out of the main living areas when all he wants to do is walk? Fun.
Bad business. A grade of D is just.
Licensing
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