Reviews
3.01 Reviews
Showing 1-1 of 1 reviews
GARY & CAROL G.
07/2006
home theater design
 + -1 moreThe people they sent installed everything successfully. They did a good job on the initial installation. Everything seemed to work OK and they did some initial adjustments. After using it for a while I noticed that they failed to install IR repeaters on the TV and CD changer and there was also a problem with the sound not matching the lip movements as seen on the TV. When I called and brought that to their attention and asked to have someone address these issues they stopped answering my phone calls. While I am satisfied with the quality of the components they installed and the installation, their customer followup is sorely lacking.
Description of Work: Payback designed and installed a home theater system including an amplifier/tuner, speakers, IR repeaters and wiring. They wired and installed everything including the sound system, a DVR and a large screen, HDTV.
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$1,700
Contact information
unknown, Davidson, NC 28036
Licensing
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Service Categories
Stereo and Home Theater Systems
FAQ
PLAYBACK is currently rated 3 overall out of 5.
No, PLAYBACK does not offer free project estimates.
No, PLAYBACK does not offer eco-friendly accreditations.
No, PLAYBACK does not offer a senior discount.
No, PLAYBACK does not offer emergency services.
No, PLAYBACK does not offer warranties.
Contact information
unknown, Davidson, NC 28036