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HydroHelp911

Concrete Foundation Repair, Foundation Drainage Installation and Replacement, Foundation, Basement or Crawlspace Waterproofing / Encapsulation,

About us

HydroHelp911 has been helping property owners repair their foundations and solve their moisture problems in North Carolina for many years. The company started out during crawl space encapsulation and crawl space repair and basement waterproofing. Then we moved into foundation repairs caused by water damage and moisture control issues. You have many companies to choose from when dealing with foundation repairs and moisture control, but you will not find a more knowledgeable company this us.

Business highlights

Emergency services offered
8 years of experience

Services we offer

Basement Waterproofing, Crawl Space Encapsulation, Crawl Space Repair, Foundation Repair, Mold Removal

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.717 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
0%
2
0%
1
6%
Showing 1-17 of 17 reviews
Monica L.
Jul 2025
5.0
Yes, I recommend this pro
Excellent Crawlspace Encapsulation Service! We are absolutely thrilled with the crawlspace encapsulation completed by HydroHelp911 at our home! From start to finish, every employee demonstrated professionalism, expertise, and a commitment to quality that truly impressed us. The initial consultation with Mike was incredibly thorough. Mike took the time to explain the entire process, assess our specific needs, and answer all of our questions clearly and patiently. We felt confident in their recommendations and the solutions they proposed. He met with us on June 25th and Dalton's crew was onsite for the encapsulation within three weeks. On the day of the encapsulation, Dalton and his crew arrived on time and worked diligently despite the extremely warm tempe. They were friendly and respectful of our property, ensuring everything was kept clean and tidy throughout the project. The workmanship was top-notch; every detail was handled with precision, from the vapor barrier installation to the sealing and dehumidifier setup. Since the encapsulation, we've noticed a significant improvement in our home. The air quality feels much better, and the house feels less humid and cooler. We"ve also observed a positive change in the efficiency of our HVAC system, which we attribute directly to the crawlspace being properly sealed and insulated. We highly recommend HydroHelp911 to anyone considering crawlspace encapsulation. They deliver exceptional results, and their team is a pleasure to work with. Thank you for a job incredibly well done!

Miles S.
Jan 2025
5.0
Yes, I recommend this pro
$12,000
Awesome job, miles was very helpful and knowledgeable

Laura V.
Jun 2024
1.0
$5,500
***Please read this if you are considering doing business with HydroHelp911. I want to tell you my experience with the people you are considering giving your money to. After being presented with an $1,800 discount if we “sign a contract today”, we stupidly did sign that contract without reading the multiple pages of fine print (on an ipad, on our front porch). The salesman, Justus Rowe, certainly did not volunteer to mention any of the consequences for canceling the contract. To be fair, we had no intentions to cancel. We forked over a 50% deposit of $8300 with the work scheduled to begin in two months. A week later, we received some unexpected medical news and needed to cancel that contract. After reading a copy of the fine print, we learned that they were legally able to keep 33% of the TOTAL quote of $16,600. This amounted to nearly $5,500. We followed the directions in the contract to cancel in writing. No response. We contacted the sales rep, Justus, who told us to speak with his manager, Ryan. We left numerous messages for Ryan for nearly three weeks with no response. Finally, we were able to speak with the owner, Cory Parks. He said he had been trying to get in touch with us, although there were no phone calls, voicemails, texts, or emails from him to be found on our devices. Weird, I know! So, we begged him to do the honorable thing and refund our deposit in full since no materials had been purchased and no work had been started. He basically said that he is following “industry standards” and is legally entitled to keep the money, so he would do just that. He said, “Thank you” and then just hung up. Just to be extra clear, THE OWNER OF HYDROHELP911 TOOK $5,500 FOR GIVING US A FREE ESTIMATE…because he could. I believe this speaks volumes to the character and integrity of Mr. Parks. He should be ashamed, but I have a sneaking suspicion that he isn't. At the very least, he should have offered us $5500 worth of work and/or materials. I can't comment on the quality of their work, since HH911 performed no work for the money they took, but it is my opinion that they are not good people. If you believe, as I do, that we should treat each other with some basic human decency, then please consider another company to give your hard earned money to. And don't sign anything until you read everything.

Chris M.
Feb 2023
5.0
Yes, I recommend this pro
$6,500
Very impressed with their timely response, expertise and quality job. HydroHelp911 was reasonable and the only contractor equipped to install vapor barrier that was 20mil thick. The dehumidifier works like a charm. Also, I was able to finance the total cost for an entire year - interest free! Many thanks to Justus, Gavin, Steven and Job..

Megan C.
Apr 2021
5.0
Yes, I recommend this pro
$8,000
Fast, efficient and very professional. They came out did the quote, got us on the books, called because they were able to start the job a day early. They finished in the time stated that it would take. Super polite work group, spoke to me and my dogs everytime they saw us. Cleaned up all the trash when finishing the job. Couldn't have asked for a smoother process! Will definitely hire again and refer people!

Brian K.
Apr 2021
5.0
Yes, I recommend this pro
Great knowledgeable company. No hidden cost. Upfront from the beginning. Even did some additional work a couple years later for no additional fee. Highly recommend!

Tabatha H.
Apr 2021
4.0
Yes, I recommend this pro
$6,500
Cory came out and then gave us his assessment and was very thorough. Cory’s crew did a great job. Very nice and able to answer questions. We are having Cory come back to work on foundation issues in couple weeks. Would definitely recommend!

Rick B.
Apr 2021
5.0
Yes, I recommend this pro
A target date was given when the contract was executed. The date was met, work performed exactly as described by courteous, efficient HydroHelp 911 staff. Several months later the results have met and exceeded our expectations. We highly recommend Cory and his crew for basement and crawl space improvements.

Kyle H.
Apr 2021
5.0
Yes, I recommend this pro
The experience with HydroHelp911 was awesome! Competitors were charging way more then we expected. I was uneducated about the process, so I decided to give HydroHelp911 a call. They walked us thoroughly through the steps and process making it very understandable and their prices were extremely budget friendly. The staff was great and very professional! I highly recommend! ⭐⭐⭐⭐⭐

Mark B.
Apr 2021
5.0
Yes, I recommend this pro
I was experiencing a mold smell and mold present in some kitchen cabniets. I had some companies come out and investigate what was the cause and was told I had crawl space issue. These other companies made me feel like I was being over sold on work to remedy the issue. I reached out to HydroHelp911 and from the very beginning Cory made me feel at ease on what the issue was and what was needed to do to fix my issues in my crawl space. Cory and his team were professional and completed the work in a timely manner. Through the entire process Cory and his team sent pictures and videos to show the issues and what they did to resolve it. Made me feel at ease and that I was getting quality work for a fair price. All issues resolved and now feel at ease that it will not return.

Jonathan L.
Mar 2021
5.0
Yes, I recommend this pro
Great experience! We have used HydroHelp911 twice, once for crawl space encapsulation and once for additional support installation in the crawl space to support a kitchen island. The crew was very informative, hard-working, and completed both jobs in less time than expected. Would definitely use again!

Ty C.
Mar 2021
5.0
Yes, I recommend this pro
HydroHelp911 definitely came to the rescue. The process was easy and they educated me what the issue was and how the solution would fix my basement problem. They came out quickly and finished the job in the timeline they said they would. I will use them on my future jobs when it’s needed.

Jackie W.
Mar 2021
5.0
Yes, I recommend this pro
Hydrohelp911 did a fantastic job and I highly recommend them! Very professional, timely and great communication!

Mike F.
Mar 2021
5.0
Yes, I recommend this pro
$10,000
Cory and his crew exceeded any and all expectations I had. We were selling our house and unfortunately we had foundation issues. I called HydroHelp and they provided a quote the same day and I hired them the next. Will definitely refer them to friends and family.

Jamie S.
Mar 2021
5.0
Yes, I recommend this pro
Great job. Very professional and knowledgeable Team. Would high recommend for any waterproofing needs.

Capt L.
Mar 2021
5.0
Yes, I recommend this pro
Excellent service, attention to detail, high quality work. Foreman communicated with us everyday and where they were in the process. Finished product was above expectations. Crew enjoys their work and the finished product shows.

Brian M.
Mar 2021
5.0
Yes, I recommend this pro
This is the second time we have used this company. Both times we would give them a five star, top tier review! The owner is honest, hard-working and takes pride in the job getting done right. The crew and project managers are always professional, courteous and willing to answer our many questions. They are excellent communicators. The job is documented and always reviewed to make sure it is done correctly. They are one of the best companies we have worked with on home renovations and repairs. They want the customer to be satisfied and happy with their work. We notice an immediate difference in our floors and the amount of deflation. We noticed a huge increase in energy savings on the first encapsulation we had them do too.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

HydroHelp911 is currently rated 4.7 overall out of 5.

HydroHelp911 accepts the following forms of payment: CreditCard

Yes, HydroHelp911 offers free project estimates.

No, HydroHelp911 does not offer eco-friendly accreditations.

No, HydroHelp911 does not offer a senior discount.

Yes, HydroHelp911 offers emergency services.

No, HydroHelp911 does not offer warranties.