Mr. Appliance of Fayetteville

Hired Mr. Appliance to repair an over the range microwave. In the diagnostic the technician identified the problem and named the parts that would be needed. He then said that the parts where no longer available. The best option would be to purchase a new microwave. He would come back and install it after the purchase. I was at work at the time so he was addressing my wife. When I got home from work she told me his findings. I contacted the manufacturer for the parts and all that the tech had mentioned were available. Not only did they have the parts, but so did Amazon and Ebay. We ordered the parts ourselves. Went 0n You-tube and found a how to video. I fixed it myself in a couple hours and spent less than $100 on parts. Will never contact Mr. Appliance again and would definitely not refer them Hard to trust these days.....SO SAD!!

Good overall

Randy serviceman, is Honest, friendly and when I was told what time he would be at my Aunts he was there right on time. Diagnosed the problem immediately. Randyâ  s customer service was the best I have experienced. I recommend him/this company.

Mr. Appliance is the real deal. The service person was extremely knowledgeable, friendly, and professional. The service prices are very reasonable. I would recommend Mr. Appliance to anyone!

Great service

Mr Appliance was fast thorough honest. I needed a new washer. It cost more to repair the old one.

$120 to diagnose a problem that took ten minutes to diagnose. Customer service was great. Technician was helpful and provided good feedback on the problem. But 120 to spend fifteen minutes in an area they were already in and just diagnose.

service was good but it was too expensive.

I highly recommend Mr. Appliance of Fayetteville to anyone in need of washing machine repair. I was provided excellent customer service.

He fixed my machine in no time

Good Service

The company responded to my search for repair the next morning and fitted me in between all ready scheduled calls the same morning. I was told up front the cost of the house call/inspection and also was told that if any repair or part replacement was required, that the cost of the house call would be put into the final bill and not an extra charge. The service representative did his checks and found the problem,(a minor adjustment), and fixed the problem without any charge other than then the house call fee.

Jesse knows his stuff. This is the second time he's been here (for different reasons) and hasn't let us down yet. Very professional, friendly and explains exactly what is going on.

Came sooner than they said, but need to replace the refrigerator.

Excellent and timely service and repair!! Would recommend to others and hire again!

The company was great at keeping me informed and the technician was very prompt and knowledgeable. He quickly determined the problem and solved the issue to my satisfaction. I will definitely keep them in mind should I need any other need for appliance issues.

Very knowledgeable

Prompt. efficient courteous service. Had a little problem with incorrect e-mail address but once corrected all went very smooth. Very knowledgeable and professional.

Very professional

Service went good

Randall was one of the most professional and skilled tradesman I have encountered. The repair was completed quickly and at a reasonable cost for parts and labor. I also appreciated the advance arrival notices that included a photo of the repair person scheduled to show up at my house.

The office quickly scheduled an appointment, and the repairman was on time, courteous, and knowledgeable. He diagnosed and solved our problem without trouble, then confirmed things were back to working as they should. I will definitely hire them again when needed.

Took three days to fix a simple repair. Service was over priced and technician did not pay attention to details and seemed to be in a hurry.

Love them

These guys are the real deal!