Builder Services Inc

The initial meeting went well. I told my initial contact, Lee James, that we were in the process of getting the house on the market when the tree fell. He assured me that they could get to the work in about a week and have it done in 4-6 weeks. That was acceptable. Three months later I'm still trying to get things finalized so we could move. All the work that is done by this construction company is sub contracted. When the work passed the 2 month mark, I had to get the yard finalized to be ready for the sale. I asked the project manager to ensure to use the driveway and not put anything on the sod. The roofers just threw the shingles and roof debris all over the yard. The painters were incompetent. They did not do any prep work on external doors and the paint was popping off the next day. They took 5 weeks to take down wallpaper. Then the prep was not done properly one the walls and Window sills. I finally had to ask that they be removed from the job. The final straw was when I went to settle with them before closing on the sell of the house. They told me I owed them more money but didn't have an itemized bill. I showed them numerous items that they were billing me for that they did not do. I asked for an itemized bill. Two weeks later at the closing table, I still didn't have the itemized bills. Builders services said I owed $2600, so that much was held as escrow. It took several weeks to have a new office manager go through the bill to finally tell me I only owed $388. I was so glad to be done with this company. The people were all nice, except for Lee James who spoke to me very condescending when some of the estimates were challenged, resulting in a liaison being involved to flush out some of the estimates.