Approved Pro
NuBlue Air
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
NuBlue Air serves all of the Lake Norman region's needs. Our team of expert technicians specialize in residential hvac repairs and installations such as ac units, furnaces, indoor air quality products, vent/duct cleaning, and much more. We are your HVAC technicians of choice. NuBlue Electric Plumbing & Air is Redefining Service Excellence in the Lake Norman region! Have an Electrical OR Plumbing OR Air issue? Our NuBlue team can help with those! A one-stop-shop, the NuBlue team is able to take care of all Electric, Plumbing, and Air needs. Visit our website for coupons and specials!
Business highlights
Emergency services offered
8 years of experience
Services we offer
Air Conditioning Installation, Repair & Maintenance; Heating Installation, Repair & Maintenance; Ductless Mini-Split Repair, Installation & Maintenance; Heat Pump Installation & Repair; Indoor Air Quality Services; Indoor Air Quality Products; Vent Cleaning; Duct Cleaning
Amenities
Emergency Services
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.842 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 7% | ||
| 0% | ||
| 0% | ||
| 2% |
Showing 1-25 of 42 reviews
JAYNE E.
Dec 2023
Service Tech msg when he was on his way. Arrived on time and was very professional. However, the estimate for the replacement unit was 3 times higher than what a unit should cost to replace. So needless to say, I was disappointed in their quote.
Jared M.
Jun 2022
Horrible business. I was out of town and was very hot and kids rooms had no air flor. Called Ease air and they sent someone next morning. He crawled in crawl space and told us we had no ductwork and that everything needed replacing and then quoted us 7000$. I crawled under the following week just to find there is duct work but the just the 1 flex duct fell off the blower of the Heat exchange. Never do business with them ever. I live in Denver NC.
Response from NuBlue Air
"Hi Mr. [Member Name Removed]- We are sorry that you were unhappy with our diagnosis. We reviewed the history of this job and found that the technician documented the state of your ductwork with pictures and simply stated the facts. His exact words on the summary were: "Ductwork under home is not in normal operating condition. Ductwork going to right side of home is disconnected. Recommended overhaul of duct system under home." We properly diagnosed the system as requested and documented and communicated the cause of your airflow issues. Again, we apologize that you were not happy with our findings."
Steven M.
Dec 2020
Very good Very good work
Joan C.
Apr 2020
Very well. Travis was very efficient, very professional and very in tuned to my concerns. I was very satisfied with the job he did. Yes I would recommend this company.
Laura P.
Oct 2017
They are excellent across the board. We came home from vacation to find we had no AC in our upstairs. Mike got here the next day and got it fixed. Anybody he has ever sent to our home, has been just as professional and reliable as Mike himself. I can't say enough good things about Cool Comfort.
James W.
Aug 2017
Great. Have had this service provided by other technicians previously, only to have the results last a few months. Cool Comfort took time to explore the potential root causes, made the necessary adjustments and the benefits have been superior to times past.
Tara J.
Aug 2017
The guys were prompt, professional and they cleaned up once done. The office staff provided excellent customer service, they took time to answer all my questions no matter how may times I called back. I have no complaints, just Thanks!
RYAN D.
Jun 2017
The experience was good.
Patricia H.
Mar 2017
I was and am very impressed with their professionalism and response time. Would definitely recommend!
Laura P.
Jan 2017
Mike and he's associates are fabulous. 'A's right across the border. They aren't cheap but they are worth what you pay. Responsiveness is especially good with them. There is a few contractor that a housewife would like to depend on. Mike is one of them. Very very (personal) excellent communication and great responsiveness and very very considerate.
Anthony L.
Sep 2016
We use them for residential and also business services. They gave me an incredible price that's why I started using them. They are really good service technicians and they are very responsive, they are always on time, it's really tough to say anything negative about them.
Anthony L.
Sep 2016
.
Anthony N.
Aug 2016
It went good. They came out and they did what they were supposed to do.
CANDACE D.
Feb 2016
Mike has been coming to my house to do work on my heating and air systems for a decade. He is always reliable, friendly, on time and a true pleasure to have around. I will always use Cool Comfort for my HVAC needs!!! :)
Gina C.
Jan 2016
They did good work at the time. I know what freon costs and they charged about three times the cost of freon. Freon is $30 a pound and they charged close to $90.
Beverly S.
Nov 2015
unknown
Cheryl P.
Nov 2015
unknown
Vandana W.
Jun 2015
We used the same company last year and very happy with the services and the cost. One of the HVAC unit stopped working on the weekend. I called Mike in the morning and he said someone will be there in the afternoon. Danny the technician was here in the afternoon. He was very professional and knowledgable. He fixed the problem in 15 mins. Since we have a warranty for all the appliances, Hvac units, i dont know the actual cost yet but i think its under $100.
Brian F.
Jun 2015
unknown
Karen H.
May 2015
unknown
Shari S.
Feb 2015
It was fine. They are efficient and do an overall good job.
John V.
Jun 2014
Called at 9:00 am and tech arrived by 10:00. He was finished by 10:10 am. No nonsense and no up selling.
Rebecca S.
May 2014
unknown
Robert B.
Jan 2014
repaired broken humidifier
V E.
Oct 2013
Perfectly! They took care of it fairly quickly
.Licensing
State Contractor License Requirements
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FAQ
NuBlue Air is currently rated 4.8 overall out of 5.
NuBlue Air accepts the following forms of payment: CreditCard
No, NuBlue Air does not offer free project estimates.
No, NuBlue Air does not offer eco-friendly accreditations.
No, NuBlue Air does not offer a senior discount.
Yes, NuBlue Air offers emergency services.
Yes, NuBlue Air offers warranties.