LJ Flooring Inc

I contracted with LJ flooring Incorporated to install 900 square feet of luxury vinyl plank flooring. They started the job and then abruptly quit. When I spoke to the owner I was told that he was having problems with the material. I advised him that I believe Mohawk is an industry leader when it comes to this product. I asked him if his installer read the install instructions or if he was told how to install it. The answer to that is “NO”. Come to find out the reason it was a no answer was the installer cannot read English or speak English. When we went to look at what was installed we found the problem was with how it was being installed. A luxury vinyl plank floor needs to be installed in a specific manner so that it creates a watertight system. LJ flooring method of install was with a hammer and beating it into place. When I questioned the owner about this he said that's the way it's done. I advised him I think the manufacturer would have a better idea and a better understanding on how best to install their product. The product that was installed is no longer usable and will require replacement. Be careful when using this company. He will steer you in a direction of using his inferior products that he has marked up. When it comes to any new flooring product the install makes the difference. If it's not installed correctly it will fail and the manufacturer will not honor any warranty. If the installer can't read or speak language there's no guarantee their ability to ascertain the proper methods and procedures will be followed and you will have a poor job.

It started on time. It was done with up most care. It finishes great. Thank you very much.